Matt was very helpful.
Reply from Stone Tile Depot2026-03-30
Hello Debby, I will pass your comments to Matt. Thank you very much for your business. Best Regards, JJ Stone Tile Depot
About Stone Tile Depot
Data updated- Website
- stonetiledepot.com
- Category
- Construction & Manufacturing
- Location
- United States · Chantilly
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (7/7)
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Is Stone Tile Depot legit?
Stone Tile Depot (stonetiledepot.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Marble bathroom and checkers…
Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.
Reply from Stone Tile Depot2026-03-30
Hello Alina, Thank you for your business. It is our pleasure to work with you, Best Regards, JJ Stone Tile Depot
Beautiful tile and Competitive Prices
Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.
Reply from Stone Tile Depot2026-03-20
Hello Jason, Thank you for your comments. We appreciate your business and looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot
my mistake on the tile size, honest business
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund. I recommend checking them out for your needs
Reply from Stone Tile Depot2026-03-20
Hello Dan, We are glad that all worked out for you. We appreciate your business and looking forward to working with you. Best Regards, JJ Stone Tile Depot
Resolution for missing shipment
I recently had an issue with a missing shipment, and I was fortunate to be assisted by John M. He was quick to respond and handled the situation with professionalism. He kept me informed with any questions I had, provided clear next steps, and followed through to ensure the issue was resolved promptly. His helpful and proactive approach made a frustrating situation much easier to deal with. Great customer service—thank you!
Reply from Stone Tile Depot2025-11-20
Hello Elaine, Thank you for your business and looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot