Slow sometime
Slow sometime, other is good
About SendPulse
Data updated- Website
- sendpulse.com
- Category
- Business Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 92 reviews
- Replies to negative
- 85% (11/13)
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Is SendPulse legit?
SendPulse (sendpulse.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews; 92 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Pratique
Pratique, simple et sans grand stress
its great
its great, makes my life easier
automation
Bad experience
I unfortunately had a bad experience with SendPulse. Once onboarded, I was not properly guided. They did not clearly explain the integration between their platform and Meta, and I was charged twice by them and by Meta. Although I was eventually reimbursed, the process was such a headache that I canceled my subscription within the first month. I highly recommend that they improve their communication with new customers and upgrade their support process.
Reply from SendPulse2026-07-16
Hi Walid! Thank you for sharing your feedback, and we’re sorry for the frustration this situation caused. We recognize that our billing processes were not clear enough, which contributed to this issue. While the duplicate charges were refunded, we understand that the overall experience was disappointing. Your feedback has been shared with our team, and we are working on improvements to help prevent similar situations in the future. Thank you for bringing this to our attention. Best regards, SendPulse team
Great service for automation of all your messengers
I've been using it for over a year and love how easy it is to setup, to add new channels and how convenient it is to setup personalised flows.
Easy template creation and easy…
Easy template creation and easy automation creation
Efficiently resolved.
They knew what I needed.
Very great and nice app
Very great and nice app , she is very usefull
When I asked for support they blocked me
My SendPulse account was placed under manual moderation. I contacted live support asking for help, and soon after that my access to SMTP service was blocked. My stated use case was transactional email for my own domain, including signup/account-related emails. I was not planning to send cold outreach, spam, or purchased-list campaigns. The support response was vague and did not give me a clear moderation reason. The experience wasted my time and gave no actionable explanation.
Reply from SendPulse2026-07-03
Hi! Thank you for sharing your experience, and we’re sorry for the frustration this situation caused. At SendPulse, we work hard to maintain high email deliverability standards for all users. To achieve this, we strictly follow our anti-spam policies and continuously monitor account activity. In some cases, we need to act quickly when an account shows patterns that may resemble spam-related activity, as protecting our sending infrastructure is a top priority for us. We understand that this process can sometimes affect legitimate users as well, and we appreciate your patience. After taking a closer look at your account and use case, we can confirm that we are happy to continue working with you. We also appreciate your feedback regarding communication during moderation. We understand how important clear and actionable explanations are, and we will use your feedback to improve our support experience. Best regards, SendPulse team
Working Great
Working Great! Very satisfied! they have great service.
fast and easy to use and crypto payment…
fast and easy to use and crypto payment for subscription is a plus for countries with cross border payment issues
Davlat Web
SendPlus Chat-bot is Good
some better ux
ES AMIGABLE Y EFICIENTE
Everything is perfect
Everything is perfect! Thank you!
Fast and simple
Fast and simple, excellent service
I use SendPulse for different projects
I use SendPulse for different projects, and I am happy with both the email sending service and the automation options.
We love sendpules
Simpler Business Tool
The platform has made running my whole business communications simpler and more connected. One platform for web, chatbots, mail.