Shop Simon (shop.simon.com) has a 4.3 out of 5 rating on OK.one, based on 116 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The process from ordering to delivery to my front door was easy and fast!
We're so glad to hear that your entire process, from ordering to delivery, was easy and fast! Thank you for your positive feedback. Contact [email protected] if you have any further questions or issues.
Very bad experience, they have changed the (SEEL) policy they charge for it but once you want refund they say it is final sale, very disappointed
We are truly sorry to hear about your disappointment regarding our policy. We appreciate you bringing this to our attention and will review our procedures. Contact [email protected] if you have any further questions or issues.
No sign of any points for purchases made. Cancellation of order for no obvious reason.
We are sorry to hear your order was canceled. We will review the issue to improve our services. With that said, It appears your purchases was made less than 30 days ago. Your rewards points are currently pending and will be added to your account 30 days after your order ships, as long as you don’t return the item. Contact [email protected] if you have any further questions or issues.
excellent prices, fast delivery! and I LOVE my shoes!!
We're so happy to hear that you love your new shoes and were pleased with our excellent prices and fast delivery! We truly appreciate your positive feedback. Contact [email protected] if you have any further questions or issues.
Arrival of product, was great
We're so glad to hear that your product arrived perfectly! We appreciate you sharing your positive experience with us. Contact [email protected] if you have any further questions or issues.
Bad experience, it shows stuff avalaible when you make a purchase after completing days they gonna send a refund
We appreciate you sharing your experience. We are actively reviewing our inventory system to prevent such discrepancies in the future. Contact [email protected] if you have any further questions or issues.
We are pleased to hear our services met your expectations. Thank you for your feedback. Contact [email protected] if you have any further questions or issues
Perfect on the Go kicks. Great for work.
We're so glad to hear our shoes are perfect for your active work life! Thank you for the wonderful feedback. Contact [email protected] if you have any further questions or issues.
We're glad to hear you are happy with our quick delivery. Thank you for your feedback. Contact [email protected] if you have any further questions or issues.
Everything was amazing quick turnaround quick delivery. Products just as described !
We're so happy to hear that everything was amazing for you, and you appreciated the quick turnaround and delivery! It's wonderful to know the products were just as described. Contact [email protected] if you have any further questions or issues.
Amazing fast processing and shipping. Great prices
We're so happy to hear that you experienced amazing fast processing and shipping, and found our prices great! Thank you for your positive feedback. Contact [email protected] if you have any further questions or issues.
I just love this site I love all the bargains they give the fast shipping or the free shipping it's my go-to
We are so happy to hear you love our site and find great bargains! We appreciate your kind words about our fast and free shipping. Thank you for making us your go-to! Contact [email protected] if you have any further questions or issues.
I was disappointed that you are unable to exchange an item so I had to pay more the 2nd pair of shoes since the coupon was expired by the time I got the 1st pair and found out they didn't fit right.
We're truly sorry to hear about the disappointment you experienced with the return process and the expired coupon. We understand how frustrating it must have been to pay more for the second pair. We appreciate you bringing this to our attention. Contact [email protected] if you have any further questions or issues.
Fast shipment. Reliable company...
We're so glad to hear you had a positive experience with our fast shipment and reliable service. Thank you for your kind words! Contact [email protected] if you have any further questions or issues.
In my last order, I received a damaged item (an empty bottle was sent to me). I quickly contacted Shop Simon explaining the issue. I received a very disappointing reply from them. They told me that i did not pay for safe delivery of the merchandise.
Thank you for sharing your experience with us. We sincerely regret that you received a damaged item and were dissatisfied with our initial response. We are reviewing our policies to ensure such situations are handled with the utmost care and understanding. Contact [email protected] if you have any further questions or issues.
Quick and easy. Happy with my product.
We're so glad to hear that your experience was quick and easy, and that you're happy with your product! We truly appreciate your positive feedback. Contact [email protected] if you have any further questions or issues.
Quick delivery, good selection of well-priced items, and good customer service when needed to return an item that was too big.
We're so glad you had a positive experience with our quick delivery, well-priced items, and good customer service when you needed assistance with a return. We appreciate your feedback! Contact [email protected] if you have any further questions or issues.
We're so glad to hear that your purchasing and shipping experience was easy. We truly appreciate your positive feedback and thank you for sharing it! Contact [email protected] if you have any further questions or issues.
Great price. Fast shipping.
We're so glad to hear you appreciated our pricing and the speed of our shipping! We truly value your positive feedback. Contact [email protected] if you have any further questions or issues.
Excellent service, very fast delivery, and excellent products
We're so happy to hear that you had such a positive experience with our service, delivery, and products! We truly appreciate your feedback. Contact [email protected] if you have any further questions or issues.
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