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Electronics & Technology

Servify

102 reviews

4.6102 reviews
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About Servify

Data updated
Website
servify.tech
Category
Electronics & Technology
Location
United States · NW Seattle,
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (8/8)
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Is Servify legit?

Servify (servify.tech) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

A
Alex Breslin · 1 review · Experienced 2026-03-13 ·

The product replacement arrived quickly…

The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along with return label paid. More companies should handle warranty issues like this…100% good job Samsung

Reply from Servify2026-03-14

It's always good to see customers happy! Thank you for the feedback.

S
Shirley · 2 reviews · Experienced 2026-03-10 ·

My device was ready within the expected…

My device was ready within the expected time frame. The delay I experienced was not the service department’s fault. The issue was related to linking the replacement parts to Samsung’s system, which caused the process to take longer than anticipated. If it weren’t for that system issue, I would have had my phone back right on time. The service department itself did an excellent job with the repair. In fact, they replaced so many components that it essentially feels like I received a brand-new phone. I appreciate the work the technicians did and their effort to resolve the issue despite the system difficulties.

Reply from Servify2026-03-12

We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.

K
Kim Hightower · 2 reviews · Experienced 2026-03-03 ·

Great speedy service highly recommend

Reply from Servify2026-03-09

It's always good to see customers happy! Thank you for the feedback.

R
Ralph Thompson · 2 reviews · Experienced 2026-03-04 ·

Fast walk in and waz unbelievably fast…

Fast walk in and waz unbelievably fast with everything 🙌 too good to be true 👍 even better with insurance. .

Reply from Servify2026-03-05

It's always good to see customers happy! Thank you for the feedback.

D
Daniel Soares · 5 reviews · Experienced 2026-03-04 ·

Is worth every penny

Samsung Care+ is worth every penny so easy to file a claim and very fast. Nothing to complain about.

Reply from Servify2026-03-05

It's always good to see customers happy! Thank you for the feedback.

K
Kat Gomez · 1 review · Experienced 2026-01-10 ·

Initially the service was fine

Initially the service was fine. However a few weeks after my repair, my cover screen stopped working. I brought my phone to another unbreakifix location where they informed me that there is a bracket holding down the flex cable for this phone and he suspects they forgot to install they for me. When I called the location for my original repair, they said that there is no bracket for the flex cable and that there was nothing they could do for me.

Reply from Servify2026-03-02

We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.

S
Seth Linkous · 1 review · Experienced 2026-02-28 ·

Read what you're signing up for…

Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product then it should have been replaced with the new product i shouldn't have had to wait 2 weeks

Reply from Servify2026-03-02

We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.

J
John Delgado · 1 review · Experienced 2026-02-24 ·

Awesome experience

My experience was very positive and quick, thanks

Reply from Servify2026-02-26

It's always good to see customers happy! Thank you for the feedback.

T
Thomas · 4 reviews · Experienced 2026-02-11 ·

Bad experience

Repair was done wrong and a had to waste time and gas to go back the next day so they fix it properly!

Reply from Servify2026-02-26

We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Servify on [email protected] to assist you further.

C
Chang · 1 review · Experienced 2026-01-28 ·

quick and painless

Reply from Servify2026-02-25

It's always good to see customers happy! Thank you for the feedback.

T
Talie W. · 1 review · Experienced 2026-02-05 ·

Great fast service, smooth transaction

Great fast service, no issues at all.

Reply from Servify2026-02-25

It's always good to see customers happy! Thank you for the feedback.

A
Allan F Araujo · 2 reviews · Experienced 2026-01-27 ·

I already leave a feedback but i'm here…

I already leave a feedback but i'm here again to say i was so happy with service that samsung care did on my phone. I was like the same reaction when i went to store and buy a new phone!! Thanks for take care my phone e make like new!!

Reply from Servify2026-02-24

It's always good to see customers happy! Thank you for the feedback.

C
Cornell Pettus · 3 reviews · Experienced 2026-02-08 ·

service person was knowledgeable and…

service person was knowledgeable and facilitated everything submitting claim online was super easy. Servify approve work and parts super fast... all around everything was professional and expeditious.

Reply from Servify2026-02-24

It's always good to see customers happy! Thank you for the feedback.

J
Jasmine · 1 review · Experienced 2025-09-27 ·

They were prompt and easy to…

They were prompt and easy to communicate with.

Reply from Servify2026-02-20

It's always good to see customers happy! Thank you for the feedback.

J
Jack C Kazarian · 3 reviews · Experienced 2026-02-02 ·

Speed & Ease of service

It was just such a straight forward process very user friendly

Reply from Servify2026-02-20

It's always good to see customers happy! Thank you for the feedback.

R
Ren · 2 reviews · Experienced 2026-01-20 ·

Easy process to get the repair done.

Reply from Servify2026-02-23

It's always good to see customers happy! Thank you for the feedback.

C
Claudia Mtz · 1 review · Experienced 2026-02-15 ·

Starting the claim went pretty great!

Starting the claim went pretty great!! The process was smooth and simple from start to finish. Had no difficulties with choosing and scheduling an appointment with the nearest location, and the experience with the technician was super great as well!! They called to confirm the appointment and once there, easy to check in my device, the technician let me know the estimated time and pickup went smoothly as well!

Reply from Servify2026-02-20

It's always good to see customers happy! Thank you for the feedback.

S
Shelley · 4 reviews · Experienced 2026-01-27 ·

Easy to schedule and quick service

Reply from Servify2026-02-20

It's always good to see customers happy! Thank you for the feedback.

J
Javier Verduzco · 1 review · Experienced 2026-02-03 ·

I had a very quick response

I had a very quick response. The replacement arrived in 2 days, even after a notice saying the replacement was out of stock. I truly appreciate the effort and expedient resolve of my issue.

Reply from Servify2026-02-17

It's always good to see customers happy! Thank you for the feedback.

M
Miguel Reyes · 2 reviews · Experienced 2026-02-09 ·

Got my replacement fast and without any…

Got my replacement fast and without any issues.

Reply from Servify2026-02-13

It's always good to see customers happy! Thank you for the feedback.