My experience with the Insurance Rep…
My experience with the Insurance Rep was great. All my questions and concerns related to my policy were explained in detail by the representative.
About TGS Insurance Agency
Data updated- Website
- tgsinsurance.com
- Category
- Money & Insurance
- Location
- United States · Houston
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 0% (0/25)
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Is TGS Insurance Agency legit?
TGS Insurance Agency (tgsinsurance.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Great customer service
I had a great experience with the agent, being my first experience with the company
New Client
I believe I spoke with Pedro and he was very helpful and polite. We talked for several minutes and explained what might be happening with my insurance company. We weren't members with TGS but Pedro was able to direct my calls and concerns with the correct company. He said he would work some quotes up while I contacted the correct people. I called Pedro back and let him know I would be switching over to TGS and he walked me through the process quickly within a few minutes. Everything was handled over the phone w/out issues.
Homeowners insurance
Agent was very helpful with my homeowners policy and save me money as well.
Good service
Professionalism At It’s Best
Serinthia was very professional and really worked to fine the coverage I needed for my SUV and home. Your are definitely an asset for TGS! You were very patient with me and understood the issues I had and gave me valuable information that I can use in the future. Thank you soooo much! Sincerely, Mr. Emzie Campbell
Chris Lopez was exceptionally helpful.
Everything is easy and faster
The dedication of time that went into…
The dedication of time that went into helping me out was the reason I went with TGS. Great service
Great experience!
Melisa Fischer was great to work with!😊
My experience was great
My experience was great! Good prices and great service!
Not Recommending
After an extensive wait, I was told a policy that could be issued the next day after I reviewed everything which was to be sent via email after the call and I was supposed to get a call an hour later. The documents received were not as expected/and immediately indicating I did want that policy to go in effect. No responses for days, a charge made that needs to be removed and repeated follow up.
Great Customer Service
Great Customer Service. Will highly recommend.
Brian was very professional and made…
Brian was very professional and made the process seem seamless!
Great service!!
I called TGS 3 times because I wasn’t sure which insurance to get. Those 3 times David Garcia (broker) was professional, knowledgeable and kind. He had the patience and understanding I needed to make the right decisions.
The persistence of the Agent
The persistence of the Agent, Shirley, was just amazing. She was very honest and professional. Her knowledge and ability to explain policies was perfect.
The gentleman who helped me was…
The gentleman who helped me was professional and timely. Thank you
Good service
Good, friendly and knowledgeable service.
The agent was well informed and…
The agent was well informed and answered all my questions.
Good service!
Ron, he’s good take care of new clients!