Sewingpartsonline

I got a swift answer to my sewing…

I got a swift answer to my sewing needs, and you solved my problem! Many thanks!

The customer service is excellent!

The customer service is excellent! If they don’t have the answer, they find it! I love shopping at sewingpartsonline.

Sewing Parts never disappoints!

Sewing Parts never disappoints: they are always accurate, fast, and knowledgeable which is why I constantly go to them for my quilting and sewing needs!

I love sewing parts online

I love sewing parts online. I have shopped for the past year with them and have never had one issue. Thanks for the love and care you put into every order. Customer service is awesome as well. They give prompt answers with great advice and concern. I recommend them to all my sewing friends!

Excellent follow up

Love the videos on quilt blocks

Love the videos on quilt blocks. Saw the one on the Wonky Log Cabin, and made a baby quilt. So cute!

Very good customer service

Excelect Customer Care

I have ordered from this company multiple times and I have always received great products. Today I spoke with Darnisha regarding an acrylic template for my sewing cabinet. I did not know what the make was as it is aver 30 years old. I bought a new sewing machine and needed a new template. Darnisha reached out to the manufacturer to find the best fit and the make of my cabinet. They found it and we were able to place the order. I couldn't ask for any better service than this. Thank you Darnisha!

The quality of the furniture I bought…

The quality of the furniture I bought is amazing. The shipping was pretty quick and the customer service was exceptional!

I didn't have to wait long for a reply…

I didn't have to wait long for a reply to my email. Amanda was very helpful and provided excellent customer service. I can't wait to receive my products!

Missing order list and no customer service

First, let me say I don't do bad reviews. I reached out to companies to resolve the issue. However, sewing parts online is a company with bad customer service. Don't expect sewing parts online to handle a missing shipment between them and the post office in a timely fashion. They did not offer to resend the order nor did they refund my money. I had to insist they file the claim with usps because they wanted me to do it. After filing the claim, I am now suppose to wait another 7 to 10 days for processing the claim. Note my order was placed on 4/18/26 and it is now 5/11/26 and I still am having to wait an additional 7 to 10 days to find out next steps. They did not hesitate to charge my credit card for the order on 4/18. Most retailers in my experience will immediately resend the order or refund your money. Very disappointed in customer service. Very unhappy customer in Georgia. P.s. I did my due diligence and went to Post office to confirm there was no package. The only thing that they received was the invoice, the rest of the package is unknown.

Service and Selection

I love their selection and their service. They are quick and helpful, and explain things very well.

Excellent customer service

I reached out to customer service regarding an order I had just placed. Their response time was almost immediate and my issue was completely resolved favorably. Truly excellent customer service.

Positive experience

Authentic sewing machine feet for my Pfaff. Quick delivery time. Protective packaging. Very happy with Sewing Parts Online.

Great Customer Service and anything you…

Great Customer Service and anything you need for your sewing needs and repair.

I ordered a replacement part

I ordered a replacement part, that did not work correctly. I contacted customer service for assistance. Their response was the same day with tips on how to fix the problem or an option to return the part and get a new one. The tips were wonderful and I was able to get the replacement part working perfectly. Great company! Superior customer support!

Chat folks’ responses help beginner…

Chat folks’ responses help beginner quilters like me feel confident in my choices. Lots of help w comparisons.

I had to return some duplicates and…

I had to return some duplicates and they gave me all the information I needed. Great help, awesome store!

Cancelling an order

The response to my request was immediate. No questions asked. Perfect solution.

I have purchased items from Sewing…

I have purchased items from Sewing Parts Online for several years now. I find their items are well-made and their prices are competitive. Customer Service is great too!