speedaf.com (speedaf.com) has a 1.2 out of 5 rating on OK.one, based on 127 user reviews collected here. It is listed under Business Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 65 of them were added in the last 12 months. Last updated 2026-10-25.
Most reviewers were let down by their experience overall, describing the logistics company as entirely unprofessional. People frequently complained that deliveries were severely delayed, packages went completely missing, or tracking information remained stuck for many weeks. Consumers also repeatedly struggled to reach customer support, noting that phone calls went unanswered and messages were completely ignored by rude staff members. Though some customers had a genuinely great experience, finding the delivery fast and the local service surprisingly reliable. Reviewers additionally mentioned that their parcels arrived smoothly without any major issues, perfectly matching the regular timing of other standard shipping companies.
Auto-generated from all reviews of this business. For reference only.First time ordering on Temu and I would definitely not recommend speedaf, after numerous times of trying to contact them, via email, WhatsApp, even calls. I am still waiting for my parcel which was supposed to be here already.
In Islamabad office of speedaf couriers are pathetic very unprofessional people never listen your complain Hang up call mostly not delivered products and carry for personal use.
Speedaf, 摩洛哥肯尼特拉的经理对客户服务一无所知。 这次，我试图将错误送达我家的物品退回。打了好几次电话后，什么也没做。而且 speedaf 也不知道物品送到了哪里。 送货人员很棒。 从头到尾的管理都很糟糕。Zzzzz 不要告诉公众，来自 temu AliExpress 的送货大多数时候都会丢失。 祝你从中国订购好运。收到你的物品纯粹是运气好。 Speedaf، المدير في القنيطرة المغرب ليس لديه أدنى فكرة عن خدمة العملاء. هذه المرة، أحاول إعادة العناصر التي تم تسليمها عن طريق الخطأ إلى منزلي. بعد عدة مكالمات. لم يتم فعل أي شيء. وليس لدى Speedaf أي فكرة عن مكان تسليم العنصر. موظفو التوصيل رائعون. الإدارة من الألف إلى الياء سيئة للغاية. لا تخبر الجمهور أن عمليات التسليم القادمة من AliExpress تيمو تضيع في أغلب الأحيان. حظًا سعيدًا في الطلب من الصين. إنه مجرد حظ محض لتلقي العناصر الخاصة بك. Manager in Kenitra Morocco is clueless about customer service. This time, I am trying to return items been delivered by mistake to my home. After several calls . Nothing was done. And speedaf have no idea where the item was delivered. Delivery personnel are awesome. Management from A to Z suck big time . Zzzzz don’t inform the public that deliveries coming from temu AliExpress are lost in the majority of times. Good luck ordering from china. It is just pure luck to receive your items. Le gérant à Kenitra au Maroc n'a aucune idée du service client. Cette fois, j'essaie de retourner des articles livrés par erreur à mon domicile. Après plusieurs appels. Rien n'a été fait. Et Speedaf n'a aucune idée de l'endroit où l'article a été livré. Le personnel de livraison est génial. La gestion de A à Z est vraiment nulle. Zzzzz n'informe pas le public que les livraisons provenant de temu AliExpress sont perdues la plupart du temps. Bonne chance pour commander depuis la Chine. C'est juste une pure chance de recevoir vos articles.
My experience with Speedaf Courier was utterly unbelievable. I ordered some personal materials (NG020281426016) on the Temu Shopping App on January 21, 2025, which were supposed to be delivered by Speedaf. Despite numerous attempts to contact them via phone calls and WhatsApp messages, I received no response. However, on February 27, 2025, I was alarmed to discover that the tracking information falsely indicated that the package had been "delivered" when, in fact, I had not received it. I had to contact Temu to resend my package. Meanwhile, Speedaf never responded to my messages and emails. Their actions were extremely unprofessional and fraudulent.
The worst shipping company in Morocco! A truly disappointing experience, especially in Essaouira. Instead of delivering parcels to customers like major shipping companies such as DHL and FedEx, they expect you to go to their center and pick up your package yourself! This is completely unacceptable. Moreover, their customer service in Essaouira is a disaster —unprofessional, disrespectful, and lacking any sense of customer care. If you're looking for a reliable shipping service, I strongly advise against using this company, especially in Essaouira, as the experience will be frustrating on every level.
They didn't delivered my courier but still marked it as delivered on there website, I am calling them again and again but no one is picking up the call... Truly pathetic and shitty service
About 2 or 3 years ago, I purchased Something from Aliexpress, once it reached Morocco, The problems boomed, my goods stayed at the freight for approximately 5 days, then the delivery man contacted me about some extra fees for the storage, despite I have paid everything already, when I asked him about the Receipt he said that he doesn't know what "quittance" mean, Now in 2025 Temu is using SAF for delivery, I bought something in 01/28, Arrived at Site of my city 02/7 at 10am, the store is further from my location by walking for 30min, the delivery contacted me at 4:05pm and kept me waiting until 08pm, when I called him with rudeness he hung up the phone, the supports are unreachable, untrustworthy company, pathetic, and impolite staff, my journey with the Chinese e-commerce platforms is ended because of you, thank you for nothing
Speedaf is an untrustworthy company. Do not use this courier company. They failed to deliver my item purchase from Temu (Tracking number NG020247318517) claiming my phone was off which is a big LIE. No text message was sent to me on the arrival of my item. I Got to know that my item was sent back to an unknown shipper when I checked my mail on why I haven’t received my package. Their numbers are unavailable and you cannot reach them on WhatsApp and the regular numbers. I got a reply to my several messages on WhatsApp after a day. No apologies to me whatsoever and I have not gotten any response on where my package is and how to get it to me. This is highly unfair
Speedaf is turning into something else. The owner of this company should wake up. So many criminal attempts on people's items
Recent order stock arrived in SA before end November, handed to MDS / Collivery …. And nothing too date apparently handed to another to then go to a 4th courier company. Almost 3 weeks late and no one can actually tell me my location of my parcel or expected delivery date there of. Horrible service with no effective tracking of parcel or delivery date
They are not reliable at all. My order from SHEIN delayed, what I don’t understand is that my order has been on transit since 29th of Nov and already in SA.Their contact details are useless they are not available, they don’t respond to their emails either.
You’re so incompetent and unreliable You’ve indebted me with your nonchalant attitude towards your customer interest and integrity
Items sitting at Speedaf M for days . They don't answer the phone or reply to messages. Customer service is none existent
Temu parcel was on site at Speedaf M on 2 Dec. No delivery scheduled to date. Raised this with Temu and even their logistics department can't get Speedaf to reply or respond to them at all. My feeling is smaller parcels just "get lost," i.e. stolen as used to happen to SApost office parcels. This company will not succeed in SA .
Tracking status says I could not be contacted, which was a lie. Furthermore, you cannot call them because the phone numbers are all useless robots. I would never recommend this company to anyone. Stay Away!
Items never arrived after customs charges paid
I placed my order on the 2nd last week of October through Shein it still showing delayed since the 10th of November 2024 i have never had any issues with buffalo Speedaf is an absolute joke very incompetent and thieves all their lines no one is picking up no communication whatsoever am way beyond pissed am fuming as writing this still have not received my order even now
Speedaf and Meili Logistics are impersonated by fraudsters who have people who actually work for South African customs. They then intercept the package and then inform you that you need to pay customs. The payment is not a bank but apps that dont show you who the money is going to. Even after you pay you never see your package. The contact numbers are all untraceable and they use whatsapp and mobile numbers. Bunch of thieves! SARS need to catch them and lock them up.
I am beyond frustrated with the lack of communication and constant delays from Shein, Speedaf, and Meili logistics regarding my urgent order. I paid customs over a week ago, yet my parcel is still nowhere to be found, and none of these companies have provided any meaningful updates despite multiple follow-ups. This is completely unacceptable, especially since I need the order for a business conference in a different province in just two working days. Instead of addressing my concerns, all three companies have gone silent for days, leaving me in limbo without any clarity. I also tried all Speedaf contact numbers provided by Shein and on their direct website but they aren’t working and don’t exist !!! As someone who actively shares my experiences with my followers, I plan to highlight the glaring gaps in your service, the delays you impose, and the stress caused by your lack of communication. I trusted you to deliver on time, and you have let me down in the worst way possible. If you cannot handle logistics and customer service properly, you should reconsider the promises you make to customers. I demand immediate action to resolve this issue and receive my order urgently. Reference Information: Order details: GSHNEH076000NHG Contact information: *********** I hope this public complaint will finally get your attention.
The people working on delivery in my country Morocco is so bad they throw our packages as rubbish nd they not care about the claims
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