Looks and works great.
Blinds fit perfectly and easy to install. connected easily to my smart home system
About SmartWings
Data updated- Website
- smartwingshome.com
- Category
- Home & Garden
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 64 reviews
- Replies to negative
- 100% (4/4)
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Is SmartWings legit?
SmartWings (smartwingshome.com) has a 4.7 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I ordered the day/night cellular…
I ordered the day/night cellular blinds. Great product. Shipping was fast. The installation was pretty easy. The biggest challenge was dealing with the inevitable crooked window openings. Lots of features can add complexity to the setup, but the customer service is exceptional. Highly recommended.
Helpful support ... but also NOT blackout, clunky materials
UPDATE: Their support team reached out and helped find some resolution to the issue below. I'm adding a couple stars for the follow-up and nature of the help. I appreciated it. ------------------ The website promises "100% blackout" and I was assured on 4 phone calls that not a bit of light comes through the sides / top / bottom of the shades. Lo and behold, there is so much light that you can see perfectly in the room with the shades down. There are big gaps on the top and bottom, and the side tracks let in loads of light (this is for the "eclipse blackout shades"). Not only that, but I should have read read their returns policy beforehand -- only 10% back! Sure, it's better than nothing, but it's a terrible way to try to compensate for a massively failed promise. We threw these out entirely and bought ones that actually do fully blackout. I highly recommend avoiding these shades.
Reply from SmartWings2026-04-20
Hi Chris, We’re really sorry to hear about your experience — this is certainly not the standard we aim to deliver, especially regarding blackout performance. We take feedback like this very seriously, and we’d genuinely like to look into what may have gone wrong and see how we can make this right for you. As we’re unable to locate your order based on this review, could you please reach out to us at [email protected] with your order details? Our team will carefully review your case and work with you on a proper solution. We truly appreciate you bringing this to our attention and hope to have the opportunity to assist you further. Best regards, SmartWings Team
A big thanks for taking care of us!
We really appreciate them working with us after we accidentally ordered the wrong shade. Offering 50% off the replacement was incredibly generous, and it speaks volumes about their customer service. Thank you for taking such good care of us! Sincerely, Wanda Thompson
These were easy to install.
Look great!! Great quality!
Sleek and well-built blinds with exceptional customer service!
Sleek and well-engineered blinds with exceptional customer service! Last spring, I had to get oversized blinds to fit our 2 story foyer. So I reached out to their customer service team to create this custom order. Layla, the representative, answered all my questions promptly, and even confirmed with the engineering team to ensure that their product could work well with our specs. Layla and her team confirmed the specs of our custom order and made sure I had the right power options, length of cabling, and everything else I needed to complete the project. The blinds are made of a lightweight but sturdy metal, and look great. The bracket mounting system is a breeze, even for a size (and height) such as ours. The motor is quiet, and moves steadily. Overall, we were really impressed with the customer service, and the ease of customizing and ordering. Getting customized blinds at this price point and quality is really hard to beat!
Motorized blinds easily hooked to Alexa…
Motorized blinds easily hooked to Alexa to open and close on a schedule. Blinds arrive quickly after ordering and are very easy to install.
Pricey but Good
I got 10 of the Hazel shades. Ordering online was relatively easy. Make sure you measure twice and at the top, middle and bottom of window. Don't want the shade to come down and get stuck halfway. Packaging for shipping was excellent! Well constructed and don't seem cheap. Installation was easy. Some extra screws and parts I've no idea what they're for but didn't need them in my setup. I do wish the motor control 'reset' button was more easily accessible. Some shades didn't pair up with the remote and certain procedures mean taking the blind down to hit the reset button. Perhaps a button on the rear of the unit so removal isn't needed? All in all very happy with the purchase, quality and ease of install. Bit pricey but happy at this price point.
Excellent customer service experience
Excellent customer service experience. They set the bar very high for other companies to learn and how to treat their customers.
Fantastic experience !
Fantastic experience !! Awesome curtains. Works flawlessly !
Yes buy these vs other Chinese blinds
These are Chinese blinds, that being said they are excellent for the price compared to other Chinese blinds. This company ships quickly (2 weeks for me) All very large blinds were cut perfectly, no issues with any of the 9 blinds, no issues with the solar panels as well, all are charging properly. Support was US based and excellent. I would say the company seems more organized than Yoolax and the smaller chinese suppliers. I chose them over say Yoolax was their Amazon reviews. They have higher review scores and I can see why after my purchase. I had lots of issues with Zigbee Alexa version of the motors and finally just gave up because I have multiple Echo studios and my 2.4 ghz channel is a bonded channel 2.4/5gh and both will cause you issues. Fixable issues but I dont want to change my current configuration so I just bought the Smartwings Pro RF controller---150 bucks but solved sall my issues--also note this device goes through walls better than Zigbee and offers bidirectional feedback ie Battery status.
Trapezoid blinds fit perfectly
I bought 2 trapezoid blinds with one needing non-standard size. Esme and team took my measurements and the engineering team approved the measurements. They verified size given non square window frame and I received blinds in a few weeks. Perfect fit, both shades calibrated and single remote working flawlessly with both blinds. Also added to HomeKit easily.
Blackout Shade review
Nicely presented on the web. Measuring instructions are clear. I sent for fabric options which I recommend. Product arrives in a timely manner. Installation and programming instructions are clear. Customer support is great! Shade system works flawlessly.
Easy company to work with and great Product
These blinds are great. When I called with questions everything was answered easily and respectively. The speed in which we received our order and it was accurate. Easy to install and set up remotes. I can't recommend this company enough!
The best I’ve ever dealt with.…
We started installing motorized shades years ago. These are the best, by far.
LOVE our new shades!!
We've been living in our home for almost 10 years and we've never had curtains covering our large bay window in the front of our house. At night, it would make me so nervous to know that people could see in our window but I couldn't see out. We FINALLY decided to do automatic blackout shades to cover that window at night and I don't know why we waited so long. The instructions on the ordering page made the measuring and sizing simple. We loved them so much, we now have another set on our back slider.
I have purchased a total of 10 shades…
I have purchased a total of 10 shades (3x roller, 2x roman, 5x dual) over the last 2 years or so. Very reliable, high quality, extremely competitive price. Customer service is the most responsive and knowledgeable I've ever dealt with. Any time I have a question, someone replies thoughtfully and immediately. They're not just copy pasting canned lines. I can't recommend more.
Great Shipment and easy install
the CellularShades were packaged very well and protected during shipment. The install was straightforward and the integration into Home Assistant was painless.
This is the absolute best!
I totally screwed up and ordered the wrong product. The company (thank you Marina!) did a wonderful job of getting me back on track. My skylight shades are absolutely wonderful! They really darken the room, and I have them connected to my home automation system. This is really high quality work.
Excellent Product, Easy to Install
SmartWings offers exceptional customer service, providing prompt and insightful advice. The product arrived in excellent packaging, making installation a breeze. It looks professional and impressive, all at a reasonable price.