SOLE FITNESS PARTS (solefitnessparts.com) has a 4.5 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Fast shipping. Decent prices.
We try to keep our prices competetive. We ship fastest directly from our stock, but not always do we have it readily available. We are glad you were able to get this quickly! Thank you for your review.
We are so glad to hear this! Thanks for your review!
They helped me identify the correct part. It arrived quickly.
We are glad you reached out to us and we were able to assist. Thank you for your review!
I had doubts about the replacement part on an older model Sole R92 stationery bike. The brake motor replacement was an exact factory form factor and wiring harness. Quick shipment and reasonable costs made the order complete.
We sell only OEM unless specified otherwise. We are glad you received the item! Thank you for taking time to leave us an honest review.
The speed of the service was great. Unfortunately the part ordered did not resolve the issue, but that was no fault of this vendor.
We are sorry to hear it did not resolve the issue. We are glad, otherwise, that things went great! Thank you for your review!
The parts store was responsive on email and eventually we talked by phone to make sure I had the right parts. What they sent was an inner and outer sleeve with a spring loaded detent to hold the F 63 in the upright position. It was exactly what I needed.
We are glad communication went well and we were able to get you the correct parts you need. Thanks for the review!
This site is the easiest and most reliable I have used in a long time!
We are so glad to hear that you enjoyed our website! Thank you for your kind review!
Part came on time. Cheaper and quicker than what my service rep quoted. My treadmill works great now. 💯 would highly recommend.
Typically that would be the case from your own cost to that of a service rep being involved. We are happy to help how we can and keep the price down! Thank you for your review! Also, we are glad ot hear that is came on time as that is absolutely one of many of our goals!
The delivery of parts are fantastic. I repaired the treadmill myself by changing a walking belt. I just couldn’t find a detailed video for the 63 that showed how to make the switch. I’m sure it could have been done quicker But I got it done and I am satisfied
We are so glad you were able to accomplish this task! It is typically a two person job and every unit being a bit different makes this a task for most people, but well worth learning for future replacements! Thank you for the kind review!
Fast and reliable. Back on track for the machine.
Thank you for taking the time to leave us a review! We try our best!
Hello, We do apologize for the delay. It does appear there is communication with you regarding the matter. Thank you for taking time to leave us a review, albeit, not the best of one!
The ordering process was straight forward, and the parts came quickly without issue. I would not hesitate to use sole fitness again if the need arises.
We appreciate the kind feedback! We look forward to assisting you in the future!
Fast delivery, high quality OEM parts, reasonable price and outstanding customer service. I would buy from them again.
Thank you for your generous review! We look forward to assisting you again in the future, but do, obviously, hope you do not need us!
I needed to replace the control board on my F63 treadmill after it would no longer start (E7 error) after trying the usual troubleshooting. After replacing, it works like new!
We are so glad to hear this resolved the issue! Thank you for your review!
I appreciated the speedy delivery and it was super easy to swap out the broken part for the new one!
We do our best to keep shipments moving in a timely manner. We are so glad that it was an easy swap! Thank you for your review.
When I called about the motor warranty, it was way easier than I expected. The assistant from Sole was very kind and the motor was sent right out!
This is usually a rather painless process. We are glad to hear this!
We try our best! Thank you!
Part received fast, fit perfectly and repaired problem.
We are so very glad to hear this! Thanks for the review!
I’ve loved this elliptical for 29 years. It started vibrating. I purchased a new belt after research and it worked out perfectly. Fast shipping, fair price. Thank you.
We are happy we were able to assist! Thank you for taking a moment to leave us a review!
Had the parts I needed for my treadmill and I received them ahead of schedule.
We are so glad to hear this! Thanks for your review!
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