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SmoothSpine

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223 reviews

4.5223 reviews
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About SmoothSpine

Data updated
Website
smoothspine.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
223 reviews
Replies to negative
100% (14/14)
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About this business

SmoothSpine was founded in 2019 with a mission to provide pain relief products that truly work. We understand how frustrating and debilitating (chronic) pain can be in your daily life, and we are committed to helping our customers find the relief they need to live their best lives - the smoothest way possible.We believe that the best way to create effective pain relief products is by working closely with health professionals. That's why all of our products are designed with input from body- and health experts. We use their feedback to create products that address the root causes of pain, providing targeted relief where it's needed most.We started our journey of helping people with our famous SmoothSpine Alignment Pillow, and have since then expanded. We are always working on new products that we believe will help our customers find even more relief from their pain.At SmoothSpine, customer satisfaction and support are extremely important to us. We stand behind the quality of our products and are confident that they will work for you. In fact, we offer a 90-night money-back guarantee on all of our products. If for any reason you're not completely satisfied with your purchase, simply let us know, and we'll find a solution.Thank you for choosing SmoothSpine - "the smoothest way to pain relief".We are honored to be your partner in pain relief and look forward to helping you live a more comfortable, fulfilling life.

Written by the business, not verified by us.

Is SmoothSpine legit?

SmoothSpine (smoothspine.com) has a 4.5 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-09-01.

What people say

Best massage of my day

This special electric massage varies vibration with pressure and heat, making it the most relaxing massage of my day. Five stars.

Reply from SmoothSpine2026-08-27

Hi Paul, We are so glad to hear that SmoothSpine provides the most relaxing massage of your day! It is fantastic to know that the combination of heat, pressure, and varying vibration levels is delivering the exact comfort and relaxation you need. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

Getting BACK to myself

I was able to feel a big difference in decreased lumbar pressure after the first three sessions. I set an alarm timer on my phone, because SmoorhSpine is so comfortable and relaxing, I tend to fall asleep during therapy sessions! The heat is a little too intense for me, but that’s easily lessened by putting a thick pillow case or hand towel over the unit. Overall the pain and tension in my low back has decreased to bearable levels. Thank you!

Reply from SmoothSpine2026-08-27

Hi Lynne, We are so happy to hear that SmoothSpine is helping you get back to feeling like yourself! It is fantastic that you noticed a reduction in lumbar pressure after just three sessions, and that clever phone timer trick shows just how relaxing it can be. Thank you also for sharing such a great tip about using a hand towel or pillowcase to adjust the heat level to your comfort. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

Early days but it has been helpful.

Reply from SmoothSpine2026-08-27

Hi Lester, Thank you for sharing your feedback! We are glad to hear that SmoothSpine is already proving helpful in these early days. As you continue using it and finding the routine that works best for your body, we hope it brings even greater comfort and relief over time. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

Suggestion for getting up

I have been using my equipment every morning and evening and I have noticed a big improvement in my back pain. The only problem I have is that when I finish my workout I have trouble getting up. I wish there was a grab bar for getting up

Reply from SmoothSpine2026-08-28

Hi David, We’re so happy to hear that using your SmoothSpine every morning and evening has made such a big improvement in your back pain! It’s also helpful to know that getting up after a session can be challenging, and we really appreciate your thoughtful suggestion about adding a grab bar for extra support. If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

I’m not sure if using this is helping…

I’m not sure if using this is helping me or something else but I’ve been using it twice a day for a week and I can walk much better. I’m on a cane but I can’t believe the difference. It took forever to get it so just be patient if you haven’t received it. I even bought one for my sister who experiences back pain.

Reply from SmoothSpine2026-08-28

Hi Maco, We’re so happy to hear you’ve noticed such a positive difference in your mobility after using SmoothSpine twice a day for a week! It’s wonderful to hear that you’re feeling more confident with walking, and we truly appreciate you sharing your experience and recommending one to your sister. Thank you as well for the helpful note about being patient with delivery. We’re grateful for your support and hope SmoothSpine continues to bring you greater comfort. If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

It felt very smooth and comforting with…

It felt very smooth and comforting with the heat. I've tried other massagers and they were very uncomfortable their movements were very sharp and poky.

Reply from SmoothSpine2026-08-28

Hi Karen, We’re so happy to hear that you found your SmoothSpine session smooth, comforting, and relaxing, especially with the soothing heat! It’s great to know you’re enjoying a more comfortable massage experience compared with other massagers you’ve tried. Thank you for sharing your experience and for choosing SmoothSpine. If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Only used it twice

Only used it twice. So far, very good!

Reply from SmoothSpine2026-08-28

Hi Sally, We’re glad to hear you’ve had a very good experience with SmoothSpine so far! It’s great to know you’re enjoying it after just two uses. Thank you for giving SmoothSpine a try and for sharing your early experience. Wishing you continued comfort and positive progress. If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

fantastic product

fantastic product! i only wish you made one that would do your whole back at once 😁

Reply from SmoothSpine2026-08-26

Hi Amy, We’re so glad you’re loving the product! And we love the idea of a full-back version thank you for sharing that suggestion with us. We’ll be sure to pass your feedback along to our team. Wishing you continued comfort and relaxation! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

I use the smooth spine every day since…

I use the smooth spine every day since getting it, 2 weeks now , and am seeing a noticeable difference in my lower back and sciatic pain

Reply from SmoothSpine2026-08-26

Hi William, We’re so glad to hear you’ve been using SmoothSpine daily for the past two weeks and are already noticing a difference in your lower back and sciatic pain! It’s wonderful to hear you’re seeing positive progress with your routine. Thank you for sharing your experience and for giving SmoothSpine a consistent try. Wishing you continued comfort, relief, and progress! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Easy to use

Easy to use, excellent introductory video and works great. Would recommend it to anyone experiencing lower back pain or trouble with their sciatica.

Reply from SmoothSpine2026-08-26

Hi Steven , We’re so glad to hear you found SmoothSpine easy to use, enjoyed the introductory video, and are getting great results! It’s wonderful to know you’d recommend it to others dealing with lower back discomfort or sciatica. Thank you for sharing your experience and for your recommendation. Wishing you continued comfort and relief! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

For anyone who has to do any type of lifting mild to heavy weight on the job!

I do a lot of lifting on my job with degenerative and bulging disc that inflames my sciatic nerve causing acute pain. I do not like taking pain meds, especially with a cardiac history. I have received a great deal of relief using SmoothSpine. I gives me something to look forward to after a hard shift at work. I highly recommend this product as part of your treatment system.

Reply from SmoothSpine2026-08-26

Hi Don, We’re so glad to hear SmoothSpine has been providing you with meaningful relief after demanding shifts at work. It’s wonderful to know you’ve found it to be a comforting part of your routine and something you look forward to after a hard day. Thank you for sharing your experience and for recommending SmoothSpine to others. Wishing you continued comfort and easier days ahead! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Hidden charges

I bought the massager and paid for it several weeks ago. And now I see a new charge for $39.95 on my credit card. For what? I want my money back. Everybody is thieving on the webb.

Reply from SmoothSpine2026-08-26

Hi Todd, We understand your concern regarding your recent billing and would be happy to review your order to make sure everything was processed correctly.  Please note that all orders and additional purchases are authorized by the customer during the ordering process, but we’d like to review your specific order to make sure everything was processed correctly. We’ve sent a request asking for your full name, email address, phone number, and order details so we can locate your order and provide a clear update on the charge. Our team will review the details and assist you further. If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Feeling relief from back pain

I'm feeling relief from back pain. I've had to major surgeries .

Reply from SmoothSpine2026-08-26

Hi Phyllis, We’re so glad to hear you’re finding relief from your back pain, especially after going through two major surgeries. It’s wonderful to know SmoothSpine is providing you with some comfort as part of your routine. Thank you for sharing your experience and for giving SmoothSpine a try. Wishing you continued comfort, relief, and positive progress! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

My experience is good what you promised…

My experience is good what you promised is what your products give and well designed

Reply from SmoothSpine2026-08-26

Hi Elizabeth, We’re so glad to hear you’ve had a good experience and that the product has delivered what was promised! It’s wonderful to know you’re also happy with the design. Thank you for sharing your feedback and for your support. Wishing you continued comfort and relaxation! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

feels good so far ,only uses it…

feels good so far ,only uses it for3days!

Reply from SmoothSpine2026-08-26

Hi Christa, We’re glad to hear SmoothSpine is already feeling good after just three days! It’s great that you’re enjoying your early sessions, and we hope you continue to experience more comfort as you keep using it. Wishing you continued relief and positive progress! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Easy to Use

I purchased two. One for myself and the other for my grandson. So far we both feel there has been some improvement with our back pain. Too soon to tell if we’ll get continued relief.

Reply from SmoothSpine2026-08-26

Hi there, We’re glad to hear that both you and your grandson are already noticing some improvement in your back pain! It’s completely understandable that it’s still early to know how things will progress, but it’s encouraging to hear you’re both off to a positive start. Thank you for sharing your experience and for giving SmoothSpine a try. Wishing you and your grandson continued comfort and positive progress! If you ever have questions or need support, we’re always happy to help at [email protected]. Warm regards, Smooth Spine

Been using it for about 3 weeks

Been using it for about 3 weeks, it has helped in reducing the discomfort from my sciatic pain. It has not stopped it, just eased it up a bit.

Reply from SmoothSpine2026-08-26

Hi Louis, We are so glad to hear that using SmoothSpine over the past three weeks has helped ease your sciatic pain and bring you some well-deserved relief! Sciatica can be particularly tough to manage, so knowing that the device is making a positive difference in lessening your discomfort is wonderful to hear. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

The device works great and is helping…

The device works great and is helping my back problem. However, instructions that came with it are incomplete. Had to struggle to find how to work the device and still not sure to be getting full benefit. I called but had difficulty getting to talk to anyone. The lady I finally talked to said she would email additional instructions, but I never received anything.

Reply from SmoothSpine2026-08-26

Hi Richard, We are glad to hear that the device is working well and bringing relief to your back! We apologize for the inconvenience regarding the instructions. One of our customer support representatives has already reached out to you directly via email with the complete guide so you can get the full benefit from your device. Please be sure to check your spam or junk folder just in case it landed there! If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

I'm always skeptical about the claims…

I'm always skeptical about the claims of online devices. But my chronic back pain begged me to try SmoothSpine. I am beyond surprised and deeply grateful to experience everything they promised! I look forward to enjoying its warm massage first thing in the morning, and last thing before bed at night. It truly is relieving my pain and helping me to heal.

Reply from SmoothSpine2026-08-26

Hi Mark, It is completely understandable to be skeptical when trying online devices, we are thrilled to hear that SmoothSpine exceeded your expectations! Knowing that the warm massage routine is bringing you relief morning and night to help manage your chronic back pain means everything to us. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine

work woes

When I get home from work, I can calm all my nerves. Not only the back, but my neck as well.

Reply from SmoothSpine2026-08-26

Hi Angela, We are so glad to hear that SmoothSpine has become such a comforting part of your after-work routine! It is wonderful to know that it is helping ease tension in both your back and neck after a long day. If you ever need anything, we’re always happy to help at [email protected]. Warm regards, SmoothSpine