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Construction & Manufacturing

Stone Tile Depot

65 reviews

4.665 reviews
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About Stone Tile Depot

Data updated
Website
stonetiledepot.com
Category
Construction & Manufacturing
Location
United States · Chantilly
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (7/7)
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Is Stone Tile Depot legit?

Stone Tile Depot (stonetiledepot.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Judy Morris · 2 reviews · Verified · Experienced 2026-04-03 ·

Beautiful tile!

I only ordered one sample to put over a gap in the blinds in my bedroom and it worked pretty well. The tile is beautiful and simple in design, which is what I wanted. I was grateful that I could order just the sample and did not have to have a larger project in the works, which would necessitate a large order. The ordering and delivery process was seamless.

Reply from Stone Tile Depot2026-05-08

Dear Judy, Thank you for your support. We truly appreciate your business and look forward to serving you again. Best Regards, JJ Stone Tile Depot

P
P McK · 6 reviews · Verified · Experienced 2026-04-03 ·

Really excellent service

Really excellent service, great selection and prices, and fast delivery

Reply from Stone Tile Depot2026-05-01

Hello Patricia, Thank you for doing business with us. We look forward to working with you again. Best Regards, JJ Stone Tile Depot

E
Ellen Dumm · 5 reviews · Verified · Experienced 2026-03-31 ·

Great Quality, Great Price

Have not yet installed the tile, but they look great and arrived intact and on time! Love that they are 24 inches - it will make quick work of the installation. We are replacing some wood baseboards in the bathroom. Great price, great quality

Reply from Stone Tile Depot2026-05-01

Hello Ellen, Thank you for your support. We truly appreciate your business. Best Regards, JJ Stone Tile Depot

H
Hollie McDaniel · 2 reviews · Verified · Experienced 2026-03-25 ·

The representative made sure I got the…

The representative made sure I got the tile when needed. The tile was great quality and the installer loved it.

Reply from Stone Tile Depot2026-04-28

Hello hollie, Thank you for choosing us. We appreciate your business. Best Regards, JJ Stone Tile depot

D
Don Campbell · 1 review · Experienced 2026-04-23 ·

You had what I need and delivered it…

You had what I need and delivered it fast. Thank you

Reply from Stone Tile Depot2026-04-24

Hello Don, It has been our pleasure to serve you, and we hope we see you again soon. Besrt Regards, JJ Stone Tile Depot

F
Fred · 1 review · Verified · Experienced 2026-03-25 ·

Tile availability and reasonable prices…

Tile availability and reasonable prices are best qualities. Satisfying purchase.

Reply from Stone Tile Depot2026-04-24

Helo Fred, Thank you for your purchase. We look forward to working with you again. Best Regards, JJ Stone Tile Depot

D
Dreamhouse Dreamhouse · 1 review · Experienced 2026-04-19 ·

Could not be more impressed and appreciative

John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more business with them in the future.

Reply from Stone Tile Depot2026-04-24

Dear Customer, Thank you for your comments. We appreciate your business.. Best Regards, JJ Stone Tile Depot

L
Linda Murray · 4 reviews · Verified · Experienced 2026-03-16 ·

l ordered a sample

l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales. Mine was mail order.

Reply from Stone Tile Depot2026-04-17

Hello Linda Thank you for your business. Let us know when you are ready to purchase. Best Regards, JJ Stone Tile Depot

M
Marilyn McMackin · 2 reviews · Verified · Experienced 2026-03-18 ·

got all information immediately

Reply from Stone Tile Depot2026-04-17

Hello Marilyn, Thank you for choosing us. Looking forward to hearing from you soon. Best Regards, JJ Stone Tile Depot

G
Ginger Jones · 1 review · Verified · Experienced 2026-03-17 ·

So nice & helpful

So nice & helpful! Tile came super fast, too!

Reply from Stone Tile Depot2026-04-14

Hello Ginger, Thank you for your business. Looking forward to working with you soon. Best Regards, JJ Stone Tile Depot

N
NM · 2 reviews · Experienced 2026-04-05 ·

Website is well organized

Website is well organized, easy to use, fast shipping.

Reply from Stone Tile Depot2026-04-14

Dear Customer, We appreciate your business. Thank you. Best Regards, JJ Stone Tile Deepot

K
KJ · 2 reviews · Verified · Experienced 2026-03-10 ·

Delivery concern - resolved

Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.

Reply from Stone Tile Depot2026-04-10

Hell Kori, I am very sorry to hear that you had a difficulty moving your order closer to your house. We really do not have a control of truckers delivery decisions. They always avoid backing up to a drive way not to damage anything alone the way. But no worries, We will refund you $150.00 for your troubles. Please accept our apology. Best Regards, JJ Stone Tile depot

P
P McK · 6 reviews · Experienced 2026-03-27 ·

Stone Tile Depot provides excellent…

Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity and delivery time. Much better service than my architect’s recommended stone yard. Would use Stone Tile Yard again.

Reply from Stone Tile Depot2026-04-10

Dear Customer, Than you for your feed back. We really appreciated. Looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot

G
Gwendolyn Smith · 1 review · Verified · Experienced 2026-03-12 ·

Anna in Customer Service

Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was patient, professional and understanding as I explained my timeline for delivery since I was working with a contractor. She assured me that the tile I chose was in stock and would be there for me when I was ready to place the order. She is an asset to your Stone Tile Depot customer-facing team!

Reply from Stone Tile Depot2026-04-10

Hello Gwendolyn, Thank you for your business and we truly appreciate it.. Keep us in mind for your next project. Best Regards, JJ Stone Tile Depot

D
Deanna Williams · 2 reviews · Experienced 2026-04-07 ·

Matt was super helpful and very…

Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.

Reply from Stone Tile Depot2026-04-10

Hell Deanna, Thank yu for your comments, we really appreciate it. Looking forward seeing you in your next project. Best Regards, JJ Stone Tile Depot

S
Steven Trock · 1 review · Experienced 2026-04-02 ·

Great customer support

Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.

Reply from Stone Tile Depot2026-04-10

Hi Steven, It has been our pleasure to serve you, and we hope we see you again soon. Best Regards, JJ Stone Tile Depot

A
Amy Graham · 1 review · Verified · Experienced 2026-03-05 ·

Great service and follow up

Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.

Reply from Stone Tile Depot2026-04-06

Hello Amy, Thank you for choosing us. We appreciate your business. Best Regards, JJ Stone Tile Depot

J
Jennifer Gordon · 2 reviews · Verified · Experienced 2025-10-16 ·

The tiles were beautiful and ordering…

The tiles were beautiful and ordering was easy. I am very pleased.

Reply from Stone Tile Depot2026-04-06

Hello Jennifer, Thank you for your business... Looking forward to working with you in the near future. Best Regards, JJ STone Tile Depot

S
Sandra · 3 reviews · Verified · Experienced 2026-02-26 ·

quick ship great product

great product

Reply from Stone Tile Depot2026-03-30

Hi Sandra, We appreciate your business, looking forward to working with you in the near future. Best Regards, JJ Stone Tile Depot

K
Kathleen Burg-Westberg · 1 review · Verified · Experienced 2026-02-26 ·

Excellent communication

Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.

Reply from Stone Tile Depot2026-03-30

Hello Kathleen, We are glad that you are pleased with your order. Thank you. Best Regards JJ Stone Tile Depot