StockX (stockx.com) has a 3.8 out of 5 rating on OK.one, based on 257 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 15% of negative reviews. Last updated 2026-08-10.
Hey there, Monica. We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again. We consider our customers as the most important part of our company; that is why we focus on completing your order as quickly as possible. Thank you for sharing your experience with us; it helps us improve day by day! Warm regards, StockX.
No errors they made my shoes come in one day early too I'm satisfied for everything
Many thanks ! Very good services!
As always shoes purchased through you came and are perfect!
Hey there, Debbie. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help. Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com. Thank you! StockX.
Received my sneakers before the expected delivery date 👌🏻
The speed of the transaction was amazing. The ability to track the arrival was a nice feature.
Hey there, Phil. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help. Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com. Thank you! StockX.
Not good I tried buying shoes that did not get to me before I left for my trip.. it said a date and Paid for shipping that did not get here in time I needed them I am very upset and not satisfied with my order
I have never had any issues before order from you, but this time I did. We moved so I was very careful to make sure I changed my address appropriately in the mailing address section and confirmed it was correct. When I added my billing address, which is still at my old house, it somehow switched the mailing back to my old address. I received a notification that my package had been delivered and when I checked outside it wasnt here. When I investigated, I realized it had delivered to my billing address (the old address). I drove to my old house to retrieve my package but apparently FEDEX took it back and now no one knows where it is. I have reached out to FEDEX and still haven't heard anything. I paid alot if money fir nothing. So I have not received my product because your website messed up and changed my address. Definitely wont be ordering again, not worth all this hassle.Very Unhappy.
Hello there, Renee. We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience. We are constantly working to improve our process so that your experience goes as smoothly as possible. Rest assured, we will continue to work diligently so that no issues are identified in the near future. If you need additional assistance or have further questions, know you can reach out by creating a case at https://stockx.com/help/contact. We will always be here for you! Warm regards, StockX.
My son’s sneakers fit snug. We wanted to return the size 11.5 and buy size 12. We were not able to return the item which is disappointing. At that price point, any customer should be able to exchange an item.
Hello there, Martha. Thank you for sharing your feedback with us. It is highly appreciated! We understand how you feel this way since the item you've received does not meet your expectations. We get your point, and we will be glad to give you further insight. Due to the anonymous nature of our live market, the possibility to offer refunds, exchanges, swaps of any kind, or returns is out of our hands, including if the size you received did not meet your expectations. This is because we do not maintain an inventory of items, as our platform facilitates direct transactions between sellers and buyers. However, on the other hand, the good news is that you can always resell it with us with no fees if you no longer want the item. We always prioritize our customers here at StockX, and ensuring you have a great experience is definitely of the utmost importance to us. You can get more info here: https://bit.ly/3Wh8g1Y We hope this information answers all your questions. Please let us know if you require further assistance. Best wishes, StockX
Super fast! Great experience. Amazing product.
Hey there, Hearher. We appreciate your review. It’s great to know your experience was awesome and that the item received met your expectations; we can’t wait to see you around using our marketplace again! We consider our customers the most important part of our company, so we focus on high-quality items, completing orders as soon as possible. Thank you for sharing your experience with us; it helps us improve day after day! Warm regards, StockX.
We love getting the shoes my family loves at great prices
Shoes came in perfect condition and the delivery time was very fast
Easy to order,Quick and easy transaction.
If only the return policy were as easy and transparent as the buy and subscribe buttons. They show their 14 day return policy but fail to tell you the refund is for store credit only.
Customer service is useless. Second order in a row where the shoes have not come dead stock brand new they have be damaged or stained. Awful experience. There won’t be a third time and I wouldn’t recommend stockx to anybody
These were definitely not legit. They are an 11.5 which were way to big for my son. My brother is a true 12 and even he had plenty of room.
Took damnear a month to get my bag but it did infact come by the time I needed it too and it’s real (Sprayground) very nice work
257 reviews matching