I appreciate that the owner greeted me…
I appreciate that the owner greeted me at the gate and walked me around before we begin our experience. My guest had a wonderful time!
About Swimply
Data updated- Website
- swimply.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 119 reviews
- Replies to negative
- 0% (0/27)
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About this business
Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply.Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.
Written by the business, not verified by us.Is Swimply legit?
Swimply (swimply.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; 119 of them were added in the last 12 months. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Visitors frequently praise the clean facilities, beautiful private locations, and exceptionally helpful hosts who make every family gathering truly special. Consumers love how simple and straightforward the booking process is, allowing everyone to secure wonderful outdoor spots effortlessly. Guests often mention the relaxing atmosphere, wonderful amenities, and convenient parking available at these amazing properties. Some people were dissatisfied with occasional maintenance issues, noting specific instances where pools appeared cloudy or surfaces became slippery. A few reviewers also mentioned unexpected reservation cancellations or frustrating communication hurdles when trying to access their booked locations.
Auto-generated from all reviews of this business. For reference only.What people say
Great experience
This was our first time booking on Swimply and our family was a little hesitant but it turned out to be a great day! Everything was clear from the beginning. From what we booked and what was included, the homeowners were very good at communicating. Upon arrival everything was set up for us and we were able to start enjoying our day. The bathroom was right beside the pool and with kids is so helpful! We will be sure to book again soon!
Had several host reschedule bc of…
Had several host reschedule bc of emergencies . The refund process is messed up bc have to pay cash for the service fees . So I spent way more than I wanted to spend bc of the way this is set up .
Beware of refund issues; company blatantly lies
I love the concept of the app. In the summer, it's a fantastic option to be able to rent a pool. My issue is the hidden charges and blatant lies the company promotes. I understand companies make money on fees. However, when the app explicitly states you "get a full refund if you cancel up to 2 hours before your booking," yet they withhold part of your payment, it's borderline fraudlent. The company claims it cannot process full refunds, despite it literally saying you'll get one and instead keeps a chunk of your payment.
Super clean pool with clear water
Super clean pool with clear water. Heated just a bit which made it perfectly comfortable. Lots of shade, and we'll kept yard. Very easy access from host. Definitely will come back! Thank you.
Worst Paid Experience in My Entire LIFE!
The pool was great, but when I went to leave the property and exited the backyard to the host's driveway, I was met by her telling me that Amazon had been delivering a package and hit my car. However, Amazon had supposedly already left without the host walking to her backyard to inform me of what had transpired. I contacted Swimply customer care and they said they are not responsible for these types of damages. They didn't even offer me a refund! So in summary, I spent a few hundred dollars to have a relaxing day in the sun, and instead spent that money to have my car smashed in with little to no way forward, and a logistical nightmare. This company could care less what happens to you when you're on-site so I advise to avoid this app altogether.
Great host
Great host, pool, and amenities would book again
Lovely pool in a beautiful and private…
Lovely pool in a beautiful and private garden. Comfortable chairs and umbrellas if you need shade. Bench incorporated into pool allows you to sit in the water and sun bathe . Great selection of toys and noodles for kids
Secluded Pool
I loved that the pool is tucked away in the back. You have plenty of privacy.
Perfect
Perfect, beautiful beyond what I expected
Great option to avoid busy public pools
The pool was easy to rent, the app has a lot of options.
Beautiful Pool Rental
The pool was beautiful and the host was awesome! I will definitely use Swimply again, and probably will book the same pool again if it is available. The property and pool was clean and huge.
Great pool and easy planning for a…
Great pool and easy planning for a birthday party. Could be more affordable if they didn't make you pay per person. I basically made the pool owner's audi payment for them.
The app is very easy to use only thing…
The app is very easy to use only thing about it its the amount of guest that are allowed in 1 reservation is too low. I ended up paying over 600 to celebrate my daughter's bday in someone's pool I had 10 adults and 9 kids .I should of went to John's incredible I would have spent 250 maybe 300 smh this isnt something very wise for a single mom to do especially if your booking for 10 people and they literally start counting heads including baby's because they know that's how they got paid..no sense of community.compassion.deff drained my pockets for the 5 hrs we were there a n d we cleaned everything ...mind you there was a pet and dog poop my guest stepped on 2xs .im guessing it was the host s pet.had alot of fun but like I said way too pricey.if I knew I was going to pay that much i would have managed my money some where else .that's a 3 to 4 night stay at a hotel with access to the pool all day Im very disappointed.
Good idea, but spotty customer service.
I used this company all last year successfully. But this year a host canceled my reservation. Swimply gave me the option to get a refund to my credit card, or to rebook in another pool with 10% off. I chose the second option, but they didn't make it possible, and then refused both! I had to agitate to get my money back, and even then they said no, but I checked my credit card and it had been refunded. I would say it's a great idea, good app overall, but they have rather poor customer service. If you don't need a refund, it's probably fine.
Easy to book
I enjoy booking with swimply. I can easily find pools in my neighborhood to book and I have never had any issues with my swimming experience using them.
Beautiful pool
Beautiful pool, gorgeous view!
Easy Booking Service
The simple process of booking through a 3rd party service with the option of cancellation up to 3 days prior to the date was amazing. I hosted event for 48 people and the pool location, the process for payment and communication with the location host was all easy. Great service they offer to those who need extra income and for those looking to entertain.
Horrible experience
Horrible experience - booked well in advance, cancelled before the cancellation window closed because we had bad weather (all of central Texas got hammered with flooding) and was told I could get a credit to book again later. Then when I went to book it won’t let me use the credit on the booking fee. I had an additional $50 credit they won’t let me use. Customer service is atrocious- the lady spent an hour not understanding the issue and then just stopped responding for 2 hours before responding to say they won’t do anything.
Fun experience
We had a very pleasant experience with the pool we used. The owner was very kind and attentive but gave us our privacy to enjoy the swim.
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