Snapmaker U1
Snapmaker U1 was received in less than a week, even with being purchased the Friday of Labor Day weekend. Instructions easy to follow for setup & prints have been going fantastic!
About Snapmaker
Data updated- Website
- snapmaker.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 441 reviews
- Replies to negative
- 94% (112/119)
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About this business
Snapmaker is a tech company that develops, manufactures, and sells desktop multi-function 3D printers. It’s dedicated to creating premium-quality and user-friendly desktop fabricating machines, bringing creation to everyone, and empowering the users to create their best. Machines modules contact us
Written by the business, not verified by us.Is Snapmaker legit?
Snapmaker (snapmaker.com) has a 3.7 out of 5 rating on OK.one, based on 537 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 68% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, noting that multi-color prints turn out amazing with very little waste. Buyers also appreciate the fast delivery service, with orders often arriving in less than a week alongside secure packaging. Setting up the machine is described as simple, making it a great purchase for anyone interested in 3D printing. Some reviewers were not happy with technical errors, mentioning unexpected jams and persistent mechanical issues during use. A few consumers also felt that the software requires further improvements to handle complex tasks smoothly.
Auto-generated from all reviews of this business. For reference only.What people say
Great machine
Till now it is a great machine. Printing 4 colours and less waste off “ poop” . Installing the machine is very easy.
Amazing product
Amazing product. Incredible support and very happy to have my new snapmaker u1
Delivery was fast and on time
Delivery was fast and on time, package arrived with no damage. Amazing service.
This was my third U1 purchase
This was my third U1 purchase. 1st was kickstarter. 2nd was from Microcenter. I love this machine! I was a little worried that it might have been damage by sitting on my front porch for several hours in the rain. Then I remember’d how well you pack these units. The box fell apart but the U1 was bone dry. Well done!!!
Excellent price for a very good and…
Excellent price for a very good and very versatile 3D printer (U1). Good customer support. Respectable relationship towardw open source community
Premium filament for your Snapmaker 3D printer
The Snapmaker webshop has a large selection of different types of filaments, including ASA, ABS, TPU, and PA. The selection of PETG and PLA filaments is especially great. They all come with RFID tags that are automatically read by your Snapmaker printer. Yes, they are pricey, but there are discounts for any combination of filaments. Payment and processing in the shop was without any problem, and the shipment arrived within three days, well packaged and complete. Out of the box, the filaments printed just perfect with the settings stored in my Snapmaker U1. Overall, a great experience!
Fantastic printer
Setup was easy and straightforward. Print quality is excellent, and the printer just works. No toolhead swapping issues. However, Snapmaker Orca needs improvements that will hopefully come with time. I love this printer. Highly recommended!
Better than expected experience
Better than expected experience. Ordering was easy, shipping was fast (I got my order in 3 days!) and so far the printer works great.
Overall I have had a great experience
Overall I have had a great experience. A bit rocky to start. My printer arrived with a short in one of the cables. Contacted customer service and got a replacement. Disappointment to start, but as soon as I started printing I have been having a blast. Great quality and I am a total noob and I have not had any issues with any of the prints I have done. I would recommend anyone getting the U1 with its 4 color options and slim waste. I am trying to get a business up and running and I will definitely be looking to Snapmaker to get additional printers and hopefully a laser cutter and CNC machine. Loving everything so far.
I have no complaints and had no ideal…
I have no complaints and had no ideal what this device could actually do. Better than expected. For me this has been a game changer. !!!!😀😀😀😀
I’m so happy with my snapmaker and the…
I’m so happy with my snapmaker and the ease of parts and support I am quietly replacing all my Bambu printers with these beasts and would love a bigger print size version
Great communicators
Great communicators. Shippment arrived safely within 2 days.
Very easy to order website was real…
Very easy to order website was real good the delivery was faster than I expected had a couple of questions and customer service was outstanding
Fantastic Experience
The website is simple to use and I found everything that I need to buy the Snapmaker U1. The printer is amazing and I'm enjoying it a lot. It was delivered in time and no issues at all.
Did my second test print (a phone…
Did my second test print (a phone stand/speaker) well it was printing on red PLA and it looks like when I sped up the sprint speed, it was doing 22mms and I bumped it to 50, and it looked to be going fine until I woke up to the completed mess of red stringing all over the place. Middle of the print on the Z access didn't print/binde to the lower lines and it broke in half.
First printer or fiftyith, it's worth it.
This printer was easy and enjoyable to set up. The setup manual was clear and detailed, and all the parts were well labeled and easy to find. The printer feels solid, well designed, and well made. The on-screen setup is simple, and the mobile app is a nice addition that makes the process even easier. The slicer software is also straightforward to use, with good default settings that helped me get successful prints right from the start. Multi-color printing is easy, relatively fast, and produces less waste than I expected. I’ve owned a lot of printers, but I haven’t had this much consistent success with one from day one.
Everything about the u1 is amazing
Support refused replacing defective…
Support refused replacing defective parts. Came in with a partially blocked nozzle
Reply from Snapmaker2026-09-10
Dear Leandro, We’re sorry to hear that you were dissatisfied with your experience. We understand your concern, especially as the issue occurred shortly after you received the printer and the problem appeared to be resolved after replacing the nozzle. We also appreciate the detailed troubleshooting and testing you provided. Our Technical Support team will audit your case and review the troubleshooting results and related details again. We will use this review to further assess the issue and determine the appropriate next steps. Please contact our support team with your order information and a reference to this review so that we can locate and review your case. We apologize that our previous communication did not meet your expectations, and we appreciate you bringing this matter to our attention. Warm Regards, Snapmaker
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