Halara (thehalara.com) has a 3.9 out of 5 rating on OK.one, based on 276 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 69% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-10.
What people say
L
Lisa · 3 reviews · Verified · Experienced 2026-07-29 ·
★★★★★
Takes such a long time to get orders
Takes such a long time to actually receive any orders whether pre-sale of not as they like to keep their inventory low. Quality is actually pretty consistent.
Reply from Halara2026-08-07
Hello,
Thank you for sharing your feedback. we're truly sorry to hear that the delivery time has been frustrati
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.
Beautiful dresses. Fabric is nice and colors beautiful . Well made.
C
Ck · 1 review · Verified · Experienced 2026-08-05 ·
★★★★★
Poor fit
Poor fit, thick fabrics, and the return process was complex and frustrating to navigate.
Reply from Halara2026-08-07
Hello,
We're truly sorry to hear that the fit, fabric, and return process did not meet your expectations. Please accept our sincere apologies for any inconvenience caused.
Upon reviewing our system, we noticed that there is already an existing ticket for the same order. We kindly suggest that you check your email records for any previous updates regarding this case. If the matter has not yet been fully resolved, please feel free to reach out to us at [email protected] (mailto:[email protected]), and we will be happy to assist you promptly.
Thank you for your patience and for giving us the opportunity to make things right.
Some reviews had said to size down which I did and then they didn't fit .Return process was easy and I finally got my usual size .Softest lightest jeans for fall and spring with no chance for hot flashes .They are stylish and hug in all the right places
Excellent Customer service. Polite and Speedy. It was refreshing that they made is hassle free
u
unhappy first time customer · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
shipping costs not reasonable
I have to pay for shipping to me and I have to pay for shipping back to you? In this day and age that is a total rip off. Happy returns should be free. I won't order from you again.
Reply from Halara2026-08-07
Hello,
Thank you for sharing your feedback. We're truly sorry to hear that the return shipping costs and overall return experience left you feeling disappointed.
Our team has already reached out to you via email regarding this matter so we can assist you further and work toward the best possible solution. Please kindly check your inbox (including your spam/junk folder) and reply to our email at your convenience.
Thank you for your patience and for giving us the opportunity to make things right.
Received my order in the time frame they said. Everything fit true to size, all were comfortable as expected, and all were super cute. Would definitely order more clothes.
