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Electronics & Technology

Teletrac Navman

65 reviews

3.265 reviews
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About Teletrac Navman

Data updated
Website
teletracnavman.com
Category
Electronics & Technology
Location
United States · Northbrook
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (26/26)
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Is Teletrac Navman legit?

Teletrac Navman (teletracnavman.com) has a 3.2 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 35% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

L
Lucie · 2 reviews · Experienced 2025-12-01 ·

Charlie is a star

Charlie is very helpful. He is always on hand to offer his expertise if i struggle with using the portal. We have recently added a large number of trackers to our account and he made it an easy process. Nothing is ever too much trouble. thank you charlie for your help

Reply from Teletrac Navman2025-12-16

Thank you for your excellent review, Lucie - we're very pleased to hear that your experience was a 5 star one!

V
Vince Young · 9 reviews · Experienced 2025-10-15 ·

Very helpful and courteous.

We were very happy with everyone at every stage of the process and can highly recommend this business. Nothing is ever too much trouble and whatever our request it is always treated with a prompt and satisfactory response. Charlie and his colleagues are up there with the best!

Reply from Teletrac Navman2025-12-11

Thank you so much for a fantastic review Vince - we're thrilled to hear that your experience has been a 5-star one!

L
Liz · 1 review · Experienced 2025-12-02 ·

After writing a very bad Charlie from Teletrac called and resolved my issue

After writing a very bad review, Charlie from Teletrac called me and was extremely helpful and explained the changes that they are making with their Terms and conditions to make it much more customer focused and friendly. Thank you Charlie for responding from my previous review and for taking great action to help resolve my issue. Great to see a company listening and taking actions from customer concerns.

Reply from Teletrac Navman2025-12-04

Thank you for your great follow-up review, Liz. We're very pleased to hear that Charlie was able to help, thank you for your feedback!

T
Tammy Olivier · 1 review · Experienced 2025-11-25 ·

Teletrac Navman never fails us!

Teletrac Navman never fails us! We have been with them for 10+ years with close to 200 vehicles and their response time to all needs is always timely, their staff friendly and knowledgeable and their third party techs, especially Metro Mobile in FL, match their excellence. Our reps, most recently Kevin, have always gone above and beyond to help accommodate us even when our needs are often urgent and last minute, and sometimes unorthodox. Highly recommend them and their equipment.

Reply from Teletrac Navman2025-11-26

Thank you for your excellent 5 star review, Tammy! This is such brilliant feedback to recieve, and we're so pleased to hear you're having a great experience with us.

D
Dolores Stone · 1 review · Verified · Experienced 2025-09-19 ·

Office manager

Customer service is always helpful in resolving issues we have, unfortunately we seem to always have issues. We have never had all of our vehicles equipment working at the same time. I always have one or 2 not working it is very time consuming to deal with on a daily basis.

Reply from Teletrac Navman2025-09-22

Hi Dolores, thank you for your comments on our Customer Service, though we're very sorry to read about your experience with some equipment not working. Please rest assured we will liaise with our internal teams to find a solution here, and we'll be in touch shortly to determinne next steps. Thank you.