SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible.We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.
Written by the business, not verified by us.Sparetoolparts (sparetoolparts.co.uk) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 62% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. People frequently highlight the fantastic support provided by the team, noting that representatives are extremely polite, friendly, and very knowledgeable about various mechanical equipment and replacement components. Buyers really appreciate the quick and efficient assistance offered over the telephone when trying to source difficult and rare technical items. However, some reviewers were not happy with long waiting times and very extended delivery delays for their requested purchases. A few other people also felt that customer communication was poor regarding ongoing stock shortages, leading to frustrating experiences and completely incorrect shipments arriving.
Auto-generated from all reviews of this business. For reference only.Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower. Good delivery time. The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch cable needs to be replaced. I would definitely recommend seller.
Extremely helpful and knowledgeable on the parts I required, thank you!
The sales assistant was friendly and helpful. He displayed an excellent knowledge of products and was able to organise our order quickly and efficiently.
Sparetoolparts are an absolute gem of a find....if you dont mind repairing your own tools then James is gold he knows his stuff...they have parts for all tools and is a great help....highly recommend i will continue to use him in future repairs....many thanks
I was looking for a part for my leaf blower which I have had for a number of years, the chap I spoke to tried to find the part but it had been discontinued, but he was very helpful in advising me with a replacement for my old blower, which I have ordered.
Canceled my order, but they sendt it anyway. They wrote in a email after they sendt it; «Oh we did not se your email befor now» 😡
James was very helpful when advising me of where to find the corresponding numbers related to my hedge cutter which then made it an easy process to find the part I needed.
JAMES was very helpful, identified the part i needed straight away, he informed me as it's not a stock item it will take about 15 days.
James was brilliant in helping me to obtain the “lost parts” for my Ryobi Multitool. He explained expected Delivery times and costs which included Delivery. .. so all in all a successful experience. 👏🏻👏🏻
Have been waiting approximately 5 months for spare parts, and have paid in full for these parts. There has been barely any correspondence or communication during this period of time. We have requested a full refund weeks ago to no avail, with no refund in sight at this moment in time. We as a business will definitely not use this company in future.
Hi Gavin Sorry about this situation, please let me know your order number and I'll investigate this ASAP for you
James was very helpful and a pleasure to deal with
Do Not Order From This Company. I ordered a replacement throttle cable for a strimmer. Payment was taken and then the problems started. I am now 3 weeks post order and still no stock with this supplier. When queried you will receive an email stating "Brexit" is causing supply issues.... Yes really!! So save yourself any delays. And order from somewhere that actually holds their own stock. Certainly do not order from here if you need an item in a reasonable timescale
Hi Alfie We are sorry we don't have this cable instock ready for immediate dispatch. As soon as we discovered it was on backorder, we did email you advising on this, and because we didnt receive a cancellation email. We proceeded with the order. There are very few companies that are selling that cable, but if you decide to cancel, hopefully one of them will be able to help if they have stock, if not you may have to wait a similar lead tiime with them too :-( We are sorry and are trying our best to get this sorted for you ASAP
Still waiting for parts to be delivered from the 18th May!!! Been in touch but nothing doing! I would suggest not to use! Order No #1000124426 Yes phoned and emailed! No response!
Hi Matthew Thanks for taking the phone call today, as explained we continue to wait on these belts coming in as they weren't instock when ordered. I'm hoping to get an ETA soon and once I do I'll be back in touch. We have been let down and so we have let you down Thanks James
Scam site, do NOT use. Made the mistake of ordering a lawnmower part from this company. Took two months to send my order (and with multiple chaser emails sent). Then they sent completely the wrong part which is of no use to me, despite my sending a photo of the required part to them prior to ordering, and following the link they sent to order this part. This was a month ago. Requested a refund and now they are not responding to emails. I repeat, this is a scam site, do NOT use.
The part I needed had to be ordered from the manufacturer. It still turned up pretty quickly. Saved me a fortune. Will definitely use you guys again in the future. thank you.
Ordered a pert for a Ryobi pressure washer, they seemed to be the only suppliers of this part. Although it took longer than expected, James was very helpful, sending a parts list to clearly identify, and keeping regular contact (that it still hasn't arrived) by sending emails on Friday and Sunday nights. As a maintenance engineer myself I fully appreciate the problems sourcing parts.
James a very helpful guy assured me the part he had was the one I needed and the simplicity of sorting my issue much appreciated 5 stars
Hi JAMES many thanks for your assistance today in ordering the spare part for my Ryobi strimmer it’s nice to know that you have an empathy with your customers very much appreciated regards Tony 👍👍👍
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