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Vehicles & Transportation

Ship A Car Direct

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101 reviews

4.7101 reviews
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About Ship A Car Direct

Data updated
Website
shipacardirect.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
57% (4/7)
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Is Ship A Car Direct legit?

Ship A Car Direct (shipacardirect.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 57% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

CHOSE THEM OVER 25 OTHER BROKERS!

I spent more time than I care to discuss emailing with brokers, reading reviews, visiting evaluation sites such as Trust Pilot, BBB and Rip Off Report all in an effort to find the best car transport company to move my car. In the end, I chose one with the "least bad" reputation. I was about to pull the trigger on that one when I asked my brother who he used to transport his cars, which I knew he had done multiple times. He whole-heartedly recommended Ship A Car Direct and gave me the name of his rep. I went through the same process of vetting Ship A Car Direct and found their record was the best of those I checked. I decided to proceed and WOW! What a good experience. Everything they said would happen, happened. Car was picked up on time, I was in communication with the driver and the car was delivered on time and in perfect condition. Price was competitive with the other 25 companies who had submitted proposals to me. I would not hesitate to recommend this company and I will be using them again in a few months when my car gets transported to its winter home.

Thanks for a Job Well Done!

In addition to the exceptional care that is put into the receipt, securing, and delivery of the vehicle, the persons facilitating this endeavor are very attentive, understanding, patient, communicative, and possess the desired personal and professional traits necessary to give you a sense of trust and confidence in every part of this transport. I would highly recommend that a person looking for this type of service, not waste a whole lot of energy into the research process, but rather, know that when you do business with Ship A Car Direct, that you have chosen the best. Renee is a blessing and will put your mind at ease on any concern that you could possibly imagine regarding your vehicle. The Drive Oleg from Umbrella Auto Transport was amazing in his skills and abilities. Finally, Julie from that same delivery service kept us informed and was easily accessible when questions arose. I would choose Ship A Car Direct again, without hesitation. A heartfelt thanks to all involved! Kudos to a job well done

Shipped my car from Los Angeles to New…

Shipped my car from Los Angeles to New Jersey. While my biggest concern was the time of arrival and of course a reliable carrier to take care of my vehicle, I was left with probably the worst case scenario. They booked Kwik Trans Inc to ship my car. Upon arrival my vehicle has a clutch that is burnt to a crisp and a $2,000 repair on top of paying nearly the same to ship my vehicle. So while a smash into a wall would have been a better scenario, here I am proving how my vehicle was in perfectly well mechanical condition. Thanks to Shipacardirect for forwarding me the info to attempt them to cover expenses they caused. One star for that. One star for the process in booking and value, it went smoothly. Would have been a glowing 5 and a highly recommended had my car showed up mechanically okay.

Would highly recommend…

Would highly recommend Ship-A-Car-Direct, as I would definitely use them again if needed. What I appreciated the most, compared to the other companies I received quotes from, was Jennifer’s hospitality forthcomingness. Once Jennifer helped with the initial setup (8/30), it was smooth sailing from there. Vehicle transport was from Indiana to Texas. The carrier picked up the vehicle on the day of the request (9/1) and was delivered the next day (9/2). The service provided exceeded my expectations, especially considering the requested pickup was a holiday weekend (Labor Day).

BUYER BEWARE

Buyer beware........They rope you in then bait and switch. They call you multiple times hit you with multiple emails all looking very professional until you take the bait. Car was supposed to be picked up on 7/17/2023 during normal business hours. Pickup contact receives a call from a third party saying car will be picked up between 9-10 pm. Car was not on the junky trailer until well past 1 am because the junky trailer winch did not work. Called early morning 18th for an update and no one knew anything including original contact (Lottie) want answer her phone or respond to any texts after the sale. Called the customer service number voicemail 3x until someone finally picked up. He said he was very sorry for the problem and someone would get back to me. I finally heard from the receiver of the car that by some miracle the car was delivered, still no word from this company. All in all the worst shipping experience I have ever had. I do many transactions with shipping companies, shipping heavy equipment, large industrial items etc. Steer clear of this company. I asked for a reduced rate and to add insult to injury they overcharged me by $20 saying the quote was only an estimate. Attached is the transport vehicle

I Shipped My Car Cross Country

I shipped my car across country and it only 4 days to receive it. Great communication throughout the entire process. It wasn't an easy process due to the location of my vehicle but Renee and her network got my car to me safe and sound. I would highly recommend Ship A Car Direct to anyone looking to transport their car from anywhere in the continental US.

Ship A Car Direct was great!!

Ship A Car Direct provided a great service. Very competitive price on enclosed trailer from a challenging pick up and drop off locations. Mike was very professional and communicated with myself, the dealer and the transporter. They picked up my car on time and my car arrived earlier than I expected. Ship A Car agent and the transport driver communicated well with me around delivery time. The car was delivered in great condition and offload was fast and professional. I would definitely recommend this company considering the horror story reviews you see with other companies. I am very satisfied!

Easier, Cheaper, And Quicker Than Expected

100% will recommend Matt and his team at Ship a Car Direct to anyone looking to transport a car. Like the title says the whole process was way better than I thought it would be. The price was well under what I was expecting to pay, the process was super simple and chatting with Matt over the phone was great. Made sure all my questions were answered and that I was well informed. And the best part? I got my new car WAY faster than I thought it would take. + the car was dropped off basically in my driveway. Because of this - i will not hesitate to look nationwide for my next car purchase and hire Ship A Car Direct again.

Stellar 5-star service!

Stellar 5-star service ranging from exemplary office communication (Renee) to final delivery. At first, I was suspicious about the lower bid thinking it was a bait-and-switch tactic, but they actually followed through on the lower price beating their competitors by several hundred dollars. I plan to use this company again for coast-to-coast transport!

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