Moment (shopmoment.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
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levi aliangan · 1 review · Experienced 2026-02-10 ·
★★★★★
PROMOTE Rahul Rokade…
I am so happy that Rahul assisted me with all my inquiries and question on my order. He updates me all the time what the status of my Order and communicated internally with his team synchronously. This man deserves a standing ovation. Thank you for this wonderful experience and excited to use my new lenses which I dreamed to have long years ago. Promote this guy and give him bonuses with his team.
Reply from Moment2026-02-13
Hey Levi! Thanks for 5 star rating! Rahul and the team are thrilled to hear you had such a great experience. We’re so glad we could help make your dream lenses a reality! 🙌🏻
I purchased the case and anti-glare filter for use in the field, mainly shooting fly fishing content. While the shipping times we a bit longer than expected, I am a full Moment convert! What an amzing product, it really opens the potential for shootin on iphone. The parts work together in true symphony and the glass on the lens is high quality.
I actually dropped my phone and cracked the lens. Customer service replied to my questions in less than 24 hours and have been SUPER responsive on finding a solution for the lens.
I'm very impressed with this company overall and will be loyal for years to come.
Reply from Moment2026-02-05
Hey there! Thanks for the feedback! We’re sorry about the shipping delay but we’re glad our team could jump in quickly to help. Your support and loyalty mean a lot!
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Daniel Herndon · 1 review · Experienced 2026-01-28 ·
★★★★★
Your Dream Partner for Producing Great Photo and Video Work
The Moment team is always ready to help me problem-solve and get the most out of their product as I build out my mobile video and photography gear. So far, I always gotten quick responses and a team that stands behind their product.
Reply from Moment2026-02-03
Hey Daniel! Thanks for the 5 star rating! We always want to make sure our products work for you and that you have the support you need along the way!
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Amy · 1 review · Experienced 2026-01-20 ·
★★★★★
Return M-series lenses for credit
I purchased a new iPhone 16 Pro and the M-series lenses I had purchased several years ago didn't work with it. I discovered that I could return the lenses for credit. The process for initiating the return was pretty easy and I received the credit after 2 weeks. Communication with the Moment team was timely and I didn’t have to wait long for answers to my questions.
Reply from Moment2026-01-26
Dear Amy! Thanks for the feedback! We’re glad the M-series lens rade-in process was straightforward and that our Gear Guide team was able to support you with timely communication along the way! 🙌🏻
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Brian · 2 reviews · Experienced 2026-01-16 ·
★★★★★
Moment is easily one of the best…
Moment is easily one of the best quality companies to work with in photo & video we have ever encountered. Not only do they make the highest quality lenses for mobile, their staff and support team are second to none! Helpful, competent, quickly responsive and just all around super nice, the way they handle post-purchase tech and customer support has insured that we will be a lifetime customers. Highly and happily recommended.
Reply from Moment2026-01-21
Hey Brian! Thanks for the awesome feedback! We put a lot of care into both the gear we make and the humans behind the scenes, so knowing it shows is great! We’re incredibly grateful to have you as part of the Moment community! 🙏🏻
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Stefan Herczfeld · 12 reviews · Experienced 2025-12-18 ·
★★★★★
There are three parts to why I am happy…
There are three parts to why I am happy buying gear from Moment.
First, of course, the lenses are superb, and the new T-series really makes the most out of my Iphone 17 Pro cameras. That said after a couple of years experience with the M-series and some older Iphones.
Second it is the support material and guides, from which I have learned even more than I barhained for.
Third it is the staff, who are deeply knowledgeble about the technical aspects, and beeing enthusiasts themselves, they are well equipped to help even amateurs like me.
Reply from Moment2026-01-02
Hey Stefan! Thank you! We’re so happy to hear that the lenses, guides, and our team have all made your experience great. It’s always awesome to see fellow enthusiasts enjoying and getting the most out of their gear!
