Here at The CareMD we provide convenient, fast, and confidential online telehealth services for your common conditions We provide medical services for routine health care and medical issues affecting you.Our point is to change how you experience medical care and give a affordable quality service that is accessible to all. Our central goal is to change medical services by conveying an experience that prompts improved positive results
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Is The CareMD legit?
The CareMD (thecaremd.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-08-31.
What reviewers say
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Reviewers had a great experience with this company. Many customers frequently mention that the online digital platform makes obtaining necessary medical consultations and prescriptions remarkably quick and completely effortless. Consumers truly appreciate the seamless process, helpful provider access, and very reasonable pricing compared to traditional physical urgent care visits.
However, some reviewers were not happy with unexpected delays in receiving their prescribed medications and lengthy waiting periods during stressful situations. A few other people also felt that customer support was extremely difficult to reach and overall communication was lacking when problems occurred. Additionally, a few users experienced issues with prescription details or unhelpful medical responses.
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The process was simple and easy to answer all personal medical information.
The prescription was sent in a very timely manner.
I messed up and sent the prescription to a closed for the weekend pharmacy. I contacted customer service and they resent to another pharmacy. I give them 10 stars.
Felicia Daniel, NPis a TERRIBLE "provider". I needed a refill NOT A NEW PRESCRIPTION for a CREAM tht i use for vitiligo. 9 minutes after i placed my order, i got an email saying the order would not be written. I called, asked why, the operator said "no reason, you need to go in person for this". Are you slow? its a TELEHEALTH platform for those who cannot PAY FOR AN IN PERSON VISIT. then they called me back and told me the order would be prescribed and that the systems were down before.
So i waited. then i called again 6 hours later, the operator told me the doctor was still writing my prescription, and to wait another 2 hours. But at 11 pm i got an email saying the Provider would not WRITE A REFILL FOR THE ORDER THAT THEY ALREADY HAD PROMISED THEY WOULD.i still have not recieved a refund,
DO NOT USE THIS SERVICE!!! THEY WOULDNT WRITE ME PRESCRIPTION FOR A CREAM!!!!!!
Just read the reviews. It's obvious the 5 stars are mostly fake. Have a terrible abscess that urgently needs attention, and is getting worse hour by hour. They advertise 2 hours. I'm on hour 6 now and am unable to even get my script until tomorrow. That is if they even call it in. Avoid this company at all costs. I should have followed my gut and just taken myself to urgent care. Then I would have already had this process over with 2 fold. What a joke.
great service! I paid the extra $10 to have my antibiotics within an hour. Desperation kicks in when your having extreme dental pain! I must say I appreciate this option. I will use CareMD's services again, God Forbid I'm in need! Thank you
Absolutely amazing and I can’t believe how quick I was able to pick up my prescriptions! This was the most hassle free, most convenient way to get what you need when you are in a bi d to get to the doctor! I highly recommend! And THANK YOU!
Got my antibiotics for my tooth infection a few hours after I paid for the consult. Very smooth experience, rx was sent to the pharmacy i selected. No issues. Its Saturday