For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Sports

Swimply

Claimed

200 reviews

4.4200 reviews
Write a review

About Swimply

Data updated
Website
swimply.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
119 reviews
Replies to negative
0% (0/27)
Do you own Swimply? Claim this profile for free and start replying to reviews.

About this business

Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply.Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.

Written by the business, not verified by us.

Is Swimply legit?

Swimply (swimply.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 119 of them were added in the last 12 months. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the clean facilities, beautiful private locations, and exceptionally helpful hosts who make every family gathering truly special. Consumers love how simple and straightforward the booking process is, allowing everyone to secure wonderful outdoor spots effortlessly. Guests often mention the relaxing atmosphere, wonderful amenities, and convenient parking available at these amazing properties. Some people were dissatisfied with occasional maintenance issues, noting specific instances where pools appeared cloudy or surfaces became slippery. A few reviewers also mentioned unexpected reservation cancellations or frustrating communication hurdles when trying to access their booked locations.

Auto-generated from all reviews of this business. For reference only.

What people say

Amazing host they made everything so…

Amazing host they made everything so smooth and easy, very friendly and professional. The backyard and pool were amazing. Everything was clean and they had everything we needed for a backyard pool party! I will most definitely book again and I have already referred someone for this location and the swimly app!

its the owners and swimplys word…

its the owners and swimplys word against yours. if the owner flakes and doesnt respond after you have paid. Swimply will let the owner decide on the refund. so if the owner is dishonest. you’re asked out. they told my bank I received my service which I didnt and the only proof they had was the receipt that paid. they mor me received a response from the owner, yet they ruled I received the service. I also sent a video of me walking to the door and the owners not answering.

Customer service is non-existent

Customer service is non-existent. Bunch of hidden fees from the website. They lie and say refunds are 100% within a certain time period, but those refunds are in site credit. Then even though you've literally already paid them money for the credits, they won't let you use any credits on their site if you're also using a promotional code. Which makes no f**ing sense because I already paid you the money for the credits. When I reached out to support on this I never got a response. Completely ignored. Update: Got a response, it was 100% AI. Good ol' chat gpt. Scam garbage.

“Left Stranded on My Birthday — No Response, No Refund, No Support”

This was hands down the worst experience I’ve ever had using an app like Swimply—and unfortunately, it happened on my birthday. I booked a reservation through Swimply with a host named Annecke, paid $124 upfront, and arrived on time for my booking from 6 PM to 8 PM. I drove a long distance expecting to enjoy a peaceful birthday celebration. Instead, I was completely ghosted. No one was there when I arrived. I rang the doorbell, messaged the host through the app, sent her a text, and even called her—multiple times. Nothing. She has a security system that notifies her when someone is at the door, so I know she saw me. Still, she chose to ignore me. Even worse, I reached out to Swimply customer support through the app and received absolutely no response. Not even an acknowledgment. I was left standing outside a stranger’s home on my birthday with no explanation, no support, and no access to the space I paid for. This experience completely ruined my day. I’m not only out of $124, but I was also emotionally drained and disappointed on what should’ve been a special day. Swimply should be doing a much better job vetting their hosts and providing actual support when things go wrong. This situation is unacceptable, and I am demanding a full refund and compensation for the inconvenience. If this is not resolved, I will be pursuing legal action. Use Swimply at your own risk—because if something goes wrong, you’re apparently on your own.

A Perfect Day by the Pool!

I rented this private pool and had the most amazing experience! The space was clean, peaceful, and exactly as described—if not better. The water was crystal clear and the temperature was just right. The host was friendly, professional, and made sure everything was ready before we arrived. Whether you’re looking to relax, celebrate, or just enjoy a day in the sun, this is the perfect spot. I’ll definitely be booking again soon. Highly recommend!

Great app that is like AirBnB for Swimming pools!

I have used Simply app a few times and found the process to be reliable and trustworthy. Greatly enjoy being able to rent a pool and have found the pics and descriptions to be accurate. For anyone interested in renting a pool or backyard, try it out. It works very well.

People also looked at