Stewart Golf USA (stewartgolfusa.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Sports and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
K
Kevin · 1 review · Verified · Experienced 2025-10-22 ·
★★★★★
Electrical System issues quickly fixed…
My cart had a few issues with the electrical system not working properly. The Stewart team immediately responded and took action to ensure I was back on the grass ASAP. I’m really appreciative of their efforts to keep me happy as a client;)
Reply from Stewart Golf USA2025-11-05
Thank you for your review! We’re so glad our team was able to get everything sorted quickly and have you back out on the course. We really appreciate your kind words and are happy to hear you’re enjoying your caddie again!
J
Jeff Spada · 1 review · Verified · Experienced 2025-10-16 ·
★★★★★
Exceptional Technical Service from top Stewart team members
Exceptional. For some reason my cart was bought thru a reseller and didn't register in the Stewart system correctly so when my remote got fried from a surge in power a little work had to be done to find the correct cart frequency which was done and got me back up and running. A huge thank you to Rick Carlson in Stewart's tech (and I believe their COO) which tells you how they view their customers when a problem arises, they get the right people (regardless of title) involved to solve the problem. Thank you Rick and the USA Stewart Team for getting my cart back up and running. I also am still loving my Stewart Q Follow as much as the day I bought it. Like having a caddy following me around!!
Reply from Stewart Golf USA2025-11-04
Thank you so much for sharing your experience! We’re thrilled to hear the team, and especially Rick, were able to get everything sorted and have you back out enjoying your Q Follow. We really appreciate your kind words and will be sure to pass them along to the team! We're always happy to help our customers.
P
Pedro Nel Quijano · 3 reviews · Verified · Experienced 2025-10-20 ·
★★★★★
King and promt response
Reply from Stewart Golf USA2025-11-04
Thank you for leaving a review, we're happy to hear you received a prompt from our team.
C
Carl C · 1 review · Verified · Experienced 2025-10-12 ·
★★★★★
Client care issues.
This is an update to my earlier review, where I was not particularly happy with Stewart Golf’s client care, they have subsequently reached out to me and have resolved the issue to my satisfaction to their credit. The cart itself is great and the bag I bought also is very good. It was unfortunate that I had a few issues getting issues resolved but now they have, I’m very happy with my purchase overall
Reply from Stewart Golf USA2025-11-04
Thank you for leaving a review. We’re really sorry to hear about your earlier experience, that’s not the level of service we aim to provide. Our Customer Care team has now been in touch and resolved everything, including placing your new battery and charger order, refunding the 10% discount, and sending a return label for your old items. We appreciate your patience and are glad everything is now sorted.
Love the VertX! Easy to operate, stable on hilly terrain and folds out easily.
Reply from Stewart Golf USA2025-10-30
Thank you so much for leaving a review! We're delighted to hear you're loving your new VERTX Remote and that it's performing well on hilly terrain.
G
Gary · 2 reviews · Verified · Experienced 2025-10-17 ·
★★★★★
Quality Product! Excellent customer service!
I love my cart and Stewart has one of the best customer service departments out there! Quality product with an excellent customer service departments is a combination of for success!
Reply from Stewart Golf USA2025-10-31
Thank you so much for your kind review! We’re thrilled to hear you love your cart and that our team could deliver the level of service we strive for.
Thank you so much for leaving a review, we're delighted to hear your loving your refurbished trolley!
H
Howard Martin · 1 review · Experienced 2025-10-23 ·
★★★★★
Dream come true!
It's been 6 months since my purchase of my Q Follow and I'm loving it! That's not to say there were some growing pains. Mostly it involved when to use follow mode and when to guide the cart by the hand. In one case, I was having the cart flow me across a walking bridge and wasn't paying attention. The cart clipped the guide rail and sent it tumbling into the ditch. Won't do that anymore! Its also taken some time to get used to sending the cart off to the next tee box whenever I'm on the green putting. Again, this is my bad for not paying attention. I've run it into curbs, tree stumps and riding carts...
Let me be clear, all of this is on me. The Q Follow works as advertised and more. I now finish my round and am more refreshed not having to push a hand cart. I've learned a lot of little tricks on the best way to use my Q Follow and can't imagine walking a course without it.
Some things I'd like to see: Seat attachment, more storage under the handle (like a bag to hold a coat, gloves and other items I shed after temperature warms up), the wheelie bar seems too short, breaking when going downhill to maintain a constant speed (it now speeds up and is out of control), the compartment that holds the scorecard and pencil is too small and should be able to hold more items. This is my wish list...
If you like to walk a course, get this cart!
Reply from Stewart Golf USA2025-10-31
Thank you so much for sharing such a detailed review! It’s great to hear you’re loving your Q Follow and that it’s become such an essential part of your rounds. We really appreciate your thoughtful feedback and suggestions, we’re always looking for ways to improve and will be sure to pass on your comments to our development team.
S
Stephen C W · 1 review · Verified · Experienced 2025-10-17 ·
★★★★★
Amazing Warranty Service
One side of my handlebar broke just before warranty expiration. The same day someone ran into my cart with a golf cart bending an axle and damaging the other wheel. Stewart sent a shipping label and notified me when the cart arrived and within a few days notified me the repairs were made and the cart was on it's way back. Stewart gets 5 stars for excellent communication, super speedy service and going above and beyond to fix my issues with no stress to me.
Reply from Stewart Golf USA2025-10-31
Thank you so much for leaving a review and for sharing your experience! We’re glad our team could get everything sorted quickly and keep you updated throughout the process. We’ll be sure to share your kind words with our service team.
The Q-Follow has been a great investment for my golf game. The option to do remote or follow is a new feature and makes the overall round more enjoyable.
Reply from Stewart Golf USA2025-10-30
Thank you for your review! We're thrilled to hear your Q Follow has been a great addition to your game. The combination of Follow and Remote really does make every round that bit more enjoyable.
The website experience was the only low point but the people side made up for it
Reply from Stewart Golf USA2025-10-28
Thank you for your review. We’re continuously working on improving the online experience, so your comments are very helpful regrading our website, and much appreciated.
T
Tim Johnson · 1 review · Verified · Experienced 2025-10-06 ·
★★★★★
I sent in a simple question a week ago
I sent in a simple question a week ago. I still haven't received an answer.
Reply from Stewart Golf USA2025-10-24
Thank you for taking the time to leave a review. I’ve checked our system and can see that you sent two emails on October 18th, both of which were replied to the same day by Stewie, our virtual assistant. It looks like we haven’t received a response since, so please check your inbox (and junk folder) for our replies.
Stewart golf USA customer service is top notch. They are very responsive regarding my concerns and facilitating my request.
Reply from Stewart Golf USA2025-10-24
Thank you so much for leaving a review! We’re delighted to hear you’ve had such a positive experience with our USA Customer Care team, we’ll be sure to pass your feedback along to them.
