The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.
Written by the business, not verified by us.
Is The Honest Bison legit?
The Honest Bison (thehonestbison.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 85% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 43% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
Great meat but wish they had more volume discounts and/or subscription options. Also received one recent package where a few items were defrosted and blood leaked out making everything messy. Haven't had any luck with customer service either. I have sent questions through the help center and never got a response.
Quality of the meat is great but feel like I wont get any support if things go wrong with my order.
Reply from The Honest Bison2023-08-07
Hello Lata, thank you for your order and the feedback. I have sent you an email and would love to help resolve any order issues that may still be unresolved.
Thanks again
Sean Lenihan
Item missing from my order, emailed customer service, no response.
Reply from The Honest Bison2023-08-07
Hello Leigh, first I would like to apologize for the missing item and for the delay in response. I am here to help!
I just sent you an email. Please give me a call and I can get your order fixed.
Thanks,
Sean
So far my only complaint is that most of the cuts were VERY SMALL and especially for the price.
Reply from The Honest Bison2023-08-07
Hello Russell, thank you for providing us feedback.
I looked up your order to ensure I respond appropriately. Your order contained several 6 oz cuts and Venison Filet Mignon at 3 oz each.
These are sized based on the size of the animal and the size in which most people want to cook with. We are open to adjusting though, and have expanded our cut range for the most expensive of cuts to provide a good balance of price and size. I'd love to know what cuts you'd like to see bigger. Please email us at [email protected]
Thanks again for giving us a try.
Best,
Sean
Ran into a few issues with shipments arriving partially or fully thawed, spoiling meat on two occasions but tracking the problem to UPS not delivering on time including delaying a perishable product over an entire weekend.
Customer service was top notch and multi-faceted involving much more than just the customer service representative I was dealing with including requests from the CEO to track dish what the problem was.
Very satisfied with the customer service but am also happy to report that the quality of the meat is excellent and proved to my family that none of the game meat tasted any differently than the great deer and Antelope meat we have had over the years from the field.
We have ordered multiple times,
We love everything we order. The communication
and the proper packaging makes Ordering from The Honest Bison an easy experience ..
The packaging was great. The meat was delicious. I got the bison New York strip steaks and they tasted amazing. I also got ground venison to make jerky and it turned out tasty.
Wonderful way to vary our diet posivitely as well as our eating pleasure
We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for an excellent summer dinner party and the venison loin was simply amazing. Ordering was easy and everything came well-frozen and nicely packaged.
Not only is the meat of amazing quality, the customer service is above and beyond. I had trouble with an order (due to UPS rescheduling delivery) and they responded immediately to my concern and helped me ensure I received a replacement. I will order again and again. Thank you for being so amazing THB!
If I was reviewing the bison, 5/5; if I was reviewing the customer service, 5/5; but can only give 3/5 because we had to do three shipments because (1) the dry ice melted twice in transit and (2) all three times some of the bison patty packages we're punctured, leading to blood leaking out or freezer burns. As someone who really honors bison, it was really sad to see this last important step (packaging and shipping) not attended to well.
Reply from The Honest Bison2023-07-31
Thank you Seth for the feedback. We are working on the packaging as the micro tears can happen in multiple steps along with cold chain.
With regards to the dry ice, we try to pack just the right amount for the time the box will be in transit. If the order arrive frozen without any dry ice left then we succeeded in this goal.
We too feel strongly about honoring the animal, and keeping with our core value of transparency, we have found shipping frozen meat direct is very complex and requires us to trust a lot of other people along the way. We have a to improve upon and we will always stay on that path.
Thank you for your support and feedback!
Sean
Although I'm not so good at math & realize h9w small my order was, but had a craving for bison & couldn't find any place in our town. It tasted great & I'm ordering more, thanks guys. 😋🙏👍
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