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Electronics & Technology

Luxium

110 reviews

3.7110 reviews
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About Luxium

Data updated
Website
shopluxium.com
Category
Electronics & Technology
Location
United States · Las Vegas
Status
Unclaimed
Last 12 months
110 reviews
Replies to negative
0% (0/34)
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Is Luxium legit?

Luxium (shopluxium.com) has a 3.7 out of 5 rating on OK.one, based on 110 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 30% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

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Ricky Dawson · 1 review · Experienced 2026-04-27 ·

Ordered my watch on 4/27/26 still…

Ordered my watch on 4/27/26 still haven’t received it. They claimed it was lost in transit and they are now trying to say that they are sending another one. YEAH RIGHT. The company doesn’t exist the address is a coffee shop in nv. Paid with a credit card. Still trying to dispute the sale. DO NOT ORDER FROM THIS COMPANY

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Nate Hollins · 1 review · Verified · Experienced 2026-04-14 ·

I got the stinger for myself

I got the stinger for myself, then ended up getting one for my brother too. Now we both wear them to the gym and they’re holding up well.

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Nate Coleman · 1 review · Verified · Experienced 2026-04-24 ·

I was never a watch guy but the stinger…

I was never a watch guy but the stinger has made me change my mind. It’s super comfortable and the notifications are actually useful, especially at work. Plus, the design is simple but looks nice.

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Raul Rodriguez · 1 review · Experienced 2026-04-20 ·

Scam

Scam. I purchased my watch back in April. It's says it's shipped. But nothing has been delivered yet. Emailed them multiple times and no response. They don't have a number to call. Terrible customer service.

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Eli Hudson · 1 review · Verified · Experienced 2026-04-14 ·

Took the ultra hiking and it kept up…

Took the ultra hiking and it kept up the whole day. The battery still had juice by the end, which I didn’t expect.

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Brad Kamman · 1 review · Experienced 2026-05-05 ·

I stay away from this company would give a 0 if I could

I would give a 0 if I could. Just got my shield. Does not work. No response from several emails and post. They say lifetime warranty because they will not respond to you. Do not buy from this company, I basically donated 100+ for nothing. I hope they get caught for being a fraud company. This is why thy don’t take a paypal because u could file a claim with them and they would have to answer to it. Stay away from lexium

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Blake Morrison · 1 review · Verified · Experienced 2026-04-09 ·

Use it during workouts and yeah the…

Use it during workouts and yeah the vibration is strong enough to actually notice, which I didn’t think would matter but it does. Simple to use, no extra nonsense.

M
Mia Lambert · 1 review · Experienced 2026-04-04 ·

I just kinda fits into my day now…

I just kinda fits into my day now without me thinking about it. The tracking made me fix my sleep a bit which I needed lol and it actually looks cute enough to wear out, not just for fitness stuff.

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Chris H · 1 review · Experienced 2026-05-06 ·

Lifetime guarantee is fictitious

Lifetime guarantee is totally fictitious! Nice watch but just stopped working and after very poor customer service I'm told that under the life-time guarantee I am 'not approved'. No reasoning given so can only assume that this is no guarantee at all

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Scott Collins · 1 review · Verified · Experienced 2026-03-30 ·

Gave one to my dad and was expecting to…

Gave one to my dad and was expecting to help him set it up but he just figured it out himself somehow. That alone says a lot about how easy it is.

J
Jorge Escobedo · 2 reviews · Experienced 2026-04-04 ·

This company doesn't exist

This company doesn't exist, can't reach out anybody, no customer service to call, my order hasn't arrived, been a month already, I sent several emails , never responded.

K
Kyle Dunn · 1 review · Experienced 2026-03-30 ·

switched from garmin

Switched from garmin to the shield and I don’t really miss much. Maybe the app could improve a bit but hardware wise it’s solid.

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Wayne Fletcher · 1 review · Experienced 2026-04-19 ·

Watch stopped working only got it at…

Watch stopped working only got it at Christmas time have emailed luxium many times on there contract email. All I get is do you want to buy a watch. NO just reply with instructions what I need to do. LUXIUM GET STUFFED WOULD NOT RECOMMEND THIS WATCH ST ALL.

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EddieBiker UK · 12 reviews · Experienced 2026-04-28 ·

Poor customer service

I've ordered one but I've tried to cancel it straight away after purchase. My email was ignored. 2 days later I've received an email about packages being lost, I've replied to that again saying I've tried to cancel it. I'm guessing the watch is on the way but I've read some very bad reviews is general. So far 1 star for customer service. Update; Watch arrive, comes from CHINA! Its not a US watch as described, and it's unbranded.

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Zane Barker · 1 review · Verified · Experienced 2026-04-09 ·

great cycling watch

I cycle quite a bit and the shield tracks my rides pretty well. Heart rate zones are helpful too.

C
Colt Ramsey · 1 review · Verified · Experienced 2026-04-14 ·

took a chance, no regrets

Was a bit unsure ordering the stinger since I hadn’t heard of the brand.

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Ryan Hutchins · 1 review · Verified · Experienced 2026-04-10 ·

survives my job

I work painting houses and my shield has been through a lot already. Still holding up which is kinda impressive tbh.

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Sean Garrett · 1 review · Verified · Experienced 2026-03-26 ·

three months, zero scratches

Been using the ultra for a few months now and still no scratches somehow. I’m not exactly careful so that says a lot.

K
Kyle Dunn · 1 review · Verified · Experienced 2026-03-30 ·

switched from garmin

Switched from garmin to the shield and I don’t really miss much. Maybe the app could improve a bit but hardware wise it’s solid.

c
curtisbriggs · 2 reviews · Experienced 2026-03-27 ·

These guys are scam artist said my…

These guys are scam artist said my watch was delivered and it never was I sent email after email and never got a response so now I was stuck paying 130 dollars for a watch I never received. I ended up going to buy an Apple Watch just beaten especially if using sites like affirm to pay for items. I would never send any one to these guys