Test My Allergy (testmyallergy.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 20% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
Response was quick with my results and later when I accidentally deleted the Email of my results, Terry was quick to assist.
Hi Bunny, Thank you for your feedback. We’re delighted to hear that you received your results quickly and that Terry was able to promptly assist you when your email was accidentally deleted. We’ll be sure to share your kind words with him. Customer Service Team, Test My Allergy.
Emily did a great job retrieving the links to the other forms i needed for testing my family.
Hi Yasmin, Thank you for your feedback. We’re so pleased to hear that Emily was able to retrieve the links you needed for your family’s testing and provide such helpful support. We’ll be sure to share your kind words with her. Customer Service Team, Test My Allergy.
Test my allergy provides a great service. And they have excellent customer serve. Thank you!
Hi Jackie, Thank you for your kind words. We’re delighted to hear that you were happy with the service and found our customer support excellent. Your feedback means a lot to us. Customer Service Team, Test My Allergy.
I ordered a test on a Friday and hadn't heard or received correspondence from the site and became skeptical. I reached out to customer service and chatted with Angel who answered all of my concerns. He made sure I had the email and all the necessary information before the chat ended. Turns out the email went to spam but it was sent. I really appreciate the information.
Hello, Thank you for sharing your experience. We’re sorry to hear that the confirmation email initially went to your spam folder, but we’re delighted that Angel was able to answer all your concerns and ensure you had the correct information before ending the chat. We’ll be sure to pass along your kind words to him. Customer Service Team, Test My Allergy.
Shawn was really helpful and responded fast to my queries! Thanks again
Hi Hannah, Thank you for your feedback. We’re delighted to hear that Shawn was able to respond so quickly and provide you with helpful support. We’ll be sure to share your kind words with him. Customer Service Team, Test My Allergy.
Pls save your money . I order the item and I didn’t received it
Hello Anita, Thank you for your feedback. Please ensure you ordered a kit, as many of our tests a digital submissions. For the digital submission you would not receive a kit. You would receive your submission form in your email, which you would complete and return to us. After this you would collect your sample in a clean well labeled, sealable bag and pot it back to us. Please reach out to our 24/7 live chat team to have your order investigated, so we will be able to provide a resolution for you. Many Thanks, Customer Service Team, Test My Allergy.
Angel assisted me on the live chat today. I was having trouble resetting my password, the email went to my spam. We got it all figured out very quickly and I was able to access my account. I am looking forward to my test results!
Hi Nicole, Thank you for your feedback. We’re delighted to hear that Angel was able to quickly assist you with resetting your password and help you access your account without further trouble. We’ll be sure to pass along your kind words to her, and we hope you find your test results helpful once received. Customer Service Team, Test My Allergy.
I requested this after an illness to help me find out why and what else I might be intolerant to. It was a great help
Hello Elizabeth, Thank you for your feedback. We’re glad to hear that the test was able to provide valuable insights after your illness and help you identify other potential intolerances. It’s wonderful to know the results were such a great help to you. Customer Service Team, Test My Allergy.
Angel was SUPER helpful and VERY thorough with answering all of my questions, providing links to me tests and clarifying the whole process for me in lighting speed . What a gem : )
Hi Jessica, Thank you for sharing your experience. We’re so pleased to hear that Angel was able to answer all your questions so thoroughly, provide the right links, and clarify the process for you so quickly. We’ll be sure to pass along your kind words — she truly is a gem on our team. Customer Service Team, Test My Allergy.
Thank you to angel for been helpful and finding out information about my allergy test.
Hi Gemma, Thank you for your feedback. We’re delighted to hear that Angel was able to assist you and provide the information you needed about your allergy test. We’ll be sure to share your kind words with her. Customer Service Team, Test My Allergy.
Thank you for your feedback. We’re glad to hear that Kai was helpful with your order. It’s great to know our team could provide the support you needed. Kind regards, Customer service team
Cameron was extremely helpful, answered all my questions and got me straightened out. Thank you!
Thank you for your feedback. We’re delighted to hear that Cameron was able to answer all your questions and get everything sorted for you. It’s great to know you had a positive experience with our support. Kind regards, Customer service team
Emily was great! She was able to get me what I needed!!
Thank you for your feedback. We’re glad to hear that Emily was able to provide exactly what you needed. It’s wonderful to know our team made the process quick and easy for you. Kind regards, Customer service team
I had two reps during my chat today and both were very helpful and prompt.
Thank you for your feedback. We’re delighted to hear that both of our representatives were helpful and prompt during your chat. It’s great to know our team could provide efficient support for you. Kind regards, Customer service team
Excellent informative service I will take heed of information
Thank you for your feedback. We’re glad to hear you found our service informative and helpful. We hope the information proves useful as you take the next steps. Kind regards, Customer service team
Helped by Cameron today on the LiveChat. Really responsive and sorted my query quickly. Would recommend 👍
Thank you for your feedback. We’re glad to hear that Cameron was responsive and able to resolve your query quickly. It’s great to know you would recommend our service! Kind regards, Customer service team
I had a query regarding carrying out the process. I used the online contact form and Shawn was extremely helpful and provided me with all the information I required to help me submit my test.
Thank you for your feedback. We’re delighted to hear that Shawn was able to provide all the information you needed and help you confidently submit your test. It’s great to know our support made the process straightforward for you. Kind regards, Customer service team
I haven't tried the product yet as I had questions first. Shawn from their Chat Help was very polite and helpful answering all my questions and concerns. Will discuss ordering options with my family and proceed thanks to his help!
Thank you for your feedback. We’re glad to hear that Shawn was polite and helpful in answering all your questions and concerns. It’s great to know his support has helped you feel confident in discussing your options with your family before proceeding. Kind regards, Customer service team
Cameron was extremely helpful and patient. I cannot thank him enough. Cameron is definitely a credit to your company.
Thank you for your kind feedback. We’re delighted to hear that Cameron was extremely helpful and patient. It’s wonderful to know his support made such a positive impression, and we’ll be sure to pass on your kind words. Kind regards, Customer service team
Seem to be some glitches with communications making it to my email and being able to log in to the website. I started a chat with Jordan and it cleared everything up and answered my questions. Thank you again
Thank you for your feedback. We’re glad to hear that Jordan was able to clear up the issues with your email and website login and answer all your questions. It’s great to know our live chat support helped resolve everything smoothly. Kind regards, Customer service team
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