PetLabCo. (thepetlabco.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
自从服用益生菌后，我的狗感觉好多了。
Hi Linda, We are so happy to hear you are seeing the benefits with our Probiotic Chews. Thank you so much for sharing your experience. We appreciate you being a part of our community! Regards, PetLabCo.®
The drops to put in the dogs' water really makes their breath fresh!
Hi Ru, Thank you so much for the wonderful feedback. We are so happy to hear the Dental Formula is making a difference for your dogs' breath. Thank you for allowing us to be a part of their wellness journey! Regards, PetLabCo.®
我已经给我的女儿们提供牙粉很长一段时间了 我最近参加了自动订阅计划 我收到一封电子邮件，内容是您提供的特价商品 我决定下订单并于上周收到它 昨天我收到通知说我的自动补充装已发货 在向新客户提供服务时，如果向订阅客户提供折扣优惠，那就太好了
Hi Judi, We appreciate your feedback. We value all of our customers and want to make sure we're giving everyone the best deal possible, which is why we offer a 20% discount on our subscriptions along with additional discounts for bulk orders (ex. 3 containers every 90 days is a better cost per container than 1 tub every month). Regards, PetLabCo.®
谢谢。 我的波士顿人的呼吸和牙齿比以前更好了。
Hi Sheila, We are so happy to hear you are seeing the benefits for your Boston. Thank you so much for sharing your experience. Regards, PetLabCo.®
我有一只 5 磅重的吉娃娃狗，不知道该给他多少钱，我无法联系任何人，我要把它分成两半，我不知道这是否足够好，所以他们应该有人可以和我们谈谈，谢谢
Hi Kathy, We are sorry to hear you have had this experience. You can find the Directions for Use both on the product label and on our website: https://thepetlabco.com/ You can contact our Customer Service Team here: Phone: 1-866-473-8522 Email: [email protected] If you can please share your order number so we may locate your account we would be happy to assist you further. Best regards, PetLabCo.®
一批货物从未送到我手上。 跟踪显示产品已发货但未送达。 PetLab Co 客户服务非常快速地响应并解决了我的问题。 谢谢你！
Hi Julie, Thank you so much for sharing your experience. While we are sorry to hear your original shipment did not make it to you, we are so happy to hear our team was able to assist you quickly and efficiently. We appreciate you being a member of our community. Regards, PetLabCo.®
Very helpful with finding a product that hopefully will help with my dogs bad breath
Hi Julie, Thank you so much for your wonderful feedback. Please be sure to keep us updated on your dog's progress. We want to hear all about it. We appreciate you being a part of our community! Regards, PetLabCo.®
My dog is doing better with allergies and stomach problems. Very happy with it.
Hi Carrie, We are so happy to hear you are seeing the benefits for your dog. Thank you so much for sharing your experience. We appreciate you being a part of our community! Regards, PetLabCo.®
So far the products seem to do exactly what they're advertised to do. We use the dental sticks and the dental powder. My 40 pound Queensland healer had the worst breath you could imagine and it's gotten remarkably better. Her mouth used to smell like a fish tank. It's not fresh breath yet but it's improving.
Hi Gater, Thank you so much for taking the time to share your experience. We are thrilled your Queensland Heeler's breath has gotten better. We appreciate you being a part of our community! Regards, PetLabCo.®
This stuff works so well. It has helped clean tartar off of my 7 year old pitbul’s teeth.
Hi Kelly, we're so happy to hear about your pitbull's progress! Thank you for sharing your positive experience with us. We love to hear stories like these, they make our day! Please feel free to send us more updates or reach out with any questions or concerns. Best regards, PetLabCo.®
Hi there, we are so happy to hear that our product worked well for your pup! We appreciate you taking the time to share your positive experience. Please feel free to reach out with any questions or concerns! Best regards, PetLabCo.®
It didn't work at all on my shih tzu. He is still itching a lot and he went to the hospital a few days ago due to vomitting and dizziness, not sure if it was from the probiotic but it was the only thing different we changed for him.
Hi Shannon! We're sorry to hear you and your Shih Tzu have had this experience. We'd love to look into this further. Can you please share your order number so we may locate your account and assist you? Best regards, PetLabCo.®
Hi Lisa, we appreciate you taking the time to leave this great feedback. We're glad to hear things are going smoothly, we'd love to hear more updates. Please feel free to reach out with any updates, questions or concerns. We're here and happy to help! Best regards, PetLabCo.®
I think the tooth powder has made some difference, but it certainly has not been a wowfactor and I was a little bit disappointed in that
Hi Carla, Thank you so much for sharing your experience. We're sorry to hear you have not seen the results you were hoping for. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®
Hi Karen, thank you for this wonderful feedback! We're so glad to hear about your positive experience with our customer service. We're happy to help so please feel free to reach out to us if anything comes up! Best regards, PetLabCo.®
My dog won’t eat anything I put this on. I have to mix with wet food and even then won’t eat it most times.
Hi Elaine, We are sorry to hear your dog isn't a fan of it yet. When a new element is added to a dog’s daily food, it's common that they may eat less while adjusting. Some have found adding a bit of chicken broth at first can help during the adjustment period. We'd love the opportunity to assist you further. Can you please share your order number so we may locate your account? Best regards, PetLabCo.®
My dog continues to have ear and paw isues
Hi Lucy, thank you for taking the time to leave this feedback. We're sorry to hear you haven't seen the desired results. We'd be more than happy to help you explore more options, we've sent you an email. We can also be reached by phones or chat. We hope to hear from you soon. Best regards, PetLabCo.®
The product is great, I have two chow chows and it’s been very beneficial to them, however, the price point is a little high.
Hi Rob, we're glad to hear your chow chows are seeing the benefits. We appreciate your feedback and we've sent you an email to further discuss this. We hope to hear back from you, we can also be reached by chat and phones. We're here and happy to help! Best regards, PetLabCo.®
丰富的客户服务经验。反应非常灵敏。订单未正确交付 - 我们住在一个城市，并且没有遵循在地面门交付的指示，而是留在主门上，从街上看到并被盗。即使不是他们的错，他们也愿意在损失的情况下更换产品。
Hi Teresa, we're so happy to hear about your positive experience with our customer service team! We truly appreciate you taking the time to share your feedback. We're always here to help! Best regards, PetLabCo.®
Renewed order put on hold while Pet recovery from surgery Renewal was completed as scheduled
Hi there, Thank you so much for sharing your experience. We hope your pet's surgery went well and they are recovering nicely. We are glad to hear your order renewed as promised. Thank you for being a part of our community! Regards, PetLabCo.®
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