Supliful is a on-demand order fulfillment service that fulfills and ships food and sports supplement products for online businesses. Our platform lets nutrition experts, fitness coaches and small entrepreneurs create their own supplement brand without upfront investments in stock and warehousing. You can experiment with different store concepts and product portfolios without any risk.
Written by the business, not verified by us.Supliful (supliful.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 93 of them were added in the last 12 months. Last updated 2026-09-03.
Hi Skin Homie, Thank you for your review! Making it easy for creators to build and grow their brands is one of our main goals, so it's great to know we're delivering on that. Thanks for your support, and we look forward to being part of your journey!
Love Supliful! They have an awesome support team. Can’t wait for the custom formulas, that will be a game changer
Hi Adrian, Thank you so much for the love and support! We look forward to continuing to support you on your brand journey!
So far the customer service and platform have been great. There are only a few key ingredient supplements that I really wish they offered. Hopefully they will add them in the near future.
Hi Joy, Thank you for your feedback and support! We truly appreciate your suggestions regarding additional supplement ingredients. Expanding our catalog is something we’re continuously working on, and feedback like yours helps us understand what creators want to see next!
We’ve received good support from Supliful’s customer service system overall. The platform is easy to use and the communication when issues arise is helpful and responsive. However, we’ve experienced delays in order processing and shipping on multiple occasions, which has affected timelines. There have also been a few instances where packages were reported as lost, which creates uncertainty in the fulfillment process. Overall, the service is solid and the support team does their best to resolve issues, but improving consistency in processing and delivery times would make the experience much more reliable.
Hi Darwin, Thank you for your honest feedback. We’re happy to hear that you’ve had a positive experience with our support team and platform overall. At the same time, we completely understand your concerns regarding processing delays and shipping issues. We know how important reliable fulfillment is, and we’re actively working with our partners to improve consistency and reduce disruptions moving forward. We truly appreciate your patience, support, and honest feedback!
“Very satisfied with the service and communication. Orders are processed professionally, and the support team is responsive and helpful. The products look great and the overall experience has been smooth so far. Looking forward to continuing working together. Highly recommended!”
Hi Shelton, Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a smooth experience with us! It’s especially great to know that you’re happy with the products as well. Your trust and recommendation truly mean a lot to us, and we’re excited to continue working together and supporting your journey ahead!
Their support team is consistently responsive, knowledgeable, and genuinely helpful whenever questions come up. It’s clear they care about the success of the businesses they work with, and that level of support has made a real difference for us. I’d confidently recommend them to anyone looking to build or grow a wellness brand.
Hi Grateful Earth team, Thank you so much for this thoughtful review! We’re truly grateful for your kind words and incredibly happy to hear that our support team has made a meaningful difference for your business. Supporting and helping our creators succeed is at the heart of what we do, so hearing that our responsiveness, knowledge, and commitment have had a positive impact means a lot to us. Thank you for your trust and recommendation - we’re excited to continue being part of your journey and growth!
I have to write this review to highlight my current situation with Supliful. I have dozens of orders which are unprocessed and don't even have a tracking number attached while they were accepted by them as long as 9 business days ago. Yes. 9 business days to not even process an order. I had a call on Monday with my account manager where I was discussing this, along with some other issues. They confirmed they have enough stock and were very forthcoming that all pending orders were to ship that day. They haven't. (that was 3 business days ago) Again on Wednesday (2 business days later), I got a written confirmation all will ship that day. And again, that was just a false promise. It is now Thursday afternoon (3 business days later), I was promised all was to be shipped but I continue to receive empty promises and just be passed around between team members while my account manager is not even responding to my messages. This team is very uncoordinated and all they seem to be doing is pointing the finger at someone else, saying an empty promise, then not responding. Any fulfillment partner I worked with prior (whether be in the US or in China) would get orders out within 48 hours at MOST. Supliful is just ridiculous. ps. A multitude of these reviews seem to be fake or just by users who simply created an account and didn't actually experience what it is like working with them and processing orders through them.
Hi Chris, We understand your frustration regarding the delayed orders, and we fully acknowledge that some of your orders have taken longer than expected to process due to the current influx of orders at the fulfillment facility. That said, we do want to clarify a few important points. Your orders are actively being worked on, and they are being processed and shipped out progressively. To provide you with more direct support during this period, we also assigned you a dedicated Account Manager specifically to help manage communication and assist with your concerns. Our team has been making every effort to prioritize and move your orders forward as quickly as possible. However, repeatedly spamming our support channels with hundreds of identical messages every few seconds makes it significantly harder for the team to assist efficiently and maintain productive communication. We completely understand the pressure that fulfillment delays can create for your business, but we also ask that communication remains respectful and constructive toward the support staff who are actively trying to help resolve the situation. We remain committed to getting your orders fulfilled and supporting your business through this temporary backlog.
I’ve had a wonderful experience with Supliful, any issues arise they are quick to respond. The product itself is nice and great packaging.
Hi Janine, Thank you so much for your kind words! It’s been a pleasure working with you as well! We’re really happy to hear that you’ve had a great experience with our customer service, products, and packaging. Your support means a lot to us, and we look forward to continuing to support your business growth!
Great support and easy to work with. Provided anything I needed in a timely manner.
Hi Joseph, Thank you for your feedback! We’re happy to hear that our support team was able to provide everything you needed quickly and make the process easy to work through. We truly appreciate your support and look forward to continuing to help you grow!
Here at Supliful you'll find the best service, and there's a very solid staff available to answer all your questions and ready to help you move forward.
Hi Nerla, Thank you for such a thoughtful review! We’re really glad to hear that you’ve had a great experience with our service and that our team has been helpful and responsive. Supporting you and helping you move forward is exactly what we aim for - so this means a lot to us!
Good for initial product testing. Once validated, transition to a private supplier for improved margins.
Hi Andrei, Thank you for your honest feedback - we really appreciate it! That’s absolutely true in some cases, especially if you have the resources to invest in bulk inventory, manage storage, and operate your own fulfillment process with a dedicated team. Our service is designed for those who may not want (or be able) to take on those upfront costs and operational complexities. With Supliful, the product price includes not only high-quality supplements, but also warehousing, labeling, and a team handling your order fulfillment. This allows you to focus on growing your brand without dealing with the additional steps and expenses of working directly with a supplier. Wishing you continued success on your journey- and we’re always here if you need anything.
This is my first time doing a supplement brand so I am learning as I go. Supliful made it easy for me to design my label, upload it and order samples. After receiving my sample I redid it and can't wait to get my first order. Anytime I had questions I emailed them and they were fast to answer and help. So far it has been a great experience.
Hi Patty, Thank you so much for sharing your experience! We’re really glad to hear that Supliful made it easy for you to get started -especially with designing your label, ordering samples, and refining your product along the way. That learning journey is a big step, and it’s great to hear everything has been smooth so far. We’re excited for you to receive your first orders pwishing you lots of success with your brand!
Would recommend Supliful to everyone. Great customer service and product quality. Thanks!
Hi Rohan, Thank you so much for your recommendation! We’re really glad to hear you’re happy with both our customer service and product quality! We truly appreciate your support and are always here if you need anything!
Great product range at good prices. The user interface is easy to use and adding product to my store has been straightforward. Support is very responsive. Orders have been shipped quickly. So far so good, very happy.
Hi Andrew, Thank you so much for your detailed feedback! We’re really glad to hear that you’re enjoying the product quality, pricing, and ease of use of the platform. It’s great to know that adding products to your store has been smooth and that our support team has been responsive. Fast shipping and a seamless experience are exactly what we aim for - so we’re happy to hear everything is going well so far! We truly appreciate your support!
What a seamless and easy to use platform, the team over at supliful offer full support on a wide range of products and provide a clean and easy delivery. 5 stars from me
Hi Jack, Thank you so much for the amazing review! We truly appreciate the 5 stars -it means a lot to us! We’re happy to hear that you find the platform seamless and easy to use, and that our team’s support and product range met your expectations. Providing a smooth experience from start to delivery is exactly what we aim for! Let us know if there is anything we can help you with!
The supliful support team has been great to work with. Very helpful with providing resources and answering questions in a timely manner. highly recommend tough market but anything is possible .
Hi Jim, Thank you so much for your thoughtful review! You’re absolutely right - it can be a tough market, but with the right support and persistence, anything is possible ! We truly appreciate your recommendation and are always here if you need anything!
Supliful is great, the whole team is super nice and easy to work with and the products are also great.
Hi Julian, Thank you so much for your kind words! We’re really glad to hear that you enjoy working with our team and that you’re happy with the products - that means a lot to us! Let us know if you need any help or have any questions!
I started out with Supliful and the entire process has been amazing. From label creation to working with support, they are #1. I look forward to seeing more products added to their already awesome catalog!
HI Adam, Thank you so much for your kind words! Hearing that you consider us #1 truly means a lot to us! We’re constantly working on expanding our product catalog, so stay tuned - there’s definitely more exciting things coming your way! If you ever need anything, we’re always here to help!
Great company and products for distribution of nutrition and supplements. I also appreciate their customer service too!
Hi Michael, Thank you for your kind words! We’re glad to hear you’re happy with both our products and the distribution experience. It’s especially great to know our customer service team has made a positive impact- that’s something we truly care about. We appreciate your support!
The Supliful Team has been a very supportive and informative aspect of my brand launch. Their representatives have always been professional, courteous and timely in their communications. The resources they make available to launch and compete in the nutritional supplements market are remarkable. I highly recommend their product, services and expertise!
Hi Michael, Thank you so much for your kind words and recommendation! Providing timely, professional, and helpful guidance is exactly what we strive for, so it’s great to know that it’s making a difference for you. We’re excited to continue supporting your growth and can’t wait to see your brand thrive!
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