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Business Services

SendPulse

101 reviews

4.3101 reviews
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About SendPulse

Data updated
Website
sendpulse.com
Category
Business Services
Location
United States · New York
Status
Unclaimed
Last 12 months
92 reviews
Replies to negative
85% (11/13)
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Is SendPulse legit?

SendPulse (sendpulse.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews; 92 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

V
Vitali Shershniov · 7 reviews · Verified · Experienced 2026-05-18 ·

I like Happy with the system.the technical part and the…

I like the technical part and the pricing. The technical part includes a multi-marketing platform with its own CRM system, chatbots, and automation.

T
Trictech Engenharia · 1 review · Verified · Experienced 2026-05-14 ·

;):)

;):)))))))

D
Dmitry · 1 review · Experienced 2026-05-13 ·

Spent time and lost money

I spent time, money, and nerves integrating with SendPulse because the service positions itself as an international platform. I set up the system, paid the tariff, started implementing it, and only after that it turned out that the service did not actually work with users from Russia. The biggest complaint is the lack of transparency BEFORE payment. Such restrictions should be shown immediately, even at the registration or payment stage, and not after the client has already invested time in setting up and migrating the infrastructure. As a result: — lost integration time, — payment costs, — the need to urgently look for a replacement and transfer everything over again. If you have restrictions on countries or citizenship, please indicate this openly and in advance. Now it looks like extremely unscrupulous onboarding. I do not recommend it for projects related to the Russian Federation or Russian-speaking users, because you can get blocked or rejected after you start working.

М
Мадина Калтаева · 1 review · Verified · Experienced 2026-05-11 ·

WOOOOW

Super service!

F
Falcon · 4 reviews · Verified · Experienced 2025-10-17 ·

They have good services

They have good services, but their prices are not fair in some cases.

П
Павел · 1 review · Verified · Experienced 2026-04-18 ·

It is great!

d
david jacob · 1 review · Verified · Experienced 2026-04-10 ·

THE BESTAPP VERY EAZY TO USE

L
Larry Wheelz · 1 review · Verified · Experienced 2026-04-07 ·

It is very easy to navigate and has…

It is very easy to navigate and has every feature I need for running my institution and taking care of our students, instructors and pricing packages. Great work, I just wish their was an all in one pricing plan versus al la carte pricing for each feature of the system. Besides that it's great.

M
MK Business · 1 review · Verified · Experienced 2026-04-06 ·

good

customer communications

A
A. Asenjo · 1 review · Verified · Experienced 2026-04-02 ·

Great all in one service would recomend…

Great all in one service would recomend for a business that is looking for a marketing platform without the development cost and complexity.

I
Ian Shkuro · 1 review · Verified · Experienced 2026-04-01 ·

Good

Good, and usefull

M
Mariusz Suchy · 1 review · Verified · Experienced 2026-03-26 ·

One of the best tools like chatbots and…

One of the best tools like chatbots and messenger -is really good at collecting contacts and has a lot of useful features that are a big help. I highly recommend it.

S
Samantha · 1 review · Verified · Experienced 2026-02-01 ·

I’ve staResponsive Support and Easy Telegram Messagingrted using SendPulse to send…

I’ve started using SendPulse to send messages to my followers on Telegram. Overall, using SendPulse requires some understanding of its structure; otherwise, you may get stuck halfway. Their live support is responsive, and they were able to answer most of my questions, which helped me solve several issues. However, I did notice that the system can sometimes lag, especially during nighttime (Singapore time zone). Other than that, I would say it has been a good experience.

F
Fernando CAMACHO LOTERO · 2 reviews · Verified · Experienced 2026-03-10 ·

Sendpulse is an excellent ChatBot…

Sendpulse is an excellent ChatBot builder and operator.

R
Reenie Gentile · 7 reviews · Experienced 2026-03-01 ·

Strange Activity

I've never heard of SendPulse until they started sending me emails trying to charge my credit card saying I owe them fees for their services with someone else's name on the emails.

Reply from SendPulse2026-03-11

Hello Reenie, We’re sorry for the concern this situation has caused. SendPulse treats potential unauthorized payments and account misuse very seriously. Please reach out to our support team and share the details from the emails you received, including the name listed on the account and any charge information, so we can investigate as quickly as possible. If we confirm unauthorized activity, we will take appropriate action immediately.

N
Natālija Sokolova · 1 review · Verified · Experienced 2026-02-17 ·

I like to work with SendPulse.

E
Elsayed Kamal · 7 reviews · Experienced 2026-02-09 ·

Rejected my mailing list.

Just tried publishing a mailing campaign. I have my business suscribers, yet they rejected my list for no reason at all. I don't recommend these people, very weird.

Reply from SendPulse2026-02-11

Dear Elsayed, Thank you for sharing your feedback. We’re sorry for the frustration this situation caused. At SendPulse, we aim to maintain high email deliverability standards for all our customers. To do this, we strictly follow our anti-spam policy. Every mailing campaign is reviewed, including both the email content and the mailing list, to make sure messages are sent only to confirmed subscribers who agreed to receive them. Unfortunately, during verification, your email campaign showed signs that it may not fully comply with permission-based email standards. For this reason, the campaign cannot be approved. This is not a personal decision, but a necessary step to protect the reputation of our sending servers and ensure good deliverability for all users. We wish you success in your future marketing efforts and hope you will continue using modern and responsible marketing tools. Kind regards, SendPulse Team

L
Lennon Dixon · 1 review · Verified · Experienced 2026-02-05 ·

nice servcice

nice servcice, good price

R
RoninSkrin · 1 review · Verified · Experienced 2026-02-05 ·

nice service and good price

P
Pradeep Silva · 1 review · Verified · Experienced 2026-02-03 ·

Rocket speed email sending