Sslguru (sslguru.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 6% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-09-03.
Scam of a company. They cold call you for expired SSL certificate which in our case was not even the case. They make it sound urgent, thankfully I did not give them our GoDaddy password so they couldn't actually provide any service they claimed I needed. I'm sure they would hold me hostage if they did.
Our IT person fixed the website promptly, but SSL Guru charged us without our permission and hides behind their 30 day refund policy. I was not expecting to be charged since they didn't do anything for me, so didn't even notice the charge until after the 30 days. They also sign you up for a "subscription" for x # of years which prevents credit card companies from disputing the charges. SSL Guru has their scam down to a fine art is seems.
Despite the company's attempt to bribe away 1 star reviews, there are enough 1 star reviews on here to clearly see this company has no ethics and preys off of small businesses and individuals with extremely unethical "business practices".
I'd like to express my appreciation for the extraordinary customer service I received from Ben at SSLGURU today. He was really patient with my slow ass and helped me get my site fixed after it went down. I'm glad to have your services at my disposal and will definitely be referring you guys to my business friends.
Had a great experience working with Samantha! I’ve had this problem before with SSL and she helped me get my website up! Couldn’t be more happy with my experience!
If I could give Sam Hamed 6 stars, I would! He went above and beyond to solve my tech issue involving my website's c-panel, which had been a source of frustration for months. My own web team gave up and told me I was on my own. Sam made phone calls and worked with me until he SOLVED the issue. I now have a weight lifted off my shoulders. If you are lucky enough to work with Sam, you are in excellent hands!
This company keeps contacting us even after multiple requests to stop- and they now call different staff saying our SSL certificate is about to expire and we need to renew our subscription. We have never done business with this company and it is clearly a scam to try and switch our SSL certificate from our current service provider. I would never trust a company that uses bad business practice such as this to acquire new customers.
Thank you, Michael, for being great at customer service. I run a furniture business and needed some help with getting my site to run more smoothly with security and such. Michael was quite fast and very professional with helping to fix my site. Locking in a good deal at a bargain price is really going to save me A LOT of money throughout the year. I highly recommend you guys and your services, and I’ll make sure to refer my friends.
Michael Hill called to remind me about the SSL Certificate expiration. He was very helpful, kind and listened to my frustration regarding the interaction (or lack thereof with Top Producer). He did what he said and then followed-up -- rare these days! He is a professional!
It's a great experience, working with tech support. Special thanks to Max Reiske for very fast service, great attitude and ability to quickly get to the point of the technical and billing issue. He fixed the issue really fast and handled the communication with billing team for me too.
Great staff, super friendly and easy to work with, very knowledgeable, consistently delivering above and beyond expectations because that's the type of people that work here. All around great experience and would highly recommend.
These guys are awesome, they go above and beyond, and really have a way of explaining SSL certification in laymen's terms. I am not a super technical person but of course my small business has to have a website and therefore an SSL cert. I really appreciate how simple Max and Eddie at SSLGuru made everything, instillation of our cert was easy, and at the end of it I felt like I understood SSL certification much better, and most importantly I knew what to expect at renewal. Fair price and exceptional customer support!
I need to thank the good people at SSLGURU for hooking me up with some awesome service here. I’m glad I got a good deal too, times are tough right now with this ridiculous inflation so any money I can save goes a long way. Ben really helped me lock in a great price for some premium service. I highly recommend, 10/10, to anyone even thinking to link SSLGURU as a part of their business. I’m impressed!
SSLGURU preys on customers by contacting them shortly before an SSL expires making the situation sound quite dire (and instilling fear). I purchased an SSL from them which I ended up not needing and which they said they would gladly refund. The refund process however is so slow and full of hoops to jump through (including printing out a form and mailing it in which has the wrong address on it) that I expect few customers get their refunds. I called in many times throughout the process and spoke to a customer service team that sounds very friendly and helpful who assured me everything was in order until the 30 day window of the refund expired at which point everyone became unhelpful. I will never do business with them again and hope this review saves you from an unpleasant experience with a company that has unethical practices.
Very happy with their customer service, my website had gone down over night and Chris was very helpful and was able to get it back up before my office opened.
Couldn’t have asked for a better experience working with Ssl Guru.. I thought my website was broken and didn’t understand why it had a privacy error on it. But the guys at ssl Guru got in contact with me and had it fixed in less than an hour
I couldn’t wait to thank you for the quick and efficient service! I had to call in when my website decided to go down for some unrequested vacation time. You guys got my website back to work asap so I could get back to my billion dollar dream. A buddy of mine referred me to you guys and said you’re cheaper than some competitors that will go unnamed for now 😏😒 Speak to James, I believe is his name 😬, if you need anything. Dude was very knowledgeable, patient, and professional.
They helped me this morning after my certificate had expired and my website was down! Really appreciate them calling me and helping through the process, highly recommend sslguru.
Service was speedy and the professionalism was on point.
James helped me fix my website so I could get it up and running after some technical issues.
I’m so blown away by the customer service SSLGURU provided me and my business.
I definitely saved a lot of money by utilizing your services. Thanks so much!
I used them over the weekend when my ssl certificate expired and I wasn't able to get in contact with my current hosting company. Exceptional service because they were able to quickly solve my problem.
Excellent service with our SSL issue! From start to finish, Max, James, and team worked quickly to ensure our site was back to normal. They were super friendly, responsive, and handled the case beautifully with our website team. Thank you for your awesome help today!
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