Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Written by the business, not verified by us.
Is Sopula legit?
Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Auto-generated from all reviews of this business. For reference only.
Need it by the 5th of august and it still hasn’t even shipped yet, seen bad reviews lets see if it actually comess!!
Reply from Sopula2026-07-31
Dear Shania Watson
Hi, thank you for sharing your feedback. We completely understand your concern about needing the item by August 5th. We’re sorry for the worry caused by the shipping delay.
Your order is being processed and we are working to get it shipped as soon as possible. We’ll keep an eye on the tracking updates and do our best to make sure it reaches you as quickly as possible.
We appreciate your patience and hope the item arrives on time and meets your expectations.
I ordered my shirt July 17th and it still says awaiting shipment I will need a refund if it stills says awaiting shipment by august2nd
I ordered my shirt July 17th and I also ordered more things from different websites everything else came but not my shirt from sopula I ordered because I really wanted the shirt but now I’m asking nicely for a refund if my order still says awaiting shipment by august 2nd!
Reply from Sopula2026-07-29
Hi,
We are truly sorry your shirt order placed July 17th is still awaiting shipment. We understand your frustration, especially since your other purchases have already arrived.
Your order has been prioritized by our warehouse. We are striving to ship your item by August 2nd.
We will contact you as soon as it is dispatched. Thank you for your patience.
Best regards,
Dear Sherry Marshall,
Thank you for your support! We're delighted you had a pleasant shopping experience. We are committed to creating a simpler and easier shopping website, and your positive feedback is our motivation!
We sincerely hope to have more opportunities to serve you. Wishing you a happy life!
Hello my name is Aryanna Childers , this is my first time ordering from Sopula and I know back to school is coming up but I ordered this shirt on July 6th and it’s Currently July 22nd and I need this shirt before August 3rd so that’s why I ordered the shirt so early thinking it would come but everyday I check to see if it says shipped but every time I check it says awaiting shipment so I’m guessing that means my order hasn’t even been touched I genuinely need this shirt before August 3rd and I’m trying to give grace but jeez it’s been 2 weeks! I’ve sent a email asking for an update and I got no response.. all I ask for is for my order to be here before August 3rd my order is FIX02334 Please just get my shirt to me
Reply from Sopula2026-07-23
Hi Aryanna Childers,
We are extremely sorry for the long delay on your order FIX02334 and sorry we missed your previous email.
A massive wave of back-to-school orders created a heavy backlog at our warehouse, leading to slow order processing. Your order has now been marked as high priority.
We are working urgently to get your shirt shipped as soon as possible and will make every effort to guarantee delivery before August 3rd. Tracking details will be shared instantly once dispatched.
Thank you for your patience.
GIVE ME A REFUND, JUST HORRIBLE.
Dear Sopula,
I ordered these clothes like 2 days ago. I was skeptical when it said 3-4 week shipment. And I regret ordering off of there. $102.19 down the drain. I want a REFUND IMMEDIATELY. Your crappy shipment times and quality that I’m hearing about won’t sit right with me. Even SHEIN does better than you guys. CANCEL my order and give me a REFUND IMMEDIATELY. I don’t want any complementary coupons or anything. I just want my money back. And of course , after I order I see all the bad reviews. If I don’t get my money back this WILL be taken up. I’m not joking. Here is my shipment ID: XSU12338.
Warm regards,
Faith.
Reply from Sopula2026-07-21
Dear danxllez,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Dear Allie,
Thank you for your support. We're glad you had a pleasant shopping experience!
We are committed to creating a simpler and easier shopping website. Your positive feedback is our motivation. If you have any other ideas or suggestions, please feel free to let us know. Our valuable customer opinions are what drive our progress.
Hey it’s me again I requested for an refund and never got responded back too order number #LTP40390 after I did a review they emailed me saying it’s still not shipped out it’s been over 2 weeks and technically I can still receive my refund I contacted support
Reply from Sopula2026-07-02
Dear Tianna,
Apologies for the inconvenience, and thank you for your patience. I have already followed up with our warehouse team to prioritize the shipment of your order. We are working hard to get it to you as soon as possible.
Your understanding is greatly appreciated, and we will keep you updated with any progress.
Thank you again for your patience!
Best regards
Dear Sebi,
Thank you for your wonderful review! We're happy to know you were satisfied with our communication and quick response. We appreciate your support and hope to serve you again soon!
i’m still waiting on my order because i don’t know when it will arrive and i need my package before july 1st they won’t respond to me and i wasted a lot of money
Reply from Sopula2026-06-29
Dear Jesusalberto Perez,
Hello, thank you for reaching out, and I’m really sorry to hear about the situation with your order.
Please allow me to look into this for you right away. Could you kindly share your order number or any relevant details so I can check the status and escalate this with the shipping team?
I’ll do my best to get a clear update for you as soon as possible and help find a solution.
Thank you for your patience, and again I sincerely apologize for the inconvenience caused.
i put in the wrong address and they helped me and sent me another package with the same hoodie i ordered they were so helpful
Reply from Sopula2026-06-10
Dear kali,
Thank you so much for your kind words! We’re glad we could help and that your hoodie reached you safely. Your support means a lot to us, and we’re always here to help whenever you need.
Dear David Lattimore,
Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our clothing. We will maintain and further improve our services to provide our customers with a pleasant shopping experience. If you have any other thoughts or suggestions, please feel free to let us know so we can help bring an even happier shopping experience to our customers!
Still going back-and-forth with this scam company. Beware.
They continue to reply BS here and nothing is being done. I want my money back. DO NOT PURCHASE FROM THE SO CALLED BUSINESS
Reply from Sopula2026-05-08
Dear Stacy M. Dailey,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
My order number is SVI30884. I ordered these clothes on the 11th of April for a trip on May 7th and haven't heard anything at all as to why they havent even shipped yet. I emailed support 3 times and even dmd the page on instagram and have heard nothing. My trip is mext week and I'm worried their not going to come in time next week. I wouldve been a little more patient had they at least communicated but its been complete radio silence on their end.
Reply from Sopula2026-04-27
Dear Michael Thompson,
Apologies for the inconvenience, and thank you for your patience. I have already followed up with our warehouse team to prioritize the shipment of your order. We are working hard to get it to you as soon as possible.
Your understanding is greatly appreciated, and we will keep you updated with any progress.
Thank you again for your patience!
Best regards
I ordered a Pink cross shirt and i am wondering how long will it take for you guys to ship it and is the quality a concern now that ive bought an item im seeing many negative reviews and im just hoping i get my product how long dose on shirt usually take to ship in the US? I also sent an email at heatonsawyer309@gmail .com if I could get a response I would appreciate it thank you have a great day 😊
Reply from Sopula2026-04-27
Dear Sawyer Heaton,
Hello, please don't worry, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If your order was still awaiting shipment，please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible.
Thank you very much for your understanding and patience.
Horrible. I never received my order and have been going back and forth with these people to either refund my money or send another shirt out. I believe this company is a fraud as a legit company would have made the customer whole with item purchased or refunded their money back. Beware!!
Reply from Sopula2026-04-21
Dear Stacy M. Dailey,
We sincerely apologize for the frustration and inconvenience you have experienced. This is certainly not the standard of service we aim to provide.
We take your concern very seriously and want to make things right. Could you please confirm your order number and the preferred resolution—either a replacement item or a full refund? Once we have this information, we will act promptly to ensure the matter is resolved to your satisfaction.
We appreciate your patience and the opportunity to correct this situation. Your experience is important to us, and we are committed to restoring your trust.
Kind regards
the clothes are good but i would like to track my packages
Reply from Sopula2026-04-13
Dear Aveion Ferguson,
Hello, please don't worry, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If your order was still awaiting shipment，please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible.
Thank you very much for your understanding and patience.
Dear Luis Garfias,
Thank you for your kind words! We are so happy to hear that you enjoyed our products. We strive to offer high-quality pieces at affordable prices, and we're thrilled that you found something you love. We look forward to seeing you again soon!
My shipping was fast and I got my item in less then a week. The product/material was great and made nicely. Any help I needed I got quick response and efficient help. They got a new customer … definitely will be ordering more !!!
Reply from Sopula2026-03-26
Dear Sherrill w.,
Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality of the product. It was our pleasure to assist you, and we’re delighted to have earned your trust as a new customer. We look forward to serving you again soon!
This company is a scam. DO NOT ORDER!
WARNING!!
They will not give a refund!
SCAMMER
SCAMMER
Do not order from this company
Reply from Sopula2026-03-24
Dear Rosanne,
We are very sorry to hear about your experience. We take all concerns seriously and would like to resolve this issue for you. Please contact our customer support team at [email protected] so we can review your order and assist you with a refund or any other solution as quickly as possible.
We appreciate your feedback and hope to make things right.
Thank you,
Dear AntoNeal Medlock,
We're delighted to hear you had a great experience with us!
We are committed to providing the best service to our customers, reflecting the high quality of our products.
If you have any questions, concerns, or comments, please feel free to contact us. We'd be happy to assist you.
Have a wonderful day
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