Swissklip (swissklip.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 67% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers deeply appreciate the extremely helpful customer support team and the exceptionally fast response times whenever they reach out with inquiries. People consistently note that the offered devices and specialized items are very easy to use and deliver impressive results for daily cleaning routines.
However, some reviewers were not entirely happy with product performance, mentioning that certain items stopped working properly or failed to meet their expectations. A few other people also felt that customer service was difficult to reach or completely lacked proper communication channels when assistance was needed.
Auto-generated from all reviews of this business. For reference only.
Item was fraudulently advertised and did not function as described. They attempted to have me keep the item and give me a 50% refund for an item that did not perform. The only reason that they completed the refund is that I used a credit card and filed a complaint through the card company
Reply from Swissklip2026-04-06
We want to make this right, so please email our Customer Services team at [email protected] so we can remedy this. We look forward to receiving your email.
Plan to use three 3x a week within the next month for dust mites mites
I'm hoping it will be helpful in clearing the dust mites because I'm in a senior building with old indoor/outdoor carpeting,if bugs are in my apartment I hope it'll kill whatever and wherever their eggs are, and I can stay comfortable within my apartment thank you Anthony Hobbs and Gayla Redrick
first time shaving my head. Second time one of the rotors fell out. Plastic piece would not snap back in. Not sure the second shave was complete. did like the initial response from others. However, don't reckon I can afford a disposable razor of such a price. Especially without a replacement plastic piece / head. ty Part 2. I finished with one head missing. I would like to upgrade to 3 stars.
Reply from Swissklip2026-03-25
Thank you for your feedback. We’re sorry to hear that one of the rotors came loose during your second shave. Please contact our support team with your order details so we assist you further.
Lost original charger and inquired about replacement. Though they no longer carry, they were able to give me the specs and I will be able to replace independently. Timely and cordial. What else can we ask in these graceless times? Thanks
Had mine for like 7months. Very little use maybe 5 times. Just rinsing it is not enough. Hair grime still builds up under the blades causing the spring to pop the blade out. Can't repair it once that happenes...
Reply from Swissklip2026-03-17
Thank you for sharing this feedback about your experience.
I ordered 3 products as gifts, however, 2 of the recipients did not want them. Their return process was a nuisance and although the returns were delivered on 1/15, I did not receive the refund until 2/24 (their website states: "The return will be processed within 7 days upon receipt of the returned item at the returns facility.")
Reply from Swissklip2026-03-17
To help us track this down quickly, please email us your Order Number to [email protected] so we can remedy this. We look forward to receiving your email.
I found the website very easy to…I got everything stated in the above review for you folks I am very very happy
I found the website very easy to navigate my order now that I understand better that I'm not going to keep getting it every month you explained all that fantastically the product seems to be of high quality and I'm looking forward to start using it I haven't started yet I'm getting rid of the old product that I had from a different company first I tend not to waste anything so I won't just throw something away I think I'd like to look into your nail clippers and things like that can you send me a link to those products again that would be great thank you Rick
The device works well on controlling bedbugs in a recliner chair for only two days. Treatments need constant repeating at these intervals or they come back.. Also, would like to know if bottled water and packaged foods are safe in the room when the device is activated? What may need to be removed from the room other than open food items,etc.?
Reply from Swissklip2026-02-23
Hi Michael, thank you for sharing this feedback. Sealed bottled water is safe to have in the room while the device is running. It does not penetrate plastic bottles or glass deeply enough to affect the water inside. Same goes for the packed food, It won’t pass through opaque packaging or significantly alter food inside.
Personal and prompt response. Friendly and very helpful. No bots! True customer service!
Reply from Swissklip2026-02-23
Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.
In error, I ordered two laser kits one right after the other.
I saw my mistake and called customer service ASAP to fix this.
I sent an email and was immediately informed that they saw the same error too and that my order was adjusted and I anticipate my card to be refunded.
Professional, helpful, kind and understanding the issue and responding quickly
Basically the unit is working as promised, but you charge me$103.88 three timed on credit card and $15.57 two timed on credit card. I received two item and two of the bright item.You owe me an refund. Not happy
Reply from Swissklip2026-02-20
We want to make this right, so please email our Customer Services team at [email protected] so we can remedy this. We look forward to receiving your email.
I have a removeable custom dental device designed to hide two implant sites in the process of being completed. That device collects all the "stuff" in one's mouth and is very difficult (nearly impossible) to clean properly. That was before I started using the ultra-sonic cleaner from Swissklip, A short cleaning cycle and my dental device is as clean as the day my dentist presented it to me. When the device is completely clean, it fits so snugly in my mouth I can forget it's there!
If you have a retainer, removable braces, or anything in your mouth that is removeable and needs to be cleaned, GET ONE OF SWISSKLIP'S ULTRA-SONIC CLEANERS!
Reply from Swissklip2026-02-20
We want to make this right, so please email our Customer Services team at [email protected] so we can remedy this. We look forward to receiving your email.
I placed my order and checked my account to make sure the amount was taken out and correct. Unfortunately, it recorded a double order of the same item. Via email, I contacted Swisslip to help me correct my mistake. Within 4 hours, I had a response that the order was now correct. Interesting, Swisslip first contacted me on their side to point out the two orders. They wanted to check if I ordered one item or two of the same item.
Customer service is lovely. Product didn't work for me, but it seems to help others.
Reply from Swissklip2026-02-18
Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at [email protected] so we can remedy this. We look forward to receiving your email.
All 4 Bottles Leaked During Shipping - Didn't Work for Me
First, when the package arrived with 4 bottles of the product, the boxes were wet, and on close inspection, nearly half of the liquid had leaked out of the bottles during shipping! Second, after using the product for a little over one month, and following the directions for use to the letter, there is no discernible change in the whiteness level of my teeth.
Reply from Swissklip2026-02-18
We want to make this right, so please email our Customer Services team at [email protected] so we can remedy this. We look forward to receiving your email.
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