SJF Material Handling Inc. (sjf.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
Sales staff was very responsive. I appreciated the opportunity to purchase used equipment that was available and brought to my attention. Product was exactly what we needed and coordinating the pickup at the warehouse was simple and efficient.
Working with Kendal at SJF is always a great experience. He is highly responsive and attentive to every detail. SJF offers top-tier racking materials, excellent pricing, and unmatched customer service. They are my top choice for ongoing projects, and I highly recommend them to anyone in the industry!
great services. the only company that would help me. Not even the Manufacture would respond even after talking to someone in the office. Kendal got me exactly what I needed.
Reply from SJF Material Handling Inc.2026-07-28
Robert, thank you for sticking with us on this one. We know it's frustrating when the manufacturer won't return your calls, so we're glad Kendal was able to track down exactly what you needed. That's the kind of thing we like to hear. Thanks for trusting SJF with your order.
Easy to order. Kendal was very helpful. All arrived in good, used condition as expected.
Would definitely recommend and also buy from again.
All-around excellent!
Reply from SJF Material Handling Inc.2026-07-28
Dean, thank you so much for the kind words. We're happy Kendal made the ordering process easy and that everything arrived in the condition you expected. We'd love to work with you again whenever you need more equipment. Thanks for recommending us.
R
Ronaldo Reis · 1 review · Verified · Experienced 2026-06-25 ·
★★★★★
Outstanding customer service from…
Outstanding customer service from Kendal Kalamaha. He was highly thoughtful and professional throughout the entire process. The pallet racking material quality was excellent, and the delivery deadline was met perfectly. SJF is truly delivering exceptional value, reliable service, and a great product.
Reply from SJF Material Handling Inc.2026-07-28
Ronaldo, thank you for such a thoughtful review. We'll be sure to pass along your kind words to Kendal, he takes a lot of pride in taking care of customers the right way. We're glad the racking quality and delivery timing met your expectations, and we look forward to working with you again.
D
Don Fritz · 1 review · Verified · Experienced 2026-06-11 ·
★★★★★
Every question was answered and every…
Every question was answered and every promise was kept.
Nothing more I can say.
We recently worked with SJF Material Handling on the purchase and tear down of pallet racking at one of our facilities, and the experience was outstanding from start to finish.
Their team was extremely professional, proactive in communication, and consistently easy to work with. Every individual we interacted with was courteous, knowledgeable, and clearly committed to delivering a high-quality experience.
Execution was seamless—SJF adhered to the schedule exactly as planned, demonstrating fantastic discipline and reliability throughout the project. Their ability to stay on track and keep all stakeholders informed made a meaningful difference on our end.
Overall, I would highly recommend SJF Material Handling to any organization looking for a dependable partner for material handling solutions.
Reply from SJF Material Handling Inc.2026-06-25
Thank you for the wonderful review Mike! It means the world to us!
Craig was very easy to work with and was very timely on all of my questions. Install went very smoothly and fast. The only complaint that I have is the invoicing is very very very confusing.
Reply from SJF Material Handling Inc.2026-06-02
Thank you for your review Rob! We're glad to hear that Craig was easy to work with (we already knew that, of course :) ), responsive to your questions, and that the installation went smoothly and efficiently.
We also appreciate your honest feedback regarding our invoicing. We understand that a confusing invoice can be frustrating, and we'll share your comments with our team as we continue looking for ways to improve the customer experience.
Thank you for choosing SJF, and we appreciate the opportunity to work with you!
Our contact at SJF, Eric Thovson, has made the process of figuring out exactly what we need for our warehouse and getting it to us an incredibly smooth and positive experience. We really appreciate the quick replies and clear, knowledgeable communication about the products. Shelves themselves are always great!
Reply from SJF Material Handling Inc.2026-05-11
Hi Evan, thank you for the great feedback! We’re happy to hear Eric made the process smooth and easy while helping you find the right fit for your warehouse. We appreciate your business and look forward to working with you again in the future!
Janae was amazing to work with on helping us to get the product we needed for our warehouse revamp project. Thanks again Janae!
Reply from SJF Material Handling Inc.2026-05-11
Thank you, Deanna! We’re glad Janae was able to help make your warehouse revamp project a success. We appreciate your business and will be sure to pass along your kind words to her!