Servify (servify.tech) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
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William Pafinty · 1 review · Experienced 2026-05-25 ·
★★★★★
Next Day Fed-Ex Replacement Service
Claim filing went smoothly. Claim was approved next day by Servify. Once I was able to finalize with Servify, replacement S26 ultra was received next day at my residence.
Reply from Servify2026-06-01
It's always good to see customers happy! Thank you for the feedback.
T
T Dewberry · 1 review · Experienced 2026-05-13 ·
★★★★★
The line of communication and speed of…
The line of communication and speed of handling my claim is unmatched
Reply from Servify2026-05-28
It's always good to see customers happy! Thank you for the feedback.
The customer service person took care of my needs a d explain to me what I needed to know.
Reply from Servify2026-05-25
It's always good to see customers happy! Thank you for the feedback.
D
Dessa Galoso · 1 review · Experienced 2026-04-03 ·
★★★★★
had a broken screen on my phone
had a broken screen on my phone, and Samsung Servify was able to ship a replacement the following day. They didn’t have the exact color I originally had, which was the limited pink Fold, but they still provided a different color option right away. Overall, everything went great. The process was fast, smooth, and efficient.
Reply from Servify2026-05-21
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
It's always good to see customers happy! Thank you for the feedback.
J
Jeff Baumann · 2 reviews · Experienced 2026-05-05 ·
★★★★★
Very Fast Service
It was a speedy process and I received my replacement phone in 24 hours.
Reply from Servify2026-05-22
It's always good to see customers happy! Thank you for the feedback.
J
James Bowlin · 1 review · Experienced 2026-05-01 ·
★★★★★
Super fast replacement
Super fast replacement. Fantastic customer service on the phone. I was pleasantly surprised.
Reply from Servify2026-05-22
It's always good to see customers happy! Thank you for the feedback.
R
Rob Straub · 1 review · Experienced 2026-05-07 ·
★★★★★
Fast and Easy Phone Claim
The claim was difficult to make online due to web browser glitches, so I called and made the claim on the telephone. The phone claim was easy and fast. I received my replacement the next day. Super fast and the replacement was in new condition.
Reply from Servify2026-05-22
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
M
Mike · 1 review · Experienced 2026-04-15 ·
★★★★★
Customer service quick and easy .
Reply from Servify2026-05-22
It's always good to see customers happy! Thank you for the feedback.