About The Build Card
Data updated- Website
- thebuildcard.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 64% (7/11)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is The Build Card legit?
The Build Card (thebuildcard.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 64% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-26.
What people say
Professional people in customer service.
Your workers are always helpful and at…
Your workers are always helpful and at times funny.. both helps when paying bills..
She was very helpful and polite
I am very happy with the results of my…
I am very happy with the results of my phone call
Yeah George Moran.
George Moran is wonderful at customer service. He answered all of my questions and resolved my issues. Kudos to that man.
The gentleman had knowledge
The gentleman had knowledge, respectful, affective, and very quick
Great personal skills
Reply from The Build Card2026-03-10
Thank you! It was our pleasure.
It’s the greatest service I really…
It’s the greatest service I really appreciated
Reply from The Build Card2026-02-24
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
I have been trying to activate my card…
I have been trying to activate my card for months and every time I go to use it they say it declined
The Representative was professional and…
The Representative was professional and resolved my issue.
Outstanding Customer Service from Jean!
Jean, the person with whom I spoke, was very gracious and helpful. She has outstanding customer service! I felt appreciated, and she was able to help me resolve the issue I had called about. The Build Card is fortunate to have her on your team!
Associate was able to solve an issue in…
Associate was able to solve an issue in a matter of minutes that at least 6 others had not been able to correct over the course of several weeks.
Friendly represenative and resolved my…
Friendly represenative and resolved my card issues
Great customer service
Great customer service. Answered all my questions
She solved my problem
Excellent
Excellent, service
Reply from The Build Card2025-04-29
Thank you! It was our pleasure.
The experience was great
The experience was great. The assistant got right to the problem at hand. She spoke clearly and was very polite. Thank you.
Reply from The Build Card2025-04-29
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
The customer rep was very helpful and…
The customer rep was very helpful and nice
Reply from The Build Card2025-04-29
Thank you for the kind words! We are always here when you need us.
Very productive & professional…
Very productive & professional employee, 😀
Reply from The Build Card2025-04-29
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
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