Simply Business US (simplybusiness.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The pricing is Great!! What concerned me, was that I didn’t see a receipt for my purchase and I had to find your number online in order to receive my
E & O certificate . That should be readily available after verifying purchase of a product. That needs to be changed, otherwise I love the product and will tell other agents about you.
Is it possible that I can become an affiliate marketer for your company? I could get a % for all the agents that buy from you through my affiliate code.
Think about it. Denise
What is the process to add a specific client if a client needs their name listed on the COI. That process is shown after you purchase a policy but it needs to be explained and/or shown when you buy.
The purchase process is very easy and convenient.
-Need to tell people that the COI comes 2 or 3 days later so that expectation is expected.
-Somewhere in the order process you need to let the buyer know that they can if needed add the clients name to the COI.
I was instructed from the webpage on my account that I needed to contact an agent to have the address on my policy changed. As instructed, I called the number. My call was finally answered after attempting to call for two prior days sitting in the queue. On the third day, I finally got through and the agent was very efficient and professional and I was able to get my need of changing my business address completed quickly with my updated policy in my email instantly.
I did some research and saw a lot of talk online about them. They really did offer a low rate for my commercial liability policy with higher limits than others.
I had been on the fence obtaining insurance for my small business as I didn’t know where to start. Thankfully I ran across Simply Business on SM and decided to take a peek (still on the fence) and as I read how easy it is to obtain insurance, since they do the work for you, I clicked! And yes, purchased insurance, not only for my small business but most importantly for my customers. Thank you Simply Business for making it so easy. Your insurance is a click away!
Dan Rus · 4 reviews · Verified · Experienced 2026-07-13 ·
★★★★★
Excellent experience
R
Robert · 1 review · Verified · Experienced 2026-07-11 ·
★★★★★
I want to see the actual coverage…
I want to see the actual coverage language. Lots of sales contact with general information but NO access to the policy language or a declarations page even though I placed a binding payment.
Reply from Simply Business US2026-07-14
We know your time is valuable, and we appreciate your feedback. We're committed to providing excellent service, and we're taking steps to address the delay you experienced. We appreciate your patience. It looks as though one of our customer service agents resolved your issue if you have any additional questions or need further clarification, please don't hesitate to reach back out to us at [email protected], please include your policy information.
I worked with Lashonda Brown to make some updates to my insurance policies and she was wonderful work with. Very kind and patient and got everything I needed taken care of quickly.
