Kendra emailed me back very quickly and…
Kendra emailed me back very quickly and resolved my request.
About Shiftwitherin
Data updated- Website
- shiftwitherin.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 26% (5/19)
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Is Shiftwitherin legit?
Shiftwitherin (shiftwitherin.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 26% of negative reviews. Last updated 2026-09-03.
What people say
Abram was excellent in every way when…
Abram was excellent in every way when handling my questions, concerns & requests!
The customer service reps are amazing
The customer service reps are amazing. They are attentive and very helpful for any questions.
Great refund
Kendra was very helpful and quick with getting me my refund. She was also very kind and made me feel welcome should I decide to try the program again.
I contacted them to cancel my renewal but…
I emailed customer service to cancel my auto renewal because I haven’t been able/motivated to use the app (been going though some health issues that are taking priority) Kendra was awesome in helping me! She pushed my auto renewal date back a month and was super helpful! I think that just emailing her got me more motivated to start up again (when I can) Great job, Kendra!!!
I had a question about pricing and was…
I had a question about pricing and was immediately helped with an explanation of each charge. Abram was very helpful.
Reply from Shiftwitherin2022-05-20
Hi Megan, Thank you so much for your review. We are so happy you had a great experience with our representative Abram! Please let us know if there is anything else we can assist you with!
I'm not the most tech savvy person and…
I'm not the most tech savvy person and had some trouble registering which would normally just make me click out and move on but their customer response was so quick, friendly and helpful that I stayed and am so excited to start the program. Everything I have seen so far has seemed so realistic and seems doable for someone in a family that doesn't want their "own food." It seems I can just incorporate this program rather than isolate myself which is very motivating.
Reply from Shiftwitherin2022-05-20
Hi Stephanie, Thank you so much for your review. We are so happy to hear you had a great experience with our team and decided to give us a try. Please let us know what we can do to continue to help reach your goals!
Although I was not able to renew my…
Although I was not able to renew my subscription, I was delighted with customer service. Kendra replied quickly and gave me all the necessary information and options while also completing my request. This is rare which is why I usually dread calling customer service. Good job Kendra!
Reply from Shiftwitherin2022-05-19
Hi Jenny, Thank you so much for your review. We are happy to hear that you had a great experience with our representative Kendra. If you ever decide to join us again, please reach out. We would love to get you set up with that.
I contacted Shift to cancel as I just…
I contacted Shift to cancel as I just had major knee surgery, I was contacted back and we come to a mutually agreeable resolution. Thank You
Reply from Shiftwitherin2022-05-19
Hi Cynthia, Thank you for your review. We are sad to see you go but glad you had a great experience with our customer service team.
Great service
Great service. Customer service is helpful and responsive. I would recommend to my friends and family
Reply from Shiftwitherin2022-05-19
Hello Tristin, Thank you very much for your review. We are happy to hear you had a great experience with our representative. Please let us know if there is anything else we can help assist you with!
Customer service was very quick to…
Customer service was very quick to respond.
Reply from Shiftwitherin2022-05-19
Hi Jill, Thank you so much for your review. We are glad to hear you had a great experience with our customer service team. Please let us know if there is anything else we can assist you with.
Good Customer Service
Kendra was very helpful and understanding in her assistance.
Reply from Shiftwitherin2022-05-19
Hello Dawn, Thank you so much for your review. We are happy to hear that Kendra was able to provide you with excellent customer service! Please let us know if there is anything else we can assist you with.
A great help, 10/10 ⭐
When I first called a week ago nobody picked up but this time they did. I think they're name was Adam but I maybe got that wrong. Anyway, they were really helpful and I know it's there job to push for staying on the subscription or other deals but when I said no thank you they left it alone, which I greatly appreciate. Especially since I work in a customer service type area too. Anyway, 10/10 and I will definitely come back to this app in the future.
Reply from Shiftwitherin2022-05-19
Hello, Thank you so much for your review! We are so happy to hear you had a great experience with our customer service department!
Kendra is great
Kendra is great! She provided wonderful customer service and followed up with an email immediately! I really appreciate her & her service!
Reply from Shiftwitherin2022-04-29
Hello, Thank you so much for your review! We are happy to hear you had a great experience with Kendra. Please let us know how we can continue to help you reach your goals.
Extremely damaging marketing tactics
I can't speak on the app itself, but after taking the metabolic type quiz advertised on social media, I am extremely disappointed. I am somebody who has been extremely and unhealthily underweight for most of my life, before finally putting on some weight and getting into a healthy mindset and routine in regards to exercise - with a focus on getting stronger and more fit. However, my results for this quiz indicated that I needed to lose weight in order to be in the healthy range for my height (citing BMI). Having been told by my doctor that my BMI is in the lower end of the healthy range for my height, I found it strange to have a big red box pop up saying I needed to reduce my BMI in order to be healthy. After verifying with reputable BMI calculators (heart foundation, bupa etc) I found that while they had given me my correct BMI value (20.8), this value is very much in the lower half of the healthy range. It is disappointing that this company's marketing tactics use misleading information and fearmongerimg in order to play into the insecurities of their consumers - telling them they need to lose weight in order to have a healthy body, when they very well might already. I am a fitness and exercise lover, but I will not even consider supporting a company that uses these sorts of dishonest scare tactics to make people feel unjustifiably ashamed of their bodies. Please amend this feature of the quiz results if it was an accidental oversight, as it is turning away your audience.
Reply from Shiftwitherin2022-04-29
Hello, Thank you very much for your review. We do want to note that since you were not a customer, your account was never created exactly for you. You were seeing a template that users see before their actual plan is created. We also want to note that we are honest with our potential customers that we are a weight loss program, if you do not need to lose weight we highly recommend you find an alternative that suits you best.
Abram was great with answering my…
Abraham was great with answering my questions. Great customer service!
Reply from Shiftwitherin2022-04-29
Hello Arica, Thank you very much for your review. Happy to hear that Abram was able to provide great customer experience.
Talked to Kendra …
Talked to Kendra about canceling and she answered questions and then gave me a discount great customer service
Reply from Shiftwitherin2022-04-29
Hello Marylynne, Thank you so much for your review! We are glad to hear you had a great experience with our rep Kendra. Please let us know if you need any additional assistance.
Good customer service marketer
I paid 96$ for 3 months trial at first. I thought it's kinda expensive and sent mail to customer service. Abram kindly told me the processing of cancellation. But I tried to keep the Shift going on, and this app helped me to keep excercising. Recently I asked him a question and got an email from Abram with kindly and friendly tone. Of course quick reply is the most best part here.
Reply from Shiftwitherin2022-04-29
Hi Inae, Thank you so much for your review. Glad to hear that Abram has been able to assist you through your questions. Please let us know if there is anything else we can assist you with.
Great service thus far in my journey
Great service thus far in my journey! I will be rating again!
Reply from Shiftwitherin2022-04-29
Hi Melissa, Thank you so much for your review! We are so happy to hear you are happy with the app and our customer service. Please let us know how we can continue to help you reach your goals!
Cancelling Subscription Great Customer…
Cancelling Subscription Great Customer Service with Abram I cancelled my subscription as hadnt realised it was a monthly subscription. I dealt with Abram who was very helpful and offered an alternative but as i still wanted to cancel Abram did this promptly for me.
Reply from Shiftwitherin2022-04-29
Hello, Thank you so much for your review. We are sad to see you go, but happy to hear you had a great experience with Abram!
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