About SendPulse
Data updated- Website
- sendpulse.com
- Category
- Business Services
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 92 reviews
- Replies to negative
- 85% (11/13)
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Is SendPulse legit?
SendPulse (sendpulse.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews; 92 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Easy to use email platform
Easy to use email platform, good pricing plans, helpful support staff
Удобно
Удобный сервис для проведения e-mail рассылок. И самое главное — наш отечественный!
I love this tools so much
Great!Thanks!!BEST Price for Highest…
Great!Thanks!!BEST Price for Highest Quality
Love your service for usability
helo world!
Toda la data en un solo lugar una sola aplicacion para todo
This email service is the best on the…
This email service is the best on the planet wow nothing is better nothing all in one
👍👍👍 💝💝💝
👍👍👍💝💝💝💝💝💝😉😉
Very bad experience – They scam with refund and unclear service
I purchased an SMS campaign package from SendPulse, but when I tried to send messages, all SMS failed. Later, they told me their system only supports campaigns for subscribers, not for custom numbers — something they never mentioned before purchase. I requested a refund, which they said they accepted. After a few days, they claimed the refund was processed, but I never received any money. When I contacted their support again, they stopped responding seriously and kept repeating that the refund was done. This company is not transparent and feels like a scam. I strongly recommend not to use SendPulse, they mislead customers and provide false promises.
Reply from SendPulse2025-10-14
Hi Tanmoy, Thank you for taking the time to share your feedback. We’re very sorry for the frustration you experienced. At SendPulse, we strive to maintain high standards for sending SMS campaigns and strictly follow our anti-spam policy. To ensure message deliverability and compliance, we verify both message content and recipient lists. We understand that this requirement may not have been clear enough before your purchase, and we’ll work on making it more visible in our documentation. We sincerely apologize for the delay in refunding your money. Sometimes processing can take longer than usual, as it depends on our payment partners. However, your refund has already been processed on our side and sent to our partners for completion. Thank you for your patience and understanding. If you still haven’t received the funds within the next few days, please contact us again at [email protected] — we’ll be happy to double-check everything for you. Best regards, SendPulse Team
ease of using
ease of using, easy to pay, great packages
Quick and easy
Quick and easy subscription setup. No issues encountered on my side.
Not happy with the service your company…
Not happy with the service your company has to offer and the overreach of control and moderation is unprecedented in this industry. We'll be taking our business elsewhere.
Reply from SendPulse2025-10-07
Hi! Thank you for sharing your feedback. We’re sorry to hear about your experience. At SendPulse, we strive to maintain high email deliverability standards for all our customers. To achieve this, we follow a strict anti-spam policy and carefully review mailing lists and campaign content to ensure that messages are sent only to confirmed subscribers. Your payment has already been fully refunded. We appreciate the time you spent with us and wish you all the best in your future email marketing efforts. Best regards, SendPulse Team
good
good service
Stable and comfortable IDE
Stable and comfortable IDE. Very, really VERY, fast support. I'm glad to be your client.
They just stopped or emails without any…
They just stopped our emails sendings without any prior notifications and this is inappropriate to make business like that. I don't recommend to use this service!!
Reply from SendPulse2025-09-25
Hello Miroslav, Thank you for your feedback. At SendPulse, we do our best to keep email delivery standards high and protect the reputation of our sending infrastructure. To achieve this, we follow a strict anti-spam policy. Sometimes, when a campaign shows a high spam complaint rate, we need to react quickly and pause it to protect all of our users. In such cases, we always send a notification to the login email address of the account. We understand how frustrating this can be, and we’re here to help you review the situation and get your campaigns back on track. Please contact our support team so we can check the details and guide you further. Best regards, SendPulse Team
I use this service since 2019..
I use this service since 2019... thank you! all great!
Easy to learn
Easy to Use
It is simple and easy to use
Excellent and Powerful Marketing Platform
My experience with SendPulse has been exceptionally positive. The platform is incredibly user-friendly and intuitive, which made it easy for me to navigate and set up my automation flows. I was particularly impressed with the comprehensive range of features, especially the "Automation 360" tool, which allowed me to build complex, multi-step marketing campaigns with great efficiency. The support team was also very responsive and helpful whenever I had a question. Overall, SendPulse has been a powerful and reliable solution for my digital marketing needs.