outstanding
had a very minor problem with my cooler, no questions asked sent me a new one and sent the old one back. its how it should be. product is solid, and getting closer everyday to becoming the perfect rafting cooler.
About Canyon Coolers
Data updated- Website
- canyoncoolers.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (8/8)
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About this business
Born in the mountains, raised on the Colorado River, and surrounded by desert. We take our adventure seriously and build our products accordingly. We make some of the world's best premium ice chests, drinkware and soft coolers. Canyon Coolers will continue to innovate and improve the all the hunting coolers, rafting coolers and camping coolers we make. Notice our straight wall design, saving you space and packing better. Our family friendly cam latches are easier to open and close. Our super thick seal and thick walled insulation means you have the ice retention your family members wish they had. Your adventure matters ! We ship 95% of our orders within 1 business day. We offer free parts for as long as we make the cooler. We will support our customers as long as they have their Canyon Ice chest. Are our cooler like Yeti ? No, we are better by most accounts. We are a small business with big ideas, outdoor recreationalists with a zeal for adventure and we will never stop creating products you can rely on. We are Canyon Coolers and we have the best warranty in the industry.
Written by the business, not verified by us.Is Canyon Coolers legit?
Canyon Coolers (canyoncoolers.com) has a 4.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People frequently share that placing an online order is fast, straightforward, and completely smooth from start to finish. Customers genuinely appreciate the impressive build quality, sturdy handles, and exceptional ice retention that keep items cold for several days during trips. Many buyers also praise the highly responsive customer support team and rapid shipping times that make all product purchases completely effortless. Some reviewers were not happy with occasional fulfillment errors, unexpected shipping damage, or noticeable cosmetic flaws found right upon delivery. A few people also noted concerns regarding delivery tracking delays or a lack of communication after completing their initial purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Canyon cooler in Badlands
We won our Canyon cooler at the NW Bronco Round-up in Florence Oregon. The size (35 qt), color (Juniper Green), stack ability, weight, handles, and strap down features are impressive! We swapped out the cooler we were using, to try the Canyon on our journey home. Three days later there was still ice in our new Canyon cooler! Very impressive! This cooler is a must have and would make an excellent gift. Thank you Canyon coolers and NW Bronco Round-up!
Reply from Canyon Coolers2026-08-27
Suzy, Want to hear something funny ? The Arizona Bronco Round Up is also in Florence. Florence Arizona anyway. We sponsor that one annually. I'm so glad you love the cooler. I built out my own long travel Wildtrak Bronco in the driveway and take it to KOH and Baja every year. Love it. Stay cool and keep your wheels right side down, Jason Costello Founder Canyon Coolers
This is my second Cannon
This is my second Cannon, my 60 keeps ice for days like it a lot
Coolers and warranty second to none
I am so impressed by both my product and the warranty service. I got the prospector 103 for my raft, even with the kids opening and closing the lid all day in 95° weather it keeps ice and food cold for days. Then I goofed up and forgot to latch the lid while it was in the trailer, the wind caught the lid and impressively did not tear it off, but the cooler suffered only a small crack to the lid, cooler still worked fine. I submitted a warranty and the company sent a brand new cooler with prepaid return shipping for the one I broke. They really do have the best warranty in the industry or anywhere for that matter! If you want the best products for your adventures go with Canyon Coolers, you will spend a little more upfront but they will last a lifetime and the company actually stands by what they make. Buy with confidence.
Reply from Canyon Coolers2026-08-27
Dusty, Thanks for sharing the love. Im glad we got your cooler back in action. We have the best clients on earth and we are happy to be of service. Stay Cool, Jason Costello Founder Canyon Coolers
CANYON COOLERS WHAT WARRANTY!!!!!!!!!
CANYON COOLERS WHAT WARRANTY!!!!!!!!! Got a 35v2 an 55v2 both are the marble color. They are good looking coolers,like the look an latches. Bought them about the same time... Problem is they dont hold ice worth a crap...To look at them they look like brandnew coolers, i only used them maybe 4 or 5 times. Gasket,latches an drain plug are all good. Now I live in the eastern part of the US... Hot & humid weather, not hot an dry like in Arizona. Now just this July 4 i tried the 55 out again....prechilled it with 2gal.jugs of ice for Probably 4 to 5 hrs before putting water 12 pack of beer an a 20lb. Bag of ice....the temp was in low to mid 90's with very high humidity. That 20lb.bag of ice did not last 5hrs. an my 35 is the same way....What the F so im madd .Got 500$ worth of plastic an foam...Called Canyon coolers, emailed them...LIFETIME GARRENTY..... Explained what happened an asked if it could be the foam for some reason because its both coolers....bad batch or something like that...They said I need to go to cooler school an since my coolers are a over a year old even though there like brand new, I sent them pictures of them. They were not going to WARRANTY them... this company bunch of Scammers... What good is a cooler like these 2 that when its hot out you can't keep stuff cold. Sure they might do the job when it 70° out but when you pay this kinda money for a what I thought was a good product an maybe they are, maybe its just my 2 coolers but I'll never know.. Never buy a Canyon product again
Reply from Canyon Coolers2026-07-11
David, Sorry about your experience.I understand you indicated an inadequate amount of ice was used and you kept the lid open of all things. Please fill both coolers to the top with ice, close the lid, and report back to us after several days. If the coolers have a good seal they will work just fine. I will personally review your claim again. Please look at our Ice Academy content for some tips. Id advise you to stop abusing the staff. You can talk to me personally, after your next test. Sincerely, J. Costello Founder Canyon Coolers
New purchase
New purchase, but i've already put it through the paces of 5-7 day of ice. Already exceeding my expectation as this will be on the boat Cooler for weekend fun. 5 star earned.
Absolutely Amazing
So happy with my purchase of my Canyon 55 v2 cooler. Bought it at Mountain Man Outfitters in Williams,AZ.
World Class Customer Service
I ordered the 85 Pro cooler and it was delivered to my home with a defect. Sent pictures to customer support where I was given the option to fix, or have a new one sent to me…I was even offered a partial refund and received a call from John in support. Hard to beat that level of customer service and will gladly reference anyone to Canyon
Just purchased an Outfitter 55qt V2 in…
Just purchased an Outfitter 55qt V2 in Azure Blue from The Hike Shack in Prescott! it's fantastic Ideal size for my family of 4s drinks for a 5 day trip to Lake Mead where the temperatures are currently 90+! this maintained a 16lbs bag of ice for 4 days! and that includes kids going in and out daily! this is my second canyon cooler and I would highly recommend them to anyone looking to make the leap to a quality cooler that works!!
Reply from Canyon Coolers2026-06-05
Hike Shack is the best. Amanda is the real deal. Thanks so much for the awesome review. Stay Cool, Jason Costello CEO Canyon Coolers
Fabulous cooler & accessories
Great service & Quick delivery!
Just received my Canyon 35 and wow
Just received my Canyon 35 and the quality and appearance are amazing! I know it will give me a life time of use in keeping my food and drinks cold.
Amazing
Amazing. Amazing. Amazing.
Reply from Canyon Coolers2026-05-21
Thomas, We have the best clients on earth. Thanks for being one of them.
Built like a tank
The rotomolded construction is burly, the ice retention kept everything cold for over 5 days in our test, the straight wall design makes packing easier. Great cooler
Impressive cooler at a great price
Today we went to the store to purchase a Yeti cooler, but after comparing the Yeti to the Canyon we purchased the Canyon 55. Several features impressed us: seal of the closure; inside space, side walls are vertical and not slanted; warranty; and lastly price.
Reply from Canyon Coolers2026-04-10
Did you find the hidden GPS coordinates yet ? On our latest re-design my goal was to create a product so obviously good it could stand next to top tier brands and it could compete without the client even having heard of us. Needless to say your awesome review made us warm and fuzzy. Thank you so much for the review and for supporting small business ! Stay Cool, Jason Costello Founder Canyon Coolers Flagstaff Arizona
Great products
Great products. Cooler Surpasses description in keeping things cold. Delivery was fast,
Ordering was easy online
Ordering was easy online. The product was packaged well. Shipping was quick.
Great company, very thoughtful!
I haven't directly interacted with anyone at Canyon Coolers - because their site and the pamphlets they provide with your purchase is enough!
The team was responsive and helped me…
The team was responsive and helped me fix my shipping issue! Thank you!
Five stars
Five stars. Had a broken latch and the company got a new one online. Great service and the cooler is great
Fast shipping
Easy to order. Fast shipping for the replacement drain for our cooler before our next camping trip.
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