Stanton Optical (stantonoptical.com) has a 4.4 out of 5 rating on OK.one, based on 293 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 77% of negative reviews. Last updated 2026-08-10.
Star was very attentive and very helpful and polite.
Hello Laverne, We’re thrilled to hear that Star was attentive, helpful, and polite throughout your visit. We’ll be sure to share your wonderful feedback with her!
Everyone was very nice and helpful when I went to get my glasses. 🤓
Hello Charles, We’re thrilled to hear everyone was so nice and helpful during your visit. We hope you’re loving your new glasses! We truly appreciate your support!
Remote eye exam was very convenient and customer service was excellent. Glasses turned out very nice and were ready days before the expected delivery date.
Hello Melvin, We’re thrilled to hear the remote eye exam was convenient and that our team provided excellent customer service. We’re also glad you love your glasses and that they were ready even earlier than expected! We truly appreciate your support!
First time in 20 years getting my eyes checked wasn’t a bad experience was actually kind of different in unique enjoyed it and staff was pretty kind and generous
Hello Brandon, We’re especially glad to hear that after 20 years, your eye exam turned out to be a positive, unique, and enjoyable experience. We’re also happy our kind and welcoming staff helped make you feel comfortable. We truly appreciate you choosing us!
I had the great pleasure of meeting Bruce the manager. The very first time I had gone into Stanton I wasn’t able to get any glasses because I needed to go to an optometrist to have my eyes checked further. Well, after two cataract surgeries, I went back to Stanton to buy my glasses & sunglasses. I once again was extremely pleased that I was able to work with Bruce once again. He is very professional, extremely knowledgeable and went out of his way to make sure I was comfortable with my choices. I just picked up my glasses a day ago and I was so happy to see Bruce yet again. I was overly excited about my glasses and I’m in love with them! In conclusion, I can honestly say that from the moment I first walked in the door until the day I picked up my glasses, I have never been treated better by an associate/Manager from any type of business. Bruce was outstanding and phenomenal and I just can’t say enough good things about him. Thank You
Hello Sandra, We’re truly honored to hear about your journey with us and how wonderful it was to reconnect with Bruce after your first visit. It means so much to know that Bruce’s professionalism, knowledge, and genuine care helped you feel confident and comfortable with your choices. We’ll absolutely make sure he sees your incredible feedback—he’ll be thrilled to know how much you love your new glasses and sunglasses! Thank you for trusting Stanton Optical and for giving us the opportunity to be part of your experience. We’re so grateful for your kind words and hope you continue to love your new eyewear!
Staff was awesome soon as I walked in for eye appointment got to choose my glasses with the 79 dollar bundle they were quick professional employees at Staton Optical in McAllen are awesome friendly. I got my glasses way before two weeks. I can see better got awesome frames love Staton Optical in McAllen. This was my second time going...I'd go all over again.Thank you!
Hello, We’re thrilled to hear that the McAllen team made your visit quick, professional, and friendly from the moment you walked in. We’re especially glad you loved your frames, received your glasses ahead of schedule, and are seeing better! Thank you for coming back for your second visit and for choosing Stanton Optical again. We truly appreciate your continued support and kind words!
Your give great job to the community especially me my mom does not have much money with you guys I find favor from God
Hello Cynthia, We’re truly grateful to know that our team was able to help you and your mom access the care and eyewear you needed. It means so much to us to be a source of support in our community. Wishing you and your mom all the very best!
My daughter lost her glasses in the ocean. The staff were patient with her, we politely and friendly and just amazingly helpful. We had two pairs of glasses within a few hours.
Hello Yisroel, We’re so glad our team was patient, kind, and amazingly helpful with your daughter after she lost her glasses. We’re especially happy we could get two pairs ready for her within just a few hours! We truly appreciate you choosing us!
Staff was patient and kind, my new glasses are amazing, couldn't ask for better.
Hello Zaira, We’re thrilled to hear our staff was patient and kind, and that you’re loving your new glasses. We truly appreciate your kind words and are so glad we could provide an experience you couldn’t ask for better!
The associate was very knowledgeable and helpful and saw that I got what I wanted at the best possible price.
Hello Karen, We’re thrilled to hear our associate was knowledgeable and helpful, and made sure you found exactly what you wanted at the best possible price. We truly appreciate your support and are so glad you had a great experience!
Hello Joseph, We’re glad you found Stanton Optical to be a good place to get your glasses. We truly appreciate your support and hope you’re loving your new eyewear!
I've had a 10-year relationship with my local optometrist who I like a lot. Their limited eyeglass frame selection has always made picking out now glasses a challenge I now found that they no longer took my insurance,and even with their best no-insurance discounts, the prices were higher than I intended to spend, so I decided to look elsewhere. Immediately when I went into Stanton Optical I was pleased with both the broad selection and the attractive pricing of their frames. When I sat down with the specialist I had a half dozen frames that I picked out that I liked. When I asked for some guidance on which ones worked best with size and shape of my head, she offered her opinion which made hard decisions easier. That was really valuable. She didn't tell me which one to buy but she provided rationale that was logical. It ended up that the choices 'we' made were good choices as they fit well and I've gotten tons of compliments. I should note that it was not the most expensive of the frames I had pre-selected that I ended up buying. Well, the pricing of the lenses was refreshing too. The transparency of costs, with everything in writing on the mat on the counter in front of me made the decision-making very easy, and the specialists ability to walk me through the process very quickly made the decision-making very simple. In the past, my choice of which I wear to leave with was usually based on which one did I not dislike the most versus which ones I like the best. I ended up leaving with two sets of glasses, that I really liked without compromise, for only 20% more than I would have paid for one set of glasses at my more local optometrist
Hello William, We’re thrilled you loved our frame selection, transparent pricing, and the personalized guidance from our team. Most of all, we’re glad you left with two pairs you truly love!
Same day exam and prescription.
Hello Mizzael, We’re so glad we could provide you with a same-day eye exam and prescription, making the process quick and convenient. We truly appreciate you choosing Stanton Optical!
This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at communicating my eye health. I only wish the young lady that checked me in had a more pleasant way. She seemed disconnected and distant. Overall I will say the othe 2 interaction changed my frustrations to leaving 😊 happy
Hello April, We’re so glad our sales manager and doctor took the time to listen to your concerns, provide exactly what you wanted, and clearly communicate about your eye health. Most importantly, we’re happy they were able to turn your frustrations into a happy experience! We also appreciate your feedback about the check-in experience. We’ll share that with our team, as every interaction should feel welcoming and attentive. Thank you for giving us another opportunity to make things right!
Was able to walk in and get an exam in minutes. Had exam and glasses picked out in 30 minutes and they were ready sooner than promised.
Hello John, We’re thrilled we could get you in quickly, complete your exam and help you pick out your glasses in just 30 minutes. Even better, your glasses were ready ahead of schedule! We truly appreciate you choosing Stanton Optical!
The eye doctor ZOOMED in, that’s wild! Got my whole prescription wrong. Had to go back in & trade out my new boxes & get a recheck, call back a week later & they STILLLLL haven’t put in the new prescription, they also didn’t do it the day I called back (they did it the next day when I called back AGAIN because they never called me back. Plus their pricing is insane! Don’t let them charge you the $350, it’s not right!!! I got my bill down to $120 after complaining they aren’t using my eye insurance. Trash!!
Hello, we apologize for the concerns you experienced with your prescription not working as expected, the delays in updating it, and the lack of communication throughout the process. Please know that all prescriptions are reviewed and signed by licensed doctors. We’ve escalated this situation for further review so we can address your concerns. Thank you for your feedback.
The staff were friendly and helpful.. The exam wait time was short.
Hello Charles, We’re glad our friendly and helpful staff made your visit easy and that you had a short wait for your exam. We truly appreciate your support!
Hello Catherine, We’re thrilled to hear Elizabeth provided such a professional experience. We’ll be sure to share your wonderful feedback with her!
Customer service in reference to wait, I arrive 5 minutes before my appointment time and still wasn’t waited on 30 minutes later.
Hello Lester, we’re very sorry for the delay and understand how frustrating it must have been to arrive early for your scheduled appointment and still have to wait 30 minutes. This isn’t the level of service or professionalism we aim to provide. We’re escalating this internally to make sure it’s thoroughly reviewed. Thank you so much for your feedback—it really helps us improve.
Usually the service is great, but this time when I went in to pick up my glasses, the lady helping me seemed rushed. She didn't sit with me to make sure my glasses fit right, and when I was asking her to make tighter, she didn't feel like doing it. She kept saying she didn't want it to be too tight, but they were falling off my face. So I left knowing that they weren't fitting right, but I felt like I was a burden to her.
Hello, we apologize that your glasses weren’t adjusted to your satisfaction and that you felt rushed during your visit. This isn’t the level of service and professionalism we aim to provide. We’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. We really appreciate you bringing this to our attention.
293 reviews matching