excellent company
Took a little longer than was quoted but that’s my fault for waiting until the last minute. Product was 100%. Delivery 100%. Price was perfect. Highly recommend
About SignMonkey
Data updated- Website
- signmonkey.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 46 reviews
- Replies to negative
- 40% (2/5)
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About this business
Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.
Is SignMonkey legit?
SignMonkey (signmonkey.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a wonderfully great experience with this company. Customers frequently praise the exceptional quality of the products and the beautiful appearance of the finished custom signs. People consistently highlight that the support staff is incredibly helpful, professional, and attentive throughout the entire project. Consumers also appreciate the extremely reliable shipping methods, noting that items always arrive safely and securely well-packaged. However, some people mentioned missing mounting templates or stencils upon the initial delivery of their package. Some reviewers also noted occasional shipping delays or transit damages that successfully required prompt replacements from the support team.
Auto-generated from all reviews of this business. For reference only.What people say
Somewhat poorer quality than what would…
Somewhat poorer quality than what would be expected
These guys are fantastic!!
These guys are fantastic!! They make the entire process so seamless and smooth, delivery time was faster than expected. Product was beautiful and installed within a few hours. Lights up beautifully. I will be continuing to order for all of my business clients. Thank you team @sign monkey for all of your help!
I was nervous ordering a sign like this…
I was nervous ordering a sign like this on the internet, but they made it easy, confirmed with me the details and it arrived safely.
Auto Dealer Signage
Great communication from design and planning. Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out a replacement cover, was a little more difficult to remove old and install new one on the can. Truthfully think this should have been handled in house. Small and only issue. Everything finally installed and up on the building and working well.
Awesome sign with an awesome price
Awesome sign with an awesome price. We have had so many complements on our sign already. The only reason I did not give 5 stars is because the template packet was not delivered with the sign. We did not discover this until it was time to install the sign. They were going to send us a new one, but we didn't have time to wait. Installation was still fairly easy without the template.
They are very kind and provide a great…
They are very kind and provide a great product
Awesome Experience
Awesome! Great Price, Great Communication! Great Product! - These guys were fantastic to deal with. The Sign they made us looks amazing.
Sign Monkey came through in half the time.
We needed a sign for our business and got a quote from a local sign company. The price was good, but the delivery time was too far out. I reached out to Sign Monkey and for a similar price including shipping we got it a month before the local company could promise it. The sign came packed extremely well. It looked exactly as I pictured it. We were able to install it ourselves and it looks great. Thank you Sign Monkey
The sign looks fantastic
The sign looks fantastic! Installation was easy, delivery was on time and immaculate. We are pleased!
excellent experience!
You guys gave me an excellent experience, when we hit a small road block, you guys came up with an innovative solution that is perfect for my storefront!
Gave feedback, never received response
I sent the email below following our installation and never received a response. It would have been a good gesture on their part. I also think they should work with customers on payment. Payment in full is difficult for us when we charge the customer 50% down on projects. Some customers (Gov, school districts, etc. will not give any down payment and only pay upon completion) Those jobs we wouldn't consider using SignMonkey. Hi James & Kayla, We were able to get the 42’s installed this week. The customer is happy with the installation, and I will send you pictures when I have them. I did want to let you know there were a few issues with the install. There was a lot of trash left inside each number and lights that had become loose that we had to remove all the faces after we installed them to clean them out and reattach lights that were hanging down on the faces. One had a nail left in it and all had a fair amount of metal shavings. All of which rested directly on the acrylic faces after they were installed. I am sure most of your channel letters and light boxes are not mounted on a ceiling. I just thought you might want to know for future projects. Thank you for your help with this project. John
SignMonkey- Sign Review
Customer service reps were easy to work with. The template was great so that I can design and edit as many times as I needed. The end result of the sign is absolutely beautiful. Very cost efficient.
Love how easy it was to upload my…
Love how easy it was to upload my design and get exactly what I was looking for.
Sign Monkey and their employees are the…
Sign Monkey and their employees are the perfect example of a well built product and exemplary customer service!!! Love the sign and love the people!!!
Superb
To start, the website was super easy to use. The contact prior to production was well needed in our case. Communication from shipping to arrival was spot on. We didn't receive our mounting template but customer service was on top of it. Thank you very much. We will definitely use SignMonkey again.
The signs have large tabs on the…
The signs have large tabs on the outside of the sign that you can see. I thought there would be a stencil and a way to mount this without seeing tabs on the outside.
Reply from SignMonkey2025-11-01
Good news! The tabs are removable. All of our signs are shipped with the tabs so we can safely mount and crate them for delivery without any damage. I can send you a pattern on Monday for installation without the tabs.
Great service
Sign damaged while being shipped. Sign Monkey quickly remade damaged items and shipped over night. Sign was still up in time for grand opening. Great customer service.
Carl has consistently been fantastic to…
Carl has consistently been fantastic to work with. Additionally, they were able to get the sign delivered in our tight timeline, even adjusting the ship date to make this work. Great team to work with.
Excellent quality product
Excellent quality product. Dependable packaging and shipping. Very appreciative of your work.
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