Easy to send email campaigns
I use it for email campaigns only. There are some really good features which make the process easy.
About SendPulse
Data updated- Website
- sendpulse.com
- Category
- Business Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 92 reviews
- Replies to negative
- 85% (11/13)
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Is SendPulse legit?
SendPulse (sendpulse.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews; 92 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
chatbot well working!
Sendpulse offers tremendous automation…
Sendpulse offers tremendous automation capabilities. There is no better software for chatbots. I have used it on my website and on platforms such as Instagram and Telegram. Despite its vast array of features, it is quite intuitive to use. I would rate the ease of use of this program at 8/10. The only thing to keep in mind, which I didn't know before, is that with very large and complex flows, live chat can freeze. That's why it's a good idea to divide the flow into smaller ones.
this is a great thing
this is a great thing there is problem with tha fact that i cant delete whatsaap after i send it , hope that it will be possioble soon
best platform for business owners
best platform ever
A very excellent and professional Platform
An excellent and highly professional application for those who want to use the WhatsApp API, and at the same time, I recommend it to companies and individuals who want to send WhatsApp API messages.
We have been using sendpulse for a year…
We have been using sendpulse for a year now. Works like a charm so far
good service
good work! good
Helpful
Very helpful and straight forward
Not recommended
Not recommended, I told them that these are my real customer's emails who opt-in but they stopped the account after some time.
Great service and regular updates with…
Great service and regular updates with new features
Excellent sales team support
Tell us more about your experience
Great
Great service
Easy to use site
When i first started and my 5th year
When i first started, i did not know anything about email marketing. I have visited various websites and tried to understand it. I found Sendpulse very helpful and easy to understand. And i Started. Now it is my 5th year with Sendpulse. I've learned a lot and keeping using Sendpulse for my email marketing jobs.
Easy to understand and on board
Easy to understand and on board. The check out was prompt and things are self explanatory.
All great Ai chatbot
Pretty good
Pretty good. Advantage: you can use multiple social accounts with a single chatbot. Disadvantage: sometimes it's not that easy to use.
Run, go anywhere else.
Clunky UI, really bad developer experience (documentation incomplete, undocumented API features, barely any functioning examples, no templating language to speak of.. just pass my JSON through handlebars, but no, this is probably some 20 year old leftover legacy PHP5 code turd that they're trying to polish up), you'll be constantly waiting for their moderation queues, and they'll flag your content as spam, probably because their reviewers don't even speak the language they're reviewing (I tried a whole day getting a transactional email unblocked that welcomed my paying customers to their educational courses and provided parking instructions etc, weird ass spam email if you ask me)
Reply from SendPulse2025-11-14
Hi! Thank you for sharing your detailed feedback. We’re really sorry to hear about your experience, and we appreciate you taking the time to explain the issues you faced. We are constantly working on improving the platform’s UI and the service as a whole. To make the product easier to use, we’ve created a detailed Knowledge Base, which you can always rely on: https://sendpulse.com/knowledge-base. We’re also open to all suggestions and comments, as they help us make SendPulse better. At the same time, SendPulse aims to maintain high email deliverability standards. To achieve this, we follow our Anti-Spam Policy, which includes checking mailing lists and message content to ensure emails are sent only to confirmed subscribers. Sometimes, certain account settings or third-party tools can trigger automatic warnings, even if no active campaigns are being sent. This can, unfortunately, lead to delays or additional reviews. We understand how frustrating it is when important transactional emails get blocked, and we’re sorry for the inconvenience this caused. If you ever face a similar situation again, please don't hesitate to contact us directly — we’ll be happy to review the case as quickly as possible. Thank you again for your honest feedback. It really helps us improve. Best regards, SendPulse Team