Lynda went above and beyond for me
Lynda went above and beyond for me! She fixed my glasses for me twice when my puppy got a hold of them. I felt like she was a part of my family. If you want your glasses done in love; ask for her. Kate Stevenson
About Stanton Optical
Data updated- Website
- stantonoptical.com
- Category
- Health & Medical
- Location
- United States · Delray Beach
- Status
- Unclaimed
- Last 12 months
- 293 reviews
- Replies to negative
- 77% (30/39)
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Is Stanton Optical legit?
Stanton Optical (stantonoptical.com) has a 4.4 out of 5 rating on OK.one, based on 293 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
What people say
Friendly staff and make you feel…
Friendly staff and make you feel welcome. Eye exam feels complete. Very satisfied
Great crew at this store
Quick and easy. Took care of me with great customer service
Very professional and cool people will…
Very professional and cool people will probably be going there for as long as I'm in Spokane
Friendly and great service.
Great service
Great service, everyone was polite and professional.
Floaters
The ladies working there were great. The problem is I felt a puff of air on my eyes during the examination. After I got home I noticed three floaters in my left eye I never had before.
Great job
Great job , thanks
The staff was very friendly
The staff was very friendly. The wait was acceptable being that I walked in. The time limit to getting 2 pair of glasses from start to finish was great. And there is a price range for everyone.
Great same day service
Exceptional customer service
Great experience I would recommend…
Great experience I would recommend anyone to come here. Lots of great options for glasses! Everyone was really kind and helped me looked for the perfect frames.
Thank you
Everything, from the customer service, the time, and the product
I appreciated the service I received
I appreciated the service I received, from the eye exam to picking my glasses up when they were done:) The service was friendly and professional. I didn’t feel rushed to make a decision on the spot. Thank you for my new look!
Easy Eye Exam!
Over two weeks for the Glass
Over two weeks for the Glass They promise to me 2 or 3 business days and never adjusted the glass Lost the costume
Great people
Fast and friendly great customer service
Reply from Stanton Optical2026-08-09
Hello April, We’re thrilled you received fast, friendly service and had a great customer experience. We truly appreciate your support!
I absolutely love visiting that…
I absolutely love visiting that location. They were so nice to me. I was able to get my glasses now. I can see he told me about the great deals you guys had. I don’t remember his name, but he wore glasses cute glasses and he had braids so nice so sweet. He was kind of busy and one of his coworkers were out out to lunch which he deserved because they worked really hard in there and he was keeping the store going and he was still able to take care of me with great customer service. I’m bringing my son there in a week. I already set my appointment so he could get his glasses we went to other places and the customer service at other places compared to there is trash. That place is so great. You need to give those guys a raise or just buy them some pizza or something. They are great.
Reply from Stanton Optical2026-08-09
Hello Latosha, We absolutely love hearing how well you were treated, especially during such a busy time. We’re thrilled our team member could keep things running smoothly, explain the great deals, and still give you the personal attention you deserved. We’ll definitely pass your wonderful compliments along to the team—and we agree, they deserve some pizza! We’re also so happy you’ve already scheduled your son’s appointment. Thank you for choosing us and for trusting our team with your family’s eye care. We can’t wait to welcome you both back!
UNACCEPTABLE SERVICE
I called Stanton Optical today specifically to make an eye appointment at the Albermarle Road location. I was given an appointment for approximately 30 minutes later, so I immediately got in my car and rushed over, driving about 30 minutes to get there on time. When I arrived, I was told they do not take appointments after 4:00 p.m. on Saturdays and that the call center should never have scheduled me. That was Stanton Optical's mistake, not mine. I had called, confirmed an appointment, rearranged my Saturday, and made a 30-minute drive based entirely on the appointment THEIR company gave me. Yet after I arrived, they simply refused to see me rather than making any effort to honor the appointment or fix their own error. So I wasted roughly an hour of my Saturday driving there and back for an appointment Stanton Optical scheduled and then refused to honor. If your call center is authorized to schedule appointments for your stores, customers should be able to rely on those appointments. And when your company makes a scheduling mistake that causes a customer to drive across town, the appropriate response is to find a way to accommodate the customer — not shrug it off as "the call center's mistake" and send them home. Extremely poor customer service and a complete waste of my time. I will not be returning.
Reply from Stanton Optical2026-08-09
Hello Catherine, we’re very sorry for the scheduling error and completely understand your disappointment after traveling for a confirmed appointment. This isn’t the level of service or professionalism we aim to provide. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback—we truly appreciate it.