Good customer service
Subscribed by accident which was too easy to do - hence 4 stars - but Nancy in customer service responded quickly to cancel the subscription and assured me there would be no charge.
ShoProtect is here to safeguard your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!
Written by the business, not verified by us.Shopping Protection (shopping-protection.com) has a 4.3 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the flexible payment options and the smooth shopping process that make daily purchases completely stress-free. People frequently praise the customer support team for being extremely prompt, exceptionally helpful, and professional when resolving various queries. However, some customers also noted unexpected subscription charges and recurring payments appearing directly on their bank statements without clear prior consent. Consumers experienced significant frustration regarding these unexpected withdrawals and debits before finally contacting support for prompt assistance and refunds. People mentioned that these automated deductions occurred without warning, leaving them confused about how the subscriptions were activated.
Auto-generated from all reviews of this business. For reference only.Subscribed by accident which was too easy to do - hence 4 stars - but Nancy in customer service responded quickly to cancel the subscription and assured me there would be no charge.
saying refund after paying a payment, then coming up saying its free then it takes more money out than originally, very not happy at all. TOTAL SCAM
Hi, We would be happy to assist you in resolving this issue. Please contact our customer service at [email protected] so we can assist you. Best regards, Shopping-protection Customer Support Team
I have been scammed, I was presented with what appeared to be a £0 payment protection offer during checkout on MyProtein. I did not knowingly agree to a £69 subscription. I lost £69 for the order worth of £40. Furthermore, I never received any confirmation email, welcome email, subscription agreement, terms of membership, or any notification informing me that I had enrolled in a paid service. Had I been made aware that this was a £69 subscription, I would never have agreed to it.
Hi, We would be happy to assist you in resolving this issue. Please contact our customer service at [email protected] so we can assist you. Best regards, Shopping-protection Customer Support Team
Taken money out my account not even sure what it is for. Emailed no reply definitely a scam/fraud…….
Hi, We would be happy to assist you in resolving this issue. Please contact our customer service at [email protected] so we can assist you. Best regards, Shopping-protection Customer Support Team
This company are helping me get a refund because my goods where sent back to sender. So I am pleased with them. I have to say however I didn't get the choice of joining this was just done on my behalf. Would have liked to have been asked
Well done exactly how I thought it would work
SCAM get you to join with a false covert click. They know what they are doing. Then you get charged £69 a month, even though you signed up unwittingly. Working in tandem with fship.com
Hi, We would be happy to assist you in resolving this issue. Please contact our customer service at [email protected] so we can assist you. Best regards, Shopping-protection Customer Support Team
It’s service protects your shopping rights most people don’t understand it, but they are very professional one payment made by my account which was automatically. I have contacted the customer service and explained that they promised me i will get refund within 5 to 6 days. Thank you Nancy
It’s nice to offer and easygoing, thank you!
Because everything was 5 stars I have 0 issues..
Easy to do and when it said about refund it peaked my mind
Great! Absolutely loved the experience
Nyc service by trust pilot
118 reviews matching