Test My Allergy (testmyallergy.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Health & Medical and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 20% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for your feedback. I can confirm that your order was for our digital download option rather than a physical kit. I can also see that you’ve already spoken to our live chat team, who have provided guidance on the next steps for completing your submission. Please follow their instructions, and if you need further assistance, our 24/7 live chat team is always available to help. Kind regards, Customer service team
I reached out to Customer Chat for an order status and was given great help by Jesse! Jesse clarified our order status and explained the delay was due to samples be transfered to their testing facility. Thank you for the help!
I’ve done two now. The second looked NOTHING like the first. And I known allergy I have wasn’t even on it. I feel scammed for sure
Avery was very helpful giving me a quick answer to my online chat query.
Avery was wonderful to work. She communicated while she was searching for the information and kept me informed. She was polite and professional.
I am enlightened by the results of the test. It is a preliminary step in addressing dietary and environmental irritants. I connected with the chat line to inquire about where my results were and received them immediately. Helpful information all around. Thank you
Shawn was very helpful and quick to resolve my issue with not being able to complete my submission form.
I was unable to locate my order number through my emails in order to activate my test. I went online through the chat portal and was connected with Shawn who was very helpful, he was able to locate my order number and when the activation feature on my phone still wouldn't submit the form, he was able to activate my kit on the back end. He was pleasant, courteous and extremely efficient.
I received an email saying they had my hair sample I would get the results in 3-5 days. I hadn't had anything so contacted them via their live chat and Shawn helped me and sent through the results very quickly. Many thanks for the speeding help
Shawn was so helpful, it took him minutes to deal with my problem and resolve it, he was polite, and very professional .
I purchased a test and forgot to do it I've come across the email and shaun was able to get me a new log in to complete the test. Was thrilled it didn't expire.
I had a customer service chat with Shawn and he was just so helpful.
Thankyou to Shawn for responding so quickly. I hadn't realised that l needed to respond to an email and fill out a form. I will look for the email and send the form asap. Great work Shawn
Shawn helped me out with a query I had in a matter of seconds. Excellent service. Thanks Shawn 👍
I hadn’t received a test kit, I missed the fact that I didn’t need one and Shawn helped me quickly and was very helpful
Great service from Shawn, addressed my query quickly and very politely.
Very quick response and Shawn was very helpful
Excellent service 5stars for Shawn with his advice
The chat function was very good and Shawn was very helpful. Thank you Shawn
I contacted Shawn as I was concerned I had not received my test kit. He explained that I just had to print off an email from them asking for my details and then send a sample of my hair to them as that was what I had paid for. I upgraded to receive a test in the post which he sorted for me in a flash. I was very satisfied with the speedy response from Shawn and for his help
63 reviews matching