Business Services

Similarweb

ClaimedCollecting reviews

107 reviews

★★★★★

4.8107 reviews

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About Similarweb

Data updated 2026-08-12

Website: similarweb.com
Category: Business Services
Location: United States
Status: Unclaimed
Last 12 months: 107 reviews
Replies to negative: 100% (4/4)

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[email protected]similarweb.com

About this business

Similarweb's mission is to empower business leaders, marketers, and data analysts to discover new growth opportunities, navigate potential risks, and make strategic decisions with confidence.Our solutions span a wide array of digital needs, from comprehensive competitive analysis across all marketing channels to large-scale data insights. With Similarweb, you gain access to- Extensive Data Coverage (explore over 1 billion websites, 8 million apps, and 3 million brands)- Real-Time Insights (on 5 billion search terms, 250 million display ads, and 10 billion content pages)- Global Reach (Analyze and understand markets across 190 countries and 210 industries).- AI traffic and insights, to future-proof your brand by tracking GenAI chatbot traffic. - Ai agents (SEO, Content, Sales, Trends) to boost your analytics capabilities with accurate and up to date data. Trusted by industry leaders ranging from startups to Fortune 500 companies, Similarweb is the choice for thousands of businesses seeking a competitive edge and sustainable growth.

Written by the business, not verified by us.

Is Similarweb legit?

Similarweb (similarweb.com) has a 4.8 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally helpful customer support team and find the online platform very intuitive, smooth, and easy to navigate for daily business tasks. Consumers consistently highlight that both the website and the browser extension provide valuable, highly insightful data that significantly enhances their comprehensive web analytics. However, some customers also noted ongoing frustration regarding unexpected subscription renewals and difficulties when trying to properly manage their trial periods. Reviewers additionally mentioned persistent challenges involving unhelpful automated support options, alongside strict package limitations that severely restrict smooth account access.

Auto-generated from all reviews of this business. For reference only.

What people say

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107 reviews matching

Gaby AlboUnited States · 1 review · Verified · Experienced 2026-06-25 · Posted 2026-06-25

★★★★★

They were very efficient when…

They were very efficient when contacting them through costumer care. And The page was easy to navigate and helpful.

PrashantIndia · 1 review · Experienced 2026-06-24 · Posted 2026-06-24

★★★★★

very usefull and easy to use app.

Eva NAAustria · 1 review · Verified · Experienced 2026-06-24 · Posted 2026-06-24

★★★★★

Nice customer support

The sign-up process didn't make this clear enough to me: as soon as the 7-day trial to the premium version is cancelled, the premium features are gone (usually they are still available until the end of the trial period). However, I reached out to customer service and they granted me access once again - without having to worry that I would have to pay at the end of the trial period. They were fast and really friendly!

Reply from Similarweb2026-06-29

We are happy to hear that our customer service team was able to assist you quickly and effectively. We appreciate you highlighting the clarity issue with our trial process, and we will certainly pass this to our teams to improve our user's journey with Similarweb. Thank you for your valuable feedback!

Shuvo RoyBangladesh · 1 review · Experienced 2026-06-23 · Posted 2026-06-23

★★★★★

This is great

RSP advertising CreativeIndia · 1 review · Experienced 2026-06-23 · Posted 2026-06-23

★★★★★

best tool available for finding the…

best tool available for finding the traffic volume

Dhiman Debnath JoyCanada · 1 review · Experienced 2026-06-01 · Posted 2026-06-23

★★★★★

Best Wishes for this company as their…

Best Wishes for this company as their nformation is really helpfull for any person

daniel chukwuNigeria · 1 review · Experienced 2026-06-23 · Posted 2026-06-23

★★★★★

I lack words

I lack words. This is one of the greatest if not the greatest extentions I've ever used. Thank you so much to the team for putting this together. Y'all cooked ⛹️⛹️

GeraldUnited States · 1 review · Experienced 2026-06-21 · Posted 2026-06-22

★★★★★

I've always loved the data Similarweb…

I've always loved the data Similarweb provides and the powerful browser extension is awesome! Even so, although I would love to use their paid subscription, it's way too price prohibitive for my fledgling business start-up right now.