had an Issue...
yes two of the shirts I ordered, had a small failure.... the sleeve came apart. BUT as soon as I made you aware of it BAZZINGA you corrected it. Thank you.
About SullivanUniforms.com
Data updated- Website
- sullivanuniforms.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 89% (8/9)
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About this business
Sullivan Uniform started in the San Francisco Bay Area of California, and has grown over the years to be a national distributor of quality work apparel. Shipping from five different warehouse strategically places across the United States to provide fast delivery to our customers. Our call center is based in San Bruno, California, and is the base of our operation. We are known as: "America's Small Business Outfitter." Our business has always been based on two important fundamentals: The first is simply quality work clothing, which is why we sell only brands such as Carhartt, Dickies, and Red Kap, and the second is again simply exceptional customer service where you can actually speak to a live person within minutes and should problems arise, they are handled on the spot.
Is SullivanUniforms.com legit?
SullivanUniforms.com (sullivanuniforms.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-11.
What people say
The best work shirts I ever ordered
The best work shirts I ever ordered. The embroidery is top notch. Thank you!
Easy to work with
Easy to work with, good people and product
Recommended
Great service and product.
Best service and products
Made order; items shipped immediately. Customer service was great. Items received were exactly as described. Also had large size I needed. Will definitely use service again.
DISCOUNT
I am a regular customer an d two days ago I placed one order and on the web site said 20% off on all red kap products use code memorial. I check out and never ask me for the code So I call to the company asking why the discount doesn't apply and I was told because I don't qualified cause I am wholesale customer. Customers like me keep the company growing and you tell me you offering a discount to clients barely shop from you The most idiot answer I heard
Reply from SullivanUniforms.com2018-05-23
Hello Leticia Roa, Please accept our apologies. Thank you for bring this matter to our attention. The coupon code is entered in the basket, in the box that is below the subtotal and above the green checkout button. I will let our programmers know to perhaps make it more visible. The other issue of you being a wholesale is a unique situation. The 20% off coupon was for retail purchases, normally wholesale is about 30% off the normal selling price. So, 99% of the time wholesale would be cheaper. However the two items you choose are already heavily discount to compete with other companies. Using the 20% off coupon (our biggest sale of the year) would have made the shirts 0.50 cents cheaper and the pants 0.10 cents cheaper. Basically it would have been a $5 savings to you. We are going to refund $25 back to your credit card for the inconvenience and trouble you had with that purchase. Again, please accept our apologies for the bad experience. Thank you, Kevin
Been ordering these shirts for years…
Been ordering these shirts for years now and always true quality with great shipping and !!! Overall love the product!!!!
I really liked the things I received
I really liked the things I received. Everything was delivered in a timely fashion. I have no complaints.
Easy to order and fast service and I…
Easy to order and fast service and I thank you
Excellent Experience and Price
These uniforms are top notch and professional! They arrived on time and look awesome! I will be getting all of our uniforms from sullivanuniforms.com
This time to place my order I called…
This time to place my order I called instead of ordering online. Excellent customer service, she explained why one item would take longer to arrive and gave me a different discount than the one offered for online orders. Very impressed with service.
Fast service even with embroidery of…
Fast service even with embroidery of name. Good quality and price. Will shop here in the future.
Pants where very well price was good…
Pants where very well price was good fast ship.
The products are wonderful at a great…
The products are wonderful at a great price and the delivery went perfect!
Good quality
Good quality, long lasting shirts. I am a return customer and will continue to be.
Customer service has always been very…
Customer service has always been very helpful to me.
Sullivan Uniforms is the supplier I go…
Sullivan Uniforms is the supplier I go to for quality merchandise, fair prices and excellent service! I would recommend you try them out!!
The items I purchased are top-quality…
The items I purchased are top-quality and the shipping and service were fast and exceptional.
The best place to buy uniforms.
The best place to buy uniforms. Have been vying them for 10 years from Sullivan
No friction because we've had no…
No friction because we've had no contact. The pants were too short, by an inch. I measured with a tape and compared with another pair of Redkaps. I ordered 31L and got 30L. The tag said unhemmed so I'm assuming these were hemmed on site. I'm not going to send them back because I've already paid postage once. They'll sit in my closet for awhile and then will probably end up in the dumpster. I just wish that the person/s doing the cutting/sewing had taken the time to do the job right.
Reply from SullivanUniforms.com2018-05-03
Hello Mr. Lapham, Please accept our apologies. You are correct that the pants were hemmed to order in our warehouse, and apparently they were hemmed incorrectly. We can either replace them for you at no charge, or refund your entire purchase. A customer service team member will contact you to see which you would prefer. Again, please accept our apologies. Thank you, Kevin
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