Stone Tile Depot (stonetiledepot.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Getting a sample that is not too small is great.
Hello Marie, Thank you for your sample order. Looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot
The tiles from Stone Tile Depot arrived promptly and in great condition. It was convenient to have the tiles delivered to home.
Hello Joy, Thank you for your business... Looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot
Matt was amazing on getting our shipment to us. Great experience. Will definitely use them again. Probably pretty soon
Hello Jaime, It has been our pleasure to serve you and we hope to see you again soon. Best Regards, JJ Stone Tile Depot
Hello Betty, Thank you for your business and hope to work with you soon. Best Regards, JJ Stone Tile Depot
They have great customer service and very easy to deal with.
Dear Customer, We appreciate your business. Thank you for your support. Best Regards, JJ Stone Tile Depot
I never received my order and have contacted several times about it.
Hello Michael, I am very sorry to hear that you did not receive your samples. I tracked your order and did not get any solid information back. However, We ll ship you a replacement and refund the charges for your order. Best Regards, JJ Stone Tile Depot
Kathy and the team did an amazing job helping to rush an order for me. We were five tiles short for a shower, they got it to me with in days. Highly recommend.
Hello Christopher, Thank you for your business. Looking forward to working with you soon. Best regards, JJ Stone Tile Depot
Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which made a huge difference in the whole process. The Fairfax showroom is stunning as well! Positive experience all around.
Hello Elaine, Thank you for your business, looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the sample I ordered ahead of time. Shipping was quick and everyone at the pick up location was very helpful. Great customer service!
Hello Jennifer, We truly appreciate your business. It is our pleasure to work with you. Best Regards, JJ Stone Tile Depot
easy to use site, very nice and responsive customer support
Hello Donald, Thank you for your purchase. We hope to see you again soon. Best Regards, JJ Stone Tile Depot
Samples came quickly and Matt reached out to help walk us through the options. He took great care of us and helped us pick a beautiful tile!
Hello Happy Customer, It has been our pleasure to serve you. Thank you for your purchase. Best Regards, JJ Stone Tile Depot
My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John to expedite it to get shipped out extra quickly. I am so grateful. I would highly recommend this company. Incredible customer service. Thank you. Sue (Interior Designer)
Hello Sue, Thank you for your support, We truly appreciate your business and looking forward to serving you again. Best Regards, JJ Stone Tile Depot
Quick and easy responses and ordering. very professional to work with. Great tile!
Hello Lisa, Thank you for doing business with us. We look forward to working with you again. Best Regards, JJ Stone Tile Depot
Found these "marble" porcelain tiles online. We were replacing a small amount of old wood baseboard after a remodel. Great choice!
Hello Ellen, Thanks for choosing us, We appreciate the opportunity to serve you. Best Regards, JJ Stone Tile Depot
Hello Sanjeev, I am sorry to hear that you weren`t pleased with the delivery of your otder and we will contact the freight company to investigate why there has been a mishap on your delvery. However,, we will offer you $150.00 refund to compansate for your disappointment. This refund will appear on your Credit Card in few days. Please accept our apology. Best Regards, JJ Stone Tile depot
Matt was very responsive and helpful throughout the tile selection process. He ensured the samples arrived timely and pulled together a quote quickly. Super helpful!
Hello Nate, It has been our pleasure to serve you, and we hope we see you again soon. Best Regards, JJ Syone Tile Depot
The Customer Service via the phone to place my small order was amazing especially since I had a smaller order that was still handled with great care. I really appreciated the updates for the shipment as well!
Hello Kelly, Thak you for your business, looking for ward to working with you in the near future. Best Regards, JJ Stone Tile Depot
Matt was really helpful in finding us a less expensive shipping option for our tile. The tile arrived quickly and safely. We appreciate all his help.
Hello Tara, Thank you for your comments. Appreciate your business. Best Regards, JJ Stone Tile Depot
I was pleasantly surprised to find their sample was a whole tile. I typed in wrong zip code on form and a person responded quickly to get the correct one. Professional, quick, and quality.
Hello Suzanna, It has been our pleasure to serve you, and we hope we see you again soon. Best Regards, JJ Stone Tile Depot
Hello Dan, Thank you for your business and we are looking forward to working with you in the near future. Best regards, JJ Stone Tile Depot
65 reviews matching