Senser (senser.net) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 76% of negative reviews. Last updated 2026-08-10.
What people say
U
Uchechi · 2 reviews · Experienced 2026-08-03 ·
★★★★★
I find authentic clothing at reasonable…
I find authentic clothing at reasonable prices here, but it takes too long for the items to be received. My item was ordered on July 17th, but only received it today, August 3rd, 2026.
Reply from Senser2026-08-04
Dear Valued Customer,
Thank you for taking the time to share your feedback.
We are delighted to hear that you were pleased with the authenticity and value of your purchase. Providing access to authentic luxury fashion at competitive prices is at the core of what we do, and we truly appreciate your trust in SENSER.
We also sincerely appreciate your feedback regarding the delivery timeline. We understand that waiting from July 17th to August 3rd can feel longer than expected, even when the order arrives successfully. As a global luxury marketplace, some orders require coordination between our partner boutiques and international logistics partners before reaching their final destination. This process allows us to offer a wider selection of luxury products while maintaining quality standards.
That said, we recognize that delivery speed and visibility throughout the shipping journey are important parts of the customer experience. Your feedback has been shared with the relevant teams as we continue working to improve fulfillment efficiency and provide a smoother delivery experience.
Thank you again for your thoughtful review and for choosing SENSER. We hope to have the pleasure of serving you again in the future.
Warm regards,
The SENSER Customer Care Team
Shoes are beautiful and arrived alot faster than I anticipated.
Reply from Senser2026-08-04
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
First time with them, email updates were sent promptly, received my loewe shorts nicely.
Reply from Senser2026-08-05
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
I appreciate the size of the stock, it is large & very good
I didn’t like delay with delivery took very long. Also the presentation of the good was a little disappointing. i item appeared old and wrinkled.
Reply from Senser2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that you appreciated our extensive selection of luxury products. Providing customers with access to a wide range of designer pieces is one of our key commitments, and we are grateful for your recognition.
We are sorry, however, to hear that the delivery timeline and product presentation did not meet your expectations. We understand that receiving a luxury item in excellent condition and with thoughtful presentation is an important part of the overall shopping experience.
As a global luxury marketplace, some orders require additional processing and international transit through our network of partner boutiques and logistics partners. While this enables us to offer a broader selection and competitive pricing, we recognize that delivery speed remains an important area where we continue to improve.
Regarding the condition and presentation of your item, we take such feedback seriously. Our products undergo quality checks before shipment, and we will continue working to enhance our handling and packaging standards to ensure items arrive in the best possible condition.
Thank you again for your valuable feedback. Your comments help us identify areas where we can continue improving and provide a more refined luxury shopping experience.
Warm regards,
The SENSER Customer Care Team
C
Charlie · 1 review · Verified · Experienced 2026-08-03 ·
★★★★★
My purchase was well priced
My purchase was well priced, delivered in less than 2 weeks and packaged well.
Reply from Senser2026-08-05
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Thia not the shoe I ordered why is the tomford logo smaller?
Reply from Senser2026-08-05
Dear Valued Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that the item you received did not appear as expected. We understand your concern, especially when details such as brand logos and product features are important when purchasing a luxury item.
At SENSER, all products are sourced from verified partner boutiques, and product details may vary slightly depending on the specific collection, production batch, or model version. We take any concerns regarding product accuracy seriously and would appreciate the opportunity to review the details of your order.
Please contact our Customer Care team at [email protected] with your order number and photos of the item received, including the logo detail, so our team can carefully investigate and provide further assistance.
Thank you again for bringing this to our attention. Your feedback is valuable and helps us continue improving our product information and customer experience.
Warm regards,
The SENSER Customer Care Team
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Quality beyond expectations 👌 it arrived on time too
Reply from Senser2026-08-05
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Very careful when packaging products, we appreciate it.
Reply from Senser2026-08-05
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Authentic designer merchandise. Good customer service. Thank you
Reply from Senser2026-08-03
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
J
JT · 6 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
My Amaris…
The Ameri shoes were absolutely beautiful and also extremely comfortable. I love everything about the item that I purchased awesome experience and I will do it again.
Reply from Senser2026-08-04
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Great value for money. Solid packaging. Transparent shipping process. I received my bag slightly ‘flat’. Would be nice if there’s better stuffing and support. My bag is a soft bag so it doesn’t affect the general form and usage.
Reply from Senser2026-08-04
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Very smooth experience. Product was great, as expected. Shipment went smooth, was able to track well. This is the kind of international customer experience I want. Thank you for a pleasant one senser
Reply from Senser2026-08-04
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Love the purse! Love the communication updates about the delivery, that was very important.
Reply from Senser2026-08-04
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Good service I try to get in contact through email. I order a size 9, but I think I need a 9 1/2 so I was trying to return them, but I can’t get no answer. I need to return the size 9 and get a 9 1/2. Can you send me a return slip?
Reply from Senser2026-08-03
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
S
Sarah Ann Enrile · 3 reviews · Verified · Experienced 2026-07-30 ·
★★★★★
Fabulous products and pricing
Product exactly as described, great prices and timely shipping!!!
Reply from Senser2026-08-03
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
Dear Valued Luxury Enthusiast,
Thank you sincerely for sharing your wonderful feedback. We are truly honored that you chose SENSER for your luxury fashion journey, and it brings us great joy to know you had a positive experience with us.
At SENSER, we remain dedicated to curating exceptional pieces from the world’s most renowned houses and to providing a level of service that reflects the care and quality our clients deserve. Your kind words encourage us to continue raising the bar, and we will strive to make every shopping experience with us even more seamless and enjoyable.
We are deeply grateful for your trust and support, and we look forward to welcoming you again soon.
Warm regards,
The SENSER Team
