Site was so easy to navigate
Site was so easy to navigate. Plus the information provided on what checks were done and what might not have been perfect was extremely helpful. Great service and well worth the very reasonable cost.
About Snap2Pass
Data updated- Website
- snap2pass.com
- Category
- Media & Publishing
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 94% (16/17)
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Is Snap2Pass legit?
Snap2Pass (snap2pass.com) has a 3.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Nice results
Snap2Pass was able to inform me about…
Snap2Pass was able to inform me about the quality of the photo I submitted, which was truly grateful for. I was able to download more one photo and eventually until we got the correct passport photo for my passport Many thanks for your help much appreciate Kind regards Dolly Singh
After several failed attempts trying to…
After several failed attempts trying to upload a picture for my daughter's China Visa, this worked instantly with a picture I took just moments before in front of a white wall at home.
so easy to use
Great service and very prompt
Tried to get passport pictures did…
Tried to get passport pictures did separate orders and none of them gave access to pictures. Iwas vgarge bothvtimes for nothing. Ended up going to Walgreens. Out money with this company
Reply from Snap2Pass2025-10-26
We’re really sorry for the trouble you experienced. Every completed order should automatically include an email with download links to your digital and print-ready passport photos. It looks like something may have gone wrong with the delivery. Please contact us at [email protected], and we’ll make sure you either receive your photos immediately or get a full refund. Thank you for giving us the chance to make this right. – The Snap2Pass Team
Very simple and informative process.
Even though I could not download the…
Even though I could not download the pic as promised on the confirmation customer service was very helpful and got the issue resolved. Thank
Amazing customer support!
I have received and successfully downloaded my photo
I have received my photo. I paid for the product, and I was able to successfully download my photo
Reply from Snap2Pass2025-10-23
We’re very sorry for the delay and inconvenience. We’ve reached out to your email with the solution and next steps to get your photos right away. Please check your inbox (and spam folder just in case). Thank you for your patience!
Great fast option for our China visa…
Great fast option for our China visa photo.
Picture didn’t work for China visa
Reply from Snap2Pass2025-10-20
Hi Jesse, we’re sorry to hear your photo didn’t work for your China visa. Please contact us at [email protected], and we’ll review it right away or provide a free replacement or a full refund under our acceptance guarantee.
Chinese website has a glitch in uploading pictures.
Easy to use web site.
It was as easy as a quick snap of the…
It was as easy as a quick snap of the camera . The price was lower than Walmart or Walgreens $14.90 for 4 perfect pictures. Three seconds later results, what the problem was and should you use the pic. Printing the pic at Walgreens was also quick and super easy with a price tag of just $0.58.
It was good.
My husbands picture didn’t work for his…
My husbands picture didn’t work for his e-visa and we finally fixed it ourselves . So waisted my money
Reply from Snap2Pass2025-10-20
Hi Colleen, we’re sorry to hear your husband’s photo didn’t work for his e-visa. Please reach out to us at [email protected] we’ll either fix the issue for free or provide a full refund under our acceptance guarantee.
Don't waste you money and time here
I wanted a digital picture for the Chinese Visa application. I paid $9.99 for the image. According to the website, if the picture is not approved, a full refund will be issued. Once I upload my picture, which I received from Snap2Pass, in seconds the picture was rejected by the Chinese Visa site, I sent a message to Snap2Pass that the picture you sent me got rejected, please issue me a refund, they replied that the picture was fine and they refuse to issue a refund, it's not about $9.99, it's abot the commitment and what you are claiming at your website. I went to my neighbourhood photographer, who took a picture and emailed me the digital image. I uploaded it to the Chinese Visa site, and it got approved in a second. If you need a picture for your visa, especially for a Chinese Visa, consider visiting a location that offers photo services and have them email the picture to you. Don't waste your time and money here.
Reply from Snap2Pass2025-10-06
Hi Amir, We’re truly sorry to hear about your experience. After reviewing your order, we confirmed that your photo met all Chinese Visa specifications and passed both our automated and expert checks. However, the COVA visa system was recently updated, and since then many users have reported false rejection errors, even when their photos fully comply with official requirements. In our email response, we shared a detailed guide to help resolve this specific upload issue and also offered you a full refund right away if you preferred. We’re sorry if that wasn’t clear at the time. Our promise remains the same — you’ll always either get an accepted photo or your money back, no exceptions. We’ve gone ahead and reissued your refund to ensure this is fully resolved for you. Thank you for sharing your feedback; it helps us continue improving our service and guidance for future users. Snap2Pass Support
Disappointment
We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ourselves. Ended up wasting nearly $15 for nothing useful. Total disappointment.
Reply from Snap2Pass2025-10-06
Hi Turfa, We’re sorry for the misunderstanding and truly appreciate you taking the time to share your feedback. Snap2Pass is a digital photo service — we don’t print or mail physical photos, but instead provide expert-checked digital passport and visa photos that meet official requirements and are ready to print at home or at a photo center. Your order included: • A high-resolution digital photo for online applications • A 4x6 print template with four photos, ready for printing • Expert validation and our acceptance guarantee or full refund We’ve updated our website recently to make this clearer and avoid similar confusion in the future. Please reach out to us at [email protected] and we’ll gladly offer a partial refund or a full refund if you didn’t get value from the service. Thank you again for your feedback — it helps us improve the clarity of our service for all users. Snap2Pass Support
I created a photo in less than 5…
I created a photo in less than 5 minutes, and it was accepted.