SolidBuildWood.com (solidbuildwood.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
I love my new studio! It was such a fun project to build, and the team at Solid Build was always available for questions and guidance. I've received so many compliments on how beautiful my shed is, and I can verify that it is built with high quality materials. 5/5 highly recommend!
Igna and Tomas were very knowledgeable and responsive. I purchased the California Shed for an office in my backyard. It is the perfect addition to my home. The quality of the wood, Norwegian Spruce seems indestructible. Igna and Tomas answered all of my questions before and after my purchase. Tomas did an excellent job coordinating my shipment delivery. The delivery went very smoothly. Arrived just on time. My Contractor put up the building in just a few days. All of the parts and directions were easy to understand and execute. If you are wondering if Solid Build Wood and their products are worth it, I can tell you that I am so grateful that I found this company, and my expectations have been exceeded. Thank you, Inga and Tomas! After seeing my shed, I bet many of my neighbors will be contacting you!
Reply from SolidBuildWood.com2026-07-31
Thank you so much for the fantastic review, Theresa! We are so glad to hear your California shed makes the perfect backyard office.
We’ll be sure to pass your kind words along to Igna and Tomas - they’ll be thrilled to know their help with your questions and delivery made a difference. It's great to hear assembly went so smoothly with your contractor, too.
We really appreciate your recommendation, and we'll be ready for your neighbors when they reach out!
I love my new shed. I would order again. My only issue is that the doors do not line up so that they do not close and latch properly. I have not been able to correct this. Otherwise I give it 5 stars.
Reply from SolidBuildWood.com2026-07-31
Thank you for the review, Steve! We are truly glad to hear you love your new shed.
We are sorry to hear the doors aren't closing as expected, though! Because our shed doors are highly adjustable, we've just reached out directly with some troubleshooting steps. Once you send over a few photos of the current alignment, we'll be able to help you get everything lining up and latching perfectly.
Please remember you can always reach out to us with any questions like this - we're always happy and ready to help!
The team was great to work with! The delivery was smooth and easy! Thank you!
Reply from SolidBuildWood.com2026-07-29
Thank you for sharing your impressions about our team and shed delivery, Jimmy!
C
Cheryl Klein · 2 reviews · Experienced 2026-07-23 ·
★★★★★
SolidBuild is unorganized, dishonest and doesn’t care about you
Already a bad experience and my shed hasn’t even been delivered. 2 weeks ago, when I purchased my shed, I asked SolidBuild to either deliver my shed by 7/23 or hold off the delivery until after 8/2. They request this information when you purchase a shed.
They scheduled my delivery for 7/25 because that’s what worked for them! Their delivery date is now causing me stress because I don’t have enough time to build the shed before I leave on vacation. This was explained to them and they don’t care.
They are in fact, now patting themselves on their backs for delivering in 2 weeks, even though I asked them to wait until after Aug 2 if they couldn’t deliver by July 24.
Their website says, “Buy now and schedule your delivery when you’re ready”. This claim is NOT TRUE!
Reply from SolidBuildWood.com2026-07-25
We understand the frustration here, and we're sorry this fell short of what you needed.
When you ordered, you asked for delivery by July 24, or after August 2 if that wasn't possible. Your original delivery was booked well within that window, but the carrier didn't show. That left us choosing between rebooking into the next available slot, which pushed just past your first date, or holding everything until after the 2nd - thus we moved quickly to secure a replacement carrier, reading the situation as wanting the shed as soon as possible. In hindsight we should have paused and confirmed which of your two windows you preferred rather than deciding for you. That's on us, and it's a real lesson we're taking from this.
We've refunded the $200 unloading charge, and your shed has now been delivered.
For anyone reading: on a standard (non-expedited) delivery, scheduling depends on carrier routing and availability, and while we can't control a carrier no-show, we can and should communicate more clearly when plans change. We'd genuinely rather have gotten this right for you, and if anything's still outstanding you can reach us at [email protected].
SolidWoodBuild is amazing! Because of them we will now have the capacity to serve more in need in our community through our therapies and therapeutic activities. SolidWoodBuild has helped increase our impact in the community, and we are so grateful!
Patrice Gibson
Executive Director
Shining Hope Farms
Reply from SolidBuildWood.com2026-07-25
Thank you so much for the kind words! We are truly honored to support Shining Hope Farms and the incredible work you do for your community. Knowing that our shed will help you expand your therapeutic programs and reach more people in need means the world to us. Thank you for everything you do to make a difference!
We have made the purchase. Decided to have it downloaded. So far it's been a great experience. We have not received the product. Just ordered it a few days ago.
Reply from SolidBuildWood.com2026-07-25
Thank you so much for the 5-star review, Robert! We’re thrilled to hear your experience has been smooth so far.
We’re excited to get your shed to you! If you have any questions about your shed assembly, or need any assistance, please feel free to reach out to our team at any time. We can't wait for you to receive it and enjoy your new shed!
Very friendly and helpful! Beautiful product. The hardware supplied was difficult to work with and I ended up purchasing different screws, but otherwise a great experience!
Reply from SolidBuildWood.com2026-07-25
Thanks for leaving us a review, Stacey! We're delighted that you had a helpful experience with our team and are happy with your beautiful new shed. We're sorry for the frustration the original screws caused during assembly, but we really appreciate you bringing it to our attention so we can look into better options for future builds. Enjoy your fabulous backyard shed!
Much more detailed information and photos of the product and installation than every other company I reviewed
Reply from SolidBuildWood.com2026-07-25
Thank you for taking the time to share this, Cody! We put a lot of care into making sure our product specs and assembly photos are as thorough as possible so you know exactly what to expect. We're thrilled that it stood out to you - enjoy your new shed!
D
DJ · 1 review · Verified · Experienced 2026-03-09 ·
★★★★★
Great product and service!
Reply from SolidBuildWood.com2026-07-01
Thank you, DJ! We're glad we could help.
T
Tom · 1 review · Verified · Experienced 2026-03-16 ·
★★★★★
The bad/good
The bad
Instructions are horrible pieces were not labeled and a few were not cut to size so I had to adjust a lot
Also takes a long time to paint, would be nice if pre stained
The good
Looks great and fits together nicely
Doors and windows are great quality
Reply from SolidBuildWood.com2026-07-01
Thank you for taking the time to review us, Tom. We're sorry you ran into some frustration with the build, and are really glad everything came together nicely for you in the end.
All our boards are marked inconspicuously at the factory or identified by length and profile in the manual. If anything ever feels like it might not be fitting right on your next project, please reach out before making any adjustments - we're here to help and would love to make sure everything goes smoothly.
Thanks for choosing SolidBuild! We appreciate your business.
A
Anna · 2 reviews · Experienced 2026-06-11 ·
★★★★★
From initially ordering
From initially ordering, to using my completed shed, I couldn't be more satisfied. the customer service was excellent throughout the process, with prompt communication and support. the build itself was actually fun! the instructions in the manual were clear, and there are video supplements that they create and provide links to that really help things go smoothly. I love my shed!
Reply from SolidBuildWood.com2026-07-01
Thank you so much for the wonderful feedback, Anna! We love to hear that the build was fun and that the instructions and videos actually made a difference. Enjoy your shed!
The shed looks awesome. I do wish I had treated the tongue and groove joints and the exterior before I built it. Bermuda harsh environment and high humidity are taking a toll on it.
Reply from SolidBuildWood.com2026-06-09
Thank you so much for the review, Mark! We are thrilled to hear you appreciate your shed's look.
Bermuda’s intense humidity is definitely a tough environment, and getting a high-quality sealant into those tongue-and-groove joints is indeed important. Don't hesitate to reach out for any maintenance advice, we always happy to share any relevant tips and tricks!
LOVELY COTTAGE LIKE SHE SHED. MOST OF IT IS EASY TO ASSEMBLE. WE DID PLACE DOORS ON BACKWARDS BUT THEY WORK AND NO ONE HAS NOTICED.
Reply from SolidBuildWood.com2026-06-09
Thank you so much for the lovely review, Nancy! We love that you're enjoying your cottage-like she-shed.
Your secret is safe with us - if the door works and looks good, that just means you put a custom spin on it. We're so glad the assembly was mostly easy for you.
Unfortunately my purchase was more than one year ago, so I can't offer a normal review.. My experience was excellent. Igna and her support team were very responsive. Our shed is still a source of great pride!
Reply from SolidBuildWood.com2026-06-09
Even if it's been over a year, we absolutely love hearing this! Thank you so much for the wonderful review, John.
We’ll be sure to pass your kind words along to Igna and the support team. We are truly delighted to hear that your shed is still a source of great pride for you!
We love our shed. We purchased and assembled it during the COVID pandemic and are still enjoying our backyard getaway. Highly recommend this product.
Reply from SolidBuildWood.com2026-06-09
Thank you so much for the glowing review, Jennifer.
It is wonderful to hear that your "we-shed" is still serving as the perfect backyard getaway after all these years. There is nothing better than knowing a project built during the pandemic is still bringing you joy today.
Thanks so much for the high recommendation!
For the most part we have been happy with the usefulness of the shed, its size but as well, its unique appearance and design.
Our start with the purchase of this was very disappointing in that when we received it, the pallet was completely broken with many pieces scattered throughout the back of the delivery truck.
Having a construction background, I was at least able to put it back together.
The challenges we have faced with its aging have been primarily the warping of the wood. This led to mold where moisture was able to penetrate to the interior raw wood surfaces.
If I had to suggest improvements, I believe thicker panels would make for tighter connections between each of the boards. The other would be the wood itself with the possibility of using cedar for better weathering in our climate.
We purchased this product in June of 2019.
Reply from SolidBuildWood.com2026-06-09
Thank you for taking the time to review your shed after all these years, Jeff! We're so glad you love its unique design and size.
We are incredibly sorry about the messy delivery back in 2019. The logistics during the pandemic were a true challenge, but we're glad your construction background came in handy! Your notes on how the wood has aged are also extremely helpful. Because natural wood moves with the climate, we always recommend applying a high-quality sealant to protect it. We truly appreciate your feedback regarding thicker panels. We've actually upgraded a lot of our processes and offerings since your purchase!
Thanks for being a SolidBuild customer for the last 7 years.
Customer service was exemplary they were very helpful in the phone.
Also the kit was a lot of fun to build and I am very proud of my new shed. I intend on buying another one.
Great company.
Reply from SolidBuildWood.com2026-05-15
Thanks for the high praise, William! We’re so glad you had a blast building your kit. It’s wonderful to hear our team hit the mark over the phone, and we’re already looking forward to helping you with your second project.
Easy shipping, solid structure, and team was super helpful with any questions I had before assembly! I love my new workspace.
Reply from SolidBuildWood.com2026-05-15
Thank you for sharing your experience, Linnea! We’re thrilled that the shipping was smooth and that you're enjoying the solid structure of your new setup.
It’s great to know our team could help clear up your questions before you started building. Enjoy your new workspace - wishing you many productive hours in there!
Igna and Tomas were 100% available, organized and helpful through the entire process: from ordering to finishing touches I was totally supported. I wasn’t sure what size shed to order andI certainly didn’t know how to put one together…. how many windows? All of it- they walked me
through it AND their YouTube videos make the whole delivery and set up a no brainer. Everyone who sees my shed now wants one!!!
Reply from SolidBuildWood.com2026-05-15
Thanks for the glowing review! We’re so glad our expert team could guide you from the initial sizing questions all the way to those finishing touches.
It’s great to hear that our YouTube tutorials made the setup a "no-brainer" for you. Enjoy your new shed!